LC

LOVLEE CRANE

ad3pj6@r.postjobfree.com 214-***-**** Dallas, United States 75243

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success. Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals. Attentive driver with strong knowledge of local routes and traffic patterns. Monitors road conditions and construction areas to maintain schedule adherence. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Recruiting and Hiring

Payroll Management

Staff Supervision

Shift Scheduling

Employee Supervision and Motivation

Sales Strategies

Customer Service

Store Opening and Closing Procedures

Pricing Strategies

Verbal and Written Communication

Multitasking and Organization

Store Merchandising

Policies and Procedures

Cash Management

Team Building and Leadership

Inventory Management

Store Operations Oversight

Performance Assessment

Decision Making

Management Team Building

Recruitment and Hiring

Administrative Management

Finance and Accounting Oversight

Focus and Follow-Through

Sales Tracking

Performance Evaluation and Monitoring

Process Improvements

Human Resources Oversight

Policy Development and Enforcement

Hiring and Onboarding

Training Management

Revenue Forecasting

Goal Setting

Employee Motivation

Team Leadership

Supplier Monitoring

Quality Assurance

Staff Development

Originality and Creativity

Summary

Skills

Capezio Ballet Makers Callao, MO

Store Manager

03/2022 - Current

Preserved product quality by maintaining stockrooms and disposing of damaged items.

Managed inventory tracking and physical inventory counts to minimize loss.

Monitored employee performance and identified performance gaps for corrective action.

Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity. Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.

Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.

Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.

Evaluated store performance and incorporated feedback to implement improvement plans.

Trained and mentored associates to teach daily tasks and procedures. Answered product questions with up-to-date knowledge of sales and promotions.

Strengthened work flow productivity by hiring, managing and developing top talent.

Benchmark International Company Sales

Specialists Dallas, TX

Sales Representative

02/2021 - 06/2022

Developed key customer relationships to increase sales. Answered product questions with up-to-date knowledge of sales and promotions.

Monitored customer order process and addressed customer issues. Followed-up with clients after installations to assess quality service and customer satisfaction.

Contacted new and existing customers to outline benefits of products. Presented products and services to prospective and existing customers to meet client needs.

Created successful strategies to develop and expand customer sales. Improved overall customer purchasing experiences to promote steady revenue.

Drove substantial sales through suggestive selling and by promoting add-on purchases.

Demonstrated product features to align with customer needs. Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.

Fostered relationships with customers to expand customer base and retain business.

Reduced process lags by training employees on best practices and protocols.

Provided every customer with comprehensive assistance upon entering Experience

store through merchandise selection and completion of purchases. Drove sales of company products and services by meeting with customers using strategic and organized approach.

Elite Generations Dallas, TX

Junior Account Executive

07/2021 - 12/2021

Maintained updated knowledge of changing industry, standards and trends related to accounts.

Prepared sales presentations or proposals to explain product specifications or applications.

Used consultative sales strategies to effectively overcome client objections and maximize sales activity.

Increased profitability within accounts by cross-selling additional products.

Utilized CRM to collect, organize and manage sales data and customer information.

Developed sales pipeline by cold-calling, canvassing and obtaining referrals.

Maximized sales by keeping areas tidy, fully stocked and correctly priced. Drove sales of company products and services by meeting with customers using strategic and organized approach.

Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Recruited, hired and trained new hires to optimize profitability. Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.

Produced sales documents, finalized deals and filed records. Identified customer needs by asking questions and advising on best solutions.

Fort Hays State University Hays, KS

Some College (No Degree) in Psychology

Education and Training

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