Maria Ramos

773-***-**** ad3pk4@r.postjobfree.com

SKILLS

Detailed and energetic professional providing excellent customer service in a variety of

Companies. Demonstrated talent for communicating effectively with customers from

diverse backgrounds and ages. Experienced in nursing and rehabilitation environments. Exceptional

relationship builder and collaborator. Bilingual English and Spanish. Interpersonal

Communications. Community Relations. Data Management. Knowledge of power point. Knowledge of excel

Customer Service. Entry level Facility Management. Knowledge of QuickBooks

EDUCATION

08/21

Florida career College, Orlando,florida

Awarded honor roll Certificated on Business Basic and Marketing, Office administration

knowledge of softkills to obtain entry levels on Office or Administrative Environment

knowledge of all microsoft from power point to excell and Quickbooks

Perform entry level marketing task

Harold Washington College Chicago ILL 6/1994

Certified Nurse Assistant

Wilbur Wright College Chicago ILL 10/1995

Physical Rehab Aide

WORK EXPERIENCE

ALLIED UNIVERSAL SECURITY 09/2402021 -PRESENT

Professional Security Officer

Protect an employer’s property and enforce laws.

Monitor closed-circuit TV cameras and monitor alarms.

Respond to any emergencies.

Control visitor and employee building access.

Conduct security checks for specified areas.

Complete reports on anything they observed while on duty.

.

Hyatt Grand Cypress Hotel and Resort 04/2019-05/2020

Public Areas Attendant

Under general supervision, the Public Area Attendant performs guests service needs and cleaning tasks in public areas and other locations assigned in accordance with Company policies and procedures, federal, state, and local authority guidelines ensuring a clean, sanitary and inviting resort for all guests.

Coco Key Hotel and water Park 06/2020-05/2021

Public areas Lobby/Water Park Attendant

Under general supervision, the Public Area Attendant performs guests service needs and cleaning tasks in public areas and other locations assigned in accordance with Company policies and procedures, federal, state, and local authority guidelines ensuring a clean, sanitary and inviting resort for all guests.

College Nannies and Sitters § Chicago, IL August 2017-February 2019 Supervise learning and development by providing creative and entertaining activities appropriate and applicable for development and learning of new skills for children. • Set a good example as a behavioral role model in overseeing games and sports with children. • Assisted students with homework. • Provided for meal preparation and cleaning of facilities.

September2015-June 2016

Puerto Rican Cultural Center September 2014-June 2015

Prologue, Inc. § Chicago, IL September 2013-June 2014

Retro-Current Team § Chicago, IL September 2010-June 2013

SAFE PASSAGE COMMUNITY

Ensured safety of students by identifying potential conflicts and working collaboratively with community resource networks to diffuse situations. • Conducted daily monitoring of streets and intersections around community schools. • Attended community meetings to represent the program in conversations relevant to student safety. • Supported consistent student attendance by encouragement for daily attendance and reassured their parents by facilitating safe passage for their children. • Built relationships with community residents by increasing their awareness of the safe-passage program and engaging them whenever possible.

PHYSICAL REHAB AIDE/Nurse Assistant April 1995-Dececember 2009

Prepared patients for an optimal therapy experience by answering their questions and allaying fears, maintaining supply inventory, therapy equipment and comfortable treatment rooms for use. • Helped treat patients by assisting with whirlpool and exercise equipment while monitoring their motion, tracking walking time and distance, measuring mobility, and performing prescribed exercises and strengthening techniques. • Served and protected patient confidential information and reputation of the Nursing Home community by adhering to professional standards, policies and procedures, federal, state and local requirements and standards. • Increased job knowledge by participation in educational opportunities, professional organizations and networks, which also enabled personal contribution to nursing home reputation.

EL PAISANO MEXICAN GRILL Chicago ILL

Restaurant assistant 02/2002 - 11/2009

Assist and support restaurant chefs in preparing dishes and beverages.

Take orders and serve the customers.

Assist in serving quality food and beverages.

Prepare billings for customers for the services offered.

CERTIFICATIONS

PHYSICAL REHAB AIDE/Nurse Assistant 06/1994 - 04/1995, CHICAGO, ILLINOIS

JOB PARTNERSHIP 06/2020 - 12/2020, ORLANDO, FLORIDA

BUSINES OFFICE ADMINISTRATION ASSISTANT 06/2021 - 12/2021, ORLANDO, FLORIDA

SECURITY OFFICER CLASS 09/2021 - 09/2021, ORLANDO, FLORIDA

D LICENSE-SECURITY OFFICER 09/2021 – 09/2021, ORLANDO, FLORIDA

Contact this candidate