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Data Entry Customer Service

Location:
Inglewood, CA
Salary:
$24
Posted:
February 17, 2024

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Resume:

Luis Alfonso Duarte Lora

**** ******* **.

Los Angeles CA 90001

626-***-****

ad3ph7@r.postjobfree.com

OBJECTIVE:

To obtain a position with a company that will utilize my skills, work experience, ability to work well with people and ability to multitask a variety of challenges and responsibilities. I am a trustworthy and proactive person that strives for an opportunity of advancement and to be an important contributor towards the company's success.

WORK EXPERIENCE:

Warehouse Lead/Supervisor. July 2021 to Present

SEKO Logistics - Carson, CA

• Leading the warehouse team on daily tasks such as offloading Containers, picking and Processing Orders.

Inspecting and verifying packing list for every container vs product received to capture any discrepancies before receipt is posted in our system.

• Putting away fraight in its proper location and scanning every product for visibility.

• Communicate with Customer Service Personnel and Management when an inbound has been systematically Received and Posted via E-Mail or Teams.

• Heavy Data Entry. Conducting stock checks and inventory checks for accuracy and responding to clients e-mails in a timely manner.

• Making sure the team is following procedures and if they have any issues or concerns, provide the proper training to them in order to have a successful operation.

• Delegating daily responsibilities and goals for the week.

Making sure we are meeting customers expectations by getting their orders out on time every day and communicate any issues we may encounter trough the day

Caitac Garment Processing Jun 2016-July 2021

Shipping Coordinator

Reponsible for ensuring shipment accuracy, before creating ASN/Packing list for Customers.

Constant communication with QC’s and Production team about upcoming shipmets.

Constant communication with Customers, to ensure shipments are completed within their standards.

Arrange Shipment Pick up with various fraight companies.

Constant Data entry, entering Cutting Ticket information in order to mae it available to production team, QC’s, contractors & accounting office

Entering Shipmet information in system in order for accounting to process and bill to customer.

Assist with Monthly Inventory

AMR Staffing/CitiStaff Solutions, Long Beach, CA Oct. 2012 – Jun.2016

Artboxx Framing Inc.

Temporary Warehouse Employee

Responsible for maintaining accurate inventory count

Responsible for pulling orders for customers in a timely manner

Responsible for the inspection of framed prints/prints being shipped to a division in Atlanta, GA.

•.Ensuring quality of product

Assist the Operations Manager with Warehouse staff by Supervising in the preparation of merchandise to be inspected, packed and shipped to meet assigned customer deadlines. This includes:

•.Corresponding labeling of product

•.Place protective material (i.e. corners, bubble wrap, etc.) on product in order to avoid risk of damage through shipping/travel.

•.Quality Control

Assist in the re-packing of prints according to the customer instructions.

Assist Sales & Design departments with the preparation of art samples for customer presentations and/or show exhibits.

Assist in the maintenance of the warehouse and office area for cleanliness and safety.

Assist the HR Manager with maintaining safety compliance in the workplace, generally the warehouse.

Assist with the inventory of office supplies.

Target, Pasadena, CA Dec 2010 - Oct. 2012

Logistics Back Room Team Lead

Working with the team to replenish salesfloor in a timely manner.

Responsible for stocking merchandise on the sales floor and making sure aisles are kept clean and organized

Managed the storage and organization of extra merchandise by scanning in its proper location for accuracy.

Maintained housekeeping and safety in the receiving area and stockroom.

As a Logistics back room Team Leader, I delegated responsibilities to a team of 15 employees to ensure smooth project execution. Every team member was assigned an area of the warehouse depending on volum.

Maintain communication with my Team Leads by providing a daily status report of the completion of the back stock.

Meeting with managers every morning to provide an update of how the opperation went the night before being that it was the Grave Yard Shift

EDUCATION:

San Diego Mesa Community College, San Diego, CA

Subject: General Education

SKILLS:

PC literate (Windows, Microsoft Word,Microsoft Excel)Internet, 10-key, type 50 wpm, handle

heavy phone calls, copy machine, scanning, fax machine

Bilingual: English/Spanish, Multi-task oriented, strong organizational skills, exceptional customer service, proactive work ethic with sound judgment, punctual and detail oriented, work well independently or in a collaborative environment.

Fork Lift Certifie and CPR Certified.

REFERENCES UPON REQUEST



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