Sales and management

Darlene Reinig

Sales and Project Manager Profile

*********@*****.*** • 845-***-****

LinkedIn • Newburgh, NY

Dynamic, results-driven sales and project leader with extensive experience in leading and managing construction projects from initiation to delivery, adhering to budgets and schedules; keen technical aptitude with passion for resolving customer issues.

Innovative professional with a robust sales background, propelling sales growth and expanding territories by fostering relationships, providing training, and offering support. Adept in project management, successfully overseeing a multimillion-dollar showroom and driving projects to completion promptly. Talent for organizing meetings with clients for high-profile transactions, adeptly addressing conflicts, and ensuring thorough follow-up. Recognized for establishing and nurturing valuable professional relationships with vendors/suppliers, consistently achieving outstanding results in assigned territories with minimal supervision. Capable of working both independently and collaboratively within team dynamics to tackle complex challenges.

Areas of Expertise

Construction Project Management

Quality Control & Assurance

Staff Training & Development

New Business Development

Plumbing Fixtures

Sales Strategy

Budgeting & Forecasting

Relationship Building & Networking

Contract Negotiation & Management

Direct-To-Consumer/B2B sales

Revenue Growth

Resource Allocation

Operations Management

Team Building & Leadership

Risk Assessment & Mitigation

Key Accomplishments

Attained the highest gross profit among salespersons in a single month by successfully selling $2,350,000, yielding a gross profit of $225,000.00.

Effectively optimized cash flow by proficiently managing the collection of outstanding payments, negotiating payment arrangements, and administering miscellaneous office duties.

Instrumental in significantly increasing company revenue by teaming up with colleagues to analyze market information and develop successful sales strategies as part of a departmental initiative.

Career Experience

Best Plumbing Tile & Stone Somers, NY 2017 – Present

Project Sales Associate

Managed and coordinated project sales with a focus on providing exceptional customer service experiences. Evaluated customers' fixture schedules in alignment with specific applications and codes, identifying missing components and offering optimal solutions. Displayed meticulous attention to detail in crafting thorough spec packages for proposed fixtures, enhancing clarity and precision in project documentation. Oversaw the complete procurement process, issuing timely purchase orders upon project award, and coordinating material arrival to meet stringent customer timelines.

Achieved remarkable monthly sales exceeding $1M and demonstrated consistent success with individual gross sales reaching $8M in 2023.

Systemized the quotation process by expertly employing Microsoft Excel and bid programs, including Procore and BuildConnect to create accurate pricing spreadsheets tailored to customer preferences.

Introduced efficient change order processes, promptly addressing post-contract modifications in fixture selections or additional add-ons, ensuring contract accuracy and client satisfaction.

F.W. Webb Company Newburgh, NY 2011 – 2017

Accounts Payables & Receivables

Performed daily reconciliation of cash, check, and credit card payments, contributing to meticulous financial records, and facilitating accurate bank deposits. Streamlined vendor invoice processing for timely payments, ensuring precision and adherence to financial deadlines. Conducted rigorous checks on billed material versus receiving reports, maintaining financial accuracy in transactions. Oversaw supply orders and office equipment maintenance, ensuring a well-equipped and efficient work environment. Managed the systematic filing of daily invoices, showcasing organizational prowess in the documentation.

Ensured regulatory compliance by meticulously reviewing credit applications, processing tax certificates, and managing changes in account information.

Safeguarded financial integrity through meticulous acceptance and processing of customer payments in various forms, conducting thorough checks for validity and accuracy.

Best Plumbing Tile & Stone Scarsdale, NY 2001 – 2010

Showroom Sales Supervisor

Assisted and advised clients throughout the process of selecting fixtures for kitchen and bath renovations and new construction. Ensured comprehensive customer care through effective communication with employees and upper management. Emphasized product features, adeptly presenting key points to customers while transparently discussing product limitations and capabilities. Assessed customer needs and provided tailored service options with a customer-centric approach. Implemented thorough follow-up procedures with customers to guarantee ongoing satisfaction with purchases. Governed daily operation of showroom including, but not limited to, daily review of all orders and quotes entered, inspecting customer returns, managing delivery schedules, reconciling payments, staff training, and performance reviews, among others. Maintained showroom aesthetics and functionality for a customer-friendly environment.

Achieved consistently high levels of customer satisfaction by proactively resolving customer issues.

Conducted staff scheduling and performance reviews, showcasing effective leadership and team management.

Ensured precision in order processing by thoroughly reviewing all entered orders for accuracy.

Provided crucial backup sales support, contributing to the seamless operation of sales activities.

Additional Experience

Sales Associate Best Plumbing Tile & Stone Yorktown Heights, NY

Education

High School Diploma

Beacon School New York, NY

Honor Society French Club AP

Certifications

Life Coach Certification

Symbiosis University Nagpur, Maharashtra October 2018

Certified Life Coach - Certified Coaches Alliance (CCA)

Professional Development

CAPM (Certified Associate in Project Management) – In Process

Dale Carnegies Leadership Training course over 3 months Best PLBG

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