Latoya Maxwell

Texas • ad3pks@r.postjobfree.com • 1-404-***-****

Education

Brightwood College – Nashville, TN: RCMA-Medical Assistant Diploma (3.81 GPA) Graduation 11/2018 Paul Mitchell School of Cosmetology Graduated 2011 NRCMA Certified Since 12/6/2018

● CPR Certified

● First Aid Trained

● HIPAA and OSHA Trained

● Vital Signs

● Injections

● EKG Tech

● Venipuncture

● Capillary Punctures

● Urinalysis

Qualifications

● Pharmacology

● Patient Charting

● Patient History

● Chief Complaint

● Microsoft Word

● Medical Terminology

● Sterilization/Autoclaving

● Biohazard Waste

Disposal

● Front Office

Administration

● Medical Billing and Coding

● Electronic Medical

Records (EMR)

● Medication Administration

● Human Anatomy

and Physiology

Professional Experience

CHCP- The College of Healthcare Professions

Medical Assistant Instructor: Medical Assistant 1/2024- Present Houston, TX

• Design and coordinate programs that support student retention, academic success and individualized support throughout the medical school curriculum

• Manage tutorial and academic support services for students with learning disabilities, English language needs or course content deficiencies

• Provide academic advising and career-related counseling for students

• Provide instruction and hands-on training related to the course content

• Train on Health Information Management or Electronic Medical

• Design and deliver programs focused on study and learning skills and critical thinking skills to support the academic success of students. General areas of instruction include time management, knowledge organization, and test taking strategies

• Develop and implement systems for monitoring the academic progress of students

• Complete all end of term responsibilities, including submission of final grades, copies of exams, attendance records, and all other designated materials on a timely basis to the Academic Office Ascension St Thomas

St. Thomas Surgical Clinic: RCMA/ Preceptor 10/23-12/23 Murfreesboro, TN (Contract)

● Room 10-13 Patients a day; Greeting patients from the lobby to the room

● Schedule CT scans, US, X Rays

● Follow up on patient calls

● Call in Prescriptions

● Prep charts daily for the week

● Sanitize and clean rooms

● Instructed medical assistants in both front-office and back-office procedures within the clinical setting. Aya Healthcare

Denver Health TB Clinic: RCMA 6/23-9/23 Denver, Co (Contract)

● Placements of PPD for TB testing

● Room Patients

● Take vitals

● EKGs daily

● Stock Medical Supplies and clean work area

● Do PPD readings

Aya Healthcare/ Family Medicine, Mental Health, Internal Medicine (Contract) Allina Health Clinic: RCMA 1/23-6/23 St Paul, MN

● Room 13-18 patients a day; Greeting patients from the front lobby and taking them to the room.

● Take vitals

● Enter demographics

● Stock medical supplies and clean work area

● Do EKG’s (EKG tech)

● Set up rooms for different procedures.

● Instructed medical assistants on effectively managing clinic operations. Metaphy Health- Home office Brentwood, TN Work from Home: Spring, TX Patient Coordinator/Medical Assistant 7/20- 12/22

● Call patients with Chronic medical conditions and go over their conditions and set up healthy eating plans.

● Call patients once a month to make sure they are following the plan given

● Update any changes and always ask if their conditions have gotten better or worse and if any medications have been decreased or increased or no longer taken

● Facilitated training for new employees (Preceptor) on patient enrollment procedures and provided instruction on promoting healthier eating habits through tailored diet plans for specific chronic conditions.

TriStar Family Practice Associates - Smyrna, TN: Medical Assistant 05/2018 – 7/2020

● Room 18 patients a day

● Set up appointments for patients

● Call patient with lab results

● Take vitals

● Enter demographics

● Set up referrals

● Stock medical supplies and clean work area

HCA – Smyrna, TN: Registrar 2015-05/2018

● Check patients in and out, schedule appointments, collect and record payments, and balance day

● Interview to obtain biographical, financial and insurance information updating EMR

● Deliver welcoming, compassionate patient intake services, assemble documents and maintain records

● Verify insurance and financial information, obtain pre-authorizations and obtain appropriate signatures

● Train other registration clerks on new admission and registration software

● Transferred from Claims to Registrar then promoted to Medical Office Specialist at doctor’s office APL LOGISTICS – Nashville, TN: Import Export Customer Service Representative 2014-2015

● Submitted booking for over sea shipments, canceled bookings, and processed payments

● Confirmed all shipping details before allowing packages to leave facility and performed heavy data entry MANN BRACKEN LAW OFFICE - Nashville, TN: Legal Assistant 2006-2009

● Processed 150+ inbound calls daily, reviewed and issued warrants to serve clients for court

● Adhered to government monetary regulations, and assisted in entering judgments and filing lawsuits

● Assisted at court as needed and collected on past due amounts Ford Credit - Franklin, TN: Sr. Collector/ Team Lead Assistant 1997-2004

● Collections for auto loans, set up payment arrangements and set up repossessions

● Assist management with managing team and workload, and processed all inbound/outbound calls

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