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Customer Service Laboratory Technician

Location:
Sebastian, FL
Salary:
$19
Posted:
February 17, 2024

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Resume:

ILEANA

DAMIANI

LABORATORY

PHLEBOTOMIST

561-***-****

ad3pj4@r.postjobfree.com

Sebastian, Fl 32958

CONTACT

SKILLS

• Client Satisfaction

• Medical Imaging

• Customer Experience

• Patient Information

• Customer Service

• Scheduling Labs

• Laboratory Safety Protocols

• Lab Equipment Processes

• Sample Collection Techniques

• Lab Management

• Lab Result Interpretation

• Blood Sample Collection

• Microsoft Word

• Assisting Physicians

• MEDITECH Software

• Specimen Preparation

• Safety Compliance

• Medical Laboratory Procedures

• Laboratory Testing

• Records Management Systems

• Effective Communication

PROFESSIONAL SUMMARY

• More than 10 yrs experience in the Medical Field.

• Multi task: front office and back office experienced.

• Detail Oriented and self motivated.

• Reliable with customer service a plus.

• Bilingual: Spanish and English.

Laboratory Technician

Northwell health, Delray Beach, Fl

Laboratory Coordinator

Metabolic Research, West Palm Beach, FL

Laboratory Technician

EXPERIENCE

April 2021 - November 2023

• Mobile lab going to differents senior living assisting.

• Including memory care patient.

• Performing blood draws, labeling and centrifuge.

• Bringing back all specimens at the end of the day to be analyze. Ensured compliance with relevant safety regulations when handling hazardous

• materials in the lab.

April 2016 - August 2021

• Research Assistant.

• Laboratory Coordinator.

• Drawing blood, labeling and processing.

• Order kits including: Eli Lilly, Covance, Quintiles and Icon for research studies.

• Mailing specimens daily ambient and frozen.

• Participated in ongoing training to enhance own job skills and knowledge.

• Provided efficient and courteous service to customers at all times. Demonstrated ability to manage multiple tasks while remaining adaptable and flexibly.

• Monitored the inventory of laboratory supplies, equipment and materials. Generated detailed reports summarizing results from experiments conducted in the lab.

Conducted quality control checks on all instruments used in the lab environment.

April 2014 - April 2016

• Research

• Medical Procedure Assistance

• OSHA Course

LANGUAGES

• Spanish

Fluent

JFK Medical Center, Atlantis, fl

Laboratory Technician

Department of Health, West Palm Beach, fl

Laboratory Technician

Palms West Hospital, Royal Palm Beach, Fl

• Performing morning draws on patients rooms.

With Mobil Lab equipment, showing me all test priorities (R,T,S) in my assigned floor.

Also including all hospital areas as need it. (ICU,Psychiatric, Critical care, ER,

• Pacu).

Collaborated with colleagues on various projects to ensure timely completion of tasks.

Improved current skills and knowledge by attending all relevant meetings, classes, and trainings.

August 2011 - May 2014

• Collect blood and urine to be analyze.

• Performed monthly inventory.

• CLIA waived testing.

• Processing.

• Performing Pregnancy tests and glucose 3hr tests in pregnant patients.

• Maintained accurate records of data collected from experiments.

• Conducted quality control checks on all lab instruments and supplies. Reported any malfunctions or discrepancies related to lab equipment immediately to supervisor.

Ensured compliance with relevant safety regulations when handling hazardous materials in the lab.

• Generated reports to document results.

August 2009 - August 2011

• Adults and pediatric blood draws.

• Mobil Lab Equipment used for all hospital areas.

• Performing blood collection, interpreting priorities and orders. Ensured compliance with relevant safety regulations when handling hazardous materials in the lab.

Collaborated with colleagues on various projects to ensure timely completion of tasks.

• Tracked and organized specimens for immediate retrieval and testing.

• Kept laboratory space and equipment in clean and safe condition. Prepared and processed laboratory records in compliance with established standards.

• Utilized laboratory software to track and process data. Utilized appropriate cleanup and safety methods to mitigate hazardous material incidents.

• Cleaned, maintained and prepared supplies and work areas.

• Inspected finished products for quality and compliances. Diagnostic Medical Sonographer in Sonography

IAMP, Delray Beach, Fl

EDUCATION

January 2004

CERTIFICATIONS

• 20-0035R14

• 0168Q30

References available upon request

REFERENCES



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