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Warehouse Associate Customer Service

Location:
Cayce, SC
Posted:
February 17, 2024

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Resume:

WB

WILLIAM BRANNEN

ad3pi2@r.postjobfree.com 803-***-**** Gaston, SC 29053

Proficient in adhering to company policies and procedures while pricing merchandising to achieve business objectives. Successful at performing audits on sales, refunds and disbursements with accuracy. Methodical and focused professional skilled in performing price tag replacements and updates. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.

Resourceful Warehouse Associate with hands-on experience in dock operations, material handling and documentation. Proficient in schedule and inventory maintenance, loss prevention and heavy equipment operation. Accustomed to working flex schedules, weekends and holidays.

Presentations and Demonstrations

Orientation and Onboarding

Training Method Development

Procedure Manual Writing

Attention to Detail

Team Exercises

Amazon West Columbia, SC

Trainer

03/2016 - Current

Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.

Trained newly hired top talent to fill key positions and maximize productivity.

Facilitated orientation and training classes to communicate policies and procedures to new hires.

Explained goals and expectations required of trainees. Target Lexington, SC

Backroom Manager

10/2011 - 03/2016

Directed team members to promptly deliver new items to restocking locations and keep up adequate flow of sales floor merchandise. Coordinated timely handling of cardboard and trash to keep backroom areas neat.

Assisted customers by locating products on sales floor, in back-room or in computer system for future delivery.

Handled departmental scheduling to maintain proper staffing for shifts. Aaron's Sales and Lease Camden, SC

Store Manager

08/2006 - 09/2011

Resolved customer problems by investigating issues, answering questions and building rapport.

Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.

Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Built customer relationships and provided superior customer service to boost sales.

Managed inventory tracking and physical inventory counts to minimize Summary

Skills

Experience

loss.

Maintained stockroom condition to preserve product quality. Trained and mentored associates to teach daily tasks and procedures. Oversaw inventory management through cycle counts, audits and shrinkage control.

Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

Answered product questions with up-to-date knowledge of sales and promotions.



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