Customer Service Representative
Resume:
Herman Carter Jr
Customer Service Representative
ad3pke@r.postjobfree.com
Houston, TX 77083
Summary
Objective: To remain conducive and productively in all aspects of business. Generally, be able to promote leadership and work professionally with others as a team player in all areas of business. Work experience
Traveling Inventory Specialist
Syft Corp - Houston, TX
August 2021 to Present
● Counting and auditing all medical supplies for clients.
● Build and install shelves for nursing staff and clients.
● Producing quality customer service for clients.
● Traveling to different states and cities on paid hourly and per diem.
● Data and logistic general labor.
Cleaning and Construction Crew
LaborMax - Houston, TX
November 2016 to Present
● Subcontractor for many jobs for the City of Houston.
● Cleaning and Construction Crew.
● Heavy Lifting and Stocking Loads on Pallets.
● Work in the Arenas; Toyota, NRG, and Dynamo.
Expeditor
The Marker Group - Houston, TX
July 2018 to October 2018
● Make 30 to 40 calls a day to hospitals, insurance, and employment companies.
● Checking the statute of limitation for retention records for clients.
● Being professional and using proper manners of all communication.
● Helping attorney's keep track of all clients with expediting. Call Center/ CSR
Advantage Staffing/ ATT - Houston, TX
January 2017 to November 2017
● Meet quotas of 5 sales per day.
● Must maintain a minimum average of 36 hours per week.
● Must produce a minimum of 15 calls per hour average.
● Must talk to every customer and give quality customer service. Customer Service Representative
General Dynamics Information Technology - Houston, TX October 2013 to March 2014
● Educated consumers on health care insurance.
● Assisted consumer’s on browsing health care websites.
● Provide information on various health care insurance.
● Assisted with online applications.
Assembler
Corestaff Services LP - Houston, TX
April 2010 to March 2012
● Responsible for repairing air conditioning units on required assembly line.
● Responsible for meeting daily quota through production.
● Responsible for keeping our location clean
● Responsible for safety and wearing Personal Protective Equipment, coils, and maintenance.
Valet Parking Lot Attendant
Towne Park - Houston, TX
November 2008 to May 2009
● Greeting customers as a host.
● Presented excellent quality customer service.
● Worked as a cash handler with cash with daily quota.
● Assisted customers with hotel assistants.
Visitor Greeter
Houston Museum of Natural Science - Houston, TX
February 2008-July2008; Houston, TX
Visitor Service
● Responsible for meeting daily quotas as a cash handler.
● Greeting customers as a tour guide.
● Presented excellent customer service.
● Directing customers to specific vendor stations. Education
105 College Credit Hours in Theatre
Texas Southern University - Houston, TX
August 2001 to February 2011
High School Diploma
Pine Bluff High School - Pine Bluff, AR
1998 to 2001
Certifications and licenses
BLS/CPR
January 2023 to January 2025
National Basic Life Support/ CPR Certification.
Additional information
Skills
● Worked in customer services for over 5 years.
● Type over 40 to 50 words per minute.
● Excellent communication skills.
● Flexible and very creative in critical thinking. Herman Carter Jr.
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