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Customer Service Medical Office

Location:
Dallas, TX
Posted:
February 17, 2024

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Resume:

DETRINA

“TRINA”

SOLOMON

PROFILE

Engaging, dependable and detail

oriented with excellent

communication skills.

Seeking a role that is collaborative

and impactful.

CONTACT

PHONE:

325-***-****

EMAIL:

ad3pl0@r.postjobfree.com

HOBBIES

Research

Travel

Scrapbooking

EDUCATION

American Commercial Business College

Dec 1997 to Dec 1999

Medical Records and Coding

Medical Office Specialist

Central High School

Degree completed- General coursework

WORK EXPERIENCE

Extend Health-Willis Towers Watson Pre Enrollment Specialist August 2022 to current

-Effective communication and active listening with Medicare customers to achieve enrollment with call escalation as needed

-Accurate, detailed database entry

-Excellent customer service to external and internal customers Verizon Legal Compliance Records Coordinator

June 2000 to May 2020

-High level communication with law enforcement agencies, attorneys and customers

-Timely and accurate compliance in providing information for subpoenas, court orders and search warrants for federal and state agencies.

-Efficient and accurate maintenance of legal records

-Excellent customer service to external and internal customers SKILLS

• Proficient in all Microsoft Office systems

• Extensive experience in records compilation and maintenance with quality control evaluation

• Excellent communication and customer service skills

• Collaborative in team environments with the ability to work independently



Contact this candidate