Business Development A B

T H E R E S A A R A G O N

S A L E S A N D C U S T O M E R R E L A T I O N S R E P R E S E N T A T I V E A B O U T M E

t *******@*******.*** 1 5 1 5 RANDOLPH DR. CLEVELAND, TN 37311 423-***-**** R E F E R E N C E S A V A I L A B L E U P O N R E Q U E S T Sales Professional

Ashley Furniture

Cleveland, TN

April 2023 - Present

Business Development

Representative

Manufacturing Repair &

Overstock (MRO)

Chattanooga, TN

July 2022 - April 2023

Sales and Customer

Service Representative

Rid-A-Pest

Cleveland, TN

Nov 2015 - Feb 2022

Consistently exceeded monthly sales targets

Top sales professional within region

Addressed customer concerns quickly and effectively Maintained up-to-date training to share product knowledge with guests Completed and submitted purchase orders

Over 20 years experienced and results-driven sales professional with an extensive background in commercial and non-profit organizations. Proven ability to consistently surpass sales quotas and drive revenue growth. Self motivated, with excellent communication and strategic problem-solving skills that have shown to maintain strong client relationships. Passionate and goal-orientated team player known to deliver exceptional customer experiences. Seeking to expand my expertise and continue driving success. Exceeded sales goal within first month of employment Conducted online research to identify and prospect potential new clients Consistent communication with existing clients for relationship building centered on the client’s needs

Maintained client database utilizing Salesforce CRM and Microsoft Word Approvals of quotes and negotiation of final pricing P R O F E S S I O N A L E X P E R I E N C E

Effectively served as the first point of contact for prospective clients Developed and executed strategies to acquire new business Successfully negotiated and closed deals with key clients Consistently exceeded sales targets

Served as a communication liaison between customer and technicians Marketing and Events

Manager

Madaris Home

Improvements

Ringgold, GA

June 2013 - Nov 2015

Exceeded sales goals

Responsible for hiring, training, and scheduling marketing representatives Set, scheduled, and confirmed appointments with various organizations Researched, organized, and executed special marketing events weekly Resolved all customer service issues quickly and effectively Served as Project Coordinator for company

Marketing Representative

LOL Photography

Athens, TN

Nov 2009 - June 2014

Assisted in business development

Consistently exceeded sales goals

Project Coordinator for organization

Corporate Call Center Trainer

Organized fund-raising opportunities

Benevolence Ministry

Coordinator

Mount Olive Ministries

Cleveland, TN

Feb 2003 - August 2008

Managed budget

Developed fund-raising and contribution strategies for food pantry Consistently organized and managed 20+ personnel volunteers Developed and executed outreach program

Collaborated with local organizations to serve specific community needs General Manager,

Franchise Owner

Form You 3 Weight

Loss Center

Cleveland, TN

Nov 1994- Jan 2002

Took over and turned around troubled business

Achieved top three national franchise ranking within 90 days Maintained top 3 or top 10 standing for 36 consecutive months Established and managed all aspects of business operations including sales, marketing, strategic planning, and financial management

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