Project Manager Customer Service

CHRISTOPHER MULCAHY

HUNTERSVILLE, NC *****-**** 704-***-**** ad3pgo@r.postjobfree.com

Professional Summary

Proactive Production Manager successful at anticipating needs and making adjustments to schedules, materials and workflow. Ready to bring expertise to company needing hands-on, knowledgeable and resourceful leader.

Accomplishments

Won a Congressional Award for Business/Contribution to Community

Skills

Supply Chain Distribution

Production Planning

Home Improvement (all aspects)

Production Optimization

Project Management

Cost Control

Raw Materials Handling

Construction Supervision

Blueprint Reading

Permit Coordination

Site Maintenance

Project Estimations

Work History

Production Manager 01/2023 to Current

Petscreening – Mooresville, NC

Drafted and updated production documentation tracking status and delivery timelines.

Developed and implemented production schedules to ensure timely completion of projects.

Aided raw material planning and escalated supplier issues, preventing shortages.

Supervised maintenance activities for Laser manufacturing machines and equipment.

Documented daily batch records for 3500 units in manufacturing process and product history recordkeeping

Maintained accurate records of production data such as labor costs, output, and quality control results.

Conferred with technical and administrative staff to devise and implement corrective actions for 2 new laser engravers.

Assessed production schedules and orders to plan material requirements and worker activities.

Directed cost reduction and process improvements to boost workflows and productivity.

Supervisor of Building Services 06/2021 to 12/2022

One Alliance Companies – Huntersville, NC

Provided leadership, insight and mentoring to newly hired employees 2 monthly to supply knowledge of various company programs.

Assisted with $500K budget preparation for the department by analyzing costs associated with operations.

Reviewed project blueprints and specifications to determine number of workers needed to complete jobs state wide.

Coordinated efficient maintenance schedules to keep systems running at peak levels.

Analyzed feedback from customers regarding overall satisfaction with building services provided. and employee action on job site

Provided guidance to 8 employees and all subs regarding best practices for operating procedures on each job site.

Inspected completed work to assess quality and identify skill gaps.

Communicated with 10+ distributors to acquire necessary equipment for projects.

Created work crew schedules and delegated assignments. Ensured compliance with applicable health, safety and environmental regulations.

Reviewed invoices from suppliers and vendors related to building services functions.

President/Business Owner 07/1999 to 11/2022

Husband's Helper LLC – Huntersville, NC

Implementation of realistic and comprehensive long and short range business plans, and offering a vital leadership in finding business gaps/needs with development of cost effective plans to close and address gaps

Marketing & Sales Creation of product presentations with defined detail presence to clients which developed $450K in sales

Cooperated regularly with suppliers and designers to assure that the products produced met clients demands

Interaction and negotiation of 20 contacts monthly with clients which lead to future business

Team Building / Leadership Appointment, with 7 employees for training and creation of marketing, customer service, designing, information and building systems

Motivated and encouraged staff of 7 by creation of recognition and incentive programs, and with constant communication

Creation of leadership teams through implementation of training and mentorship in leadership

Education

Bachelor of Science: Industrial Safety 06/1983

New Jersey City University - Jersey City, NJ

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