David A. Alexander

**** ********** ***** ***. #**** Arlington, TX 76015 727-***-****

ad3pfv@r.postjobfree.com

PROFESSIONAL SUMMARY

To join a company where my creativity, innovativeness and challenges will allow me to prove my capabilities to my satisfaction and that of my employers. PROFESSIONAL EXPERIENCE

Conns Home Plus – Arlington, TX 8/2021 –

1/2022

Sales Associate

Daily sales to incoming and out-going customers

100% upsell on warranties for all sales finalized

Daily calls to customers applying online; secured appointments for customers to come in and complete their purchases

Attended weekly sales meetings for continued best practices, policies, procedures and continue exceling in best practices customer service process

Mystery shops 100% achievement

Ashley Furniture Store – Arlington, TX 12/2020

– 6/2021

Sales Associate

Provided exceptional customer service to all customers

Assisted customer with questions and concerns regarding our products

Completed and finalized all sales

Met company goals in sales

Followed up with customers who did not buy securing the sale and upselling warranties on every sale

Empire Today – Grand Prairie, TX 12/2018

– 1/2020

Sales Manager

Managed and trained, team of 70 installers and 50 sales representatives

Through strong leadership, mentorship, and teamwork, we were the number one sales department in the entire company

Ensured all sales leads were disbursed daily to all sales reps in the field, and available to assist on each appointment

Successfully obtained sales quotas, over $3 million monthly, and objectives assigned monthly

Responsible for recruiting and increasing sales staf

Interfaced with vendors and customers

Performed ride-along with sales reps on best practices to coach and securing the sale Conns Home Plus - Shreveport, LA/Arlington, TX 7/2013 – 12/2018

Store Manager/Sales

Responsible for a successful Grand Opening, and for overall functions of store sales, merchandising, training, and operations while maintaining the quality of a multi- million-dollar superstore, which included appliances, electronics, and furniture. Profit management and daily/monthly sales quotas and metrics assigned were obtained.

Interface with vendors and customers comfortably

Responsible for the hiring of all team members, Sales and Operations. Successful in recruitment of skilled, talented associates within the community, and recruiting from other areas, including previous co-workers. Coaching and counseling, maintaining all staf/budget levels, along with my management team

Successfully obtained sales quotas and objectives assigned monthly

Most successful Grand Opening in Corporations 125-year history, accomplished through teamwork and leadership

We are leaders in gross margins, extended warranties, customer satisfaction scores within the district since the opening in January 2014.

Responsible for a staf of 30 employees, operations and sales, scheduling employee hours and performance reviews.

Hhgregg Appliances and Electronics - Miami, FL 4/2010 - 6/2013

Store Manager

Responsible for overall functions of store sales and operations while maintaining the quality of a multi-million- dollar superstore including Profit Management and daily/monthly sales quotas achieved for metrics assigned.

Interfaced with vendors and customers comfortably.

Responsible for hiring of all employees, sales and operations, coaching, counseling and maintained all staf/budget levels, along with my management team.

Successfully obtained sales quotas and objectives assigned.

Top store in sales/quotas of extended service warranties annually. Ecolab, Inc. - St. Paul, MN 10/2007

- 6/2009

Route Sales Manager

Provided excellent customer service to commercial/public locations, responsible for sales, inventory, and budgets.

Excelled in customer satisfaction and retention of our clients.

Responsibilities included complete installation of equipment: dispensers, dish machines, booster heaters and equipment. This entailed plumbing, welding, electricity, and temperature.

Responsible for forecasting sales through competitive research, performing emergency service calls/training at all hours of the day to "get the job done", never letting the customer wait attitude, consistency in budget and quota attainments.

My route was facilitated by a well-organized administrative ofice. Handling of all customer issues on-time. Desired to work extremely long and dedicated hours to accomplish the company's and my goals/expectations. the BrightHouse Cleaning Company - St. Petersburg, FL 8/2003 - 9/2007

Owner

Total janitorial cleaning for major commercial businesses, monthly routine service and emergency cleanings.

Clients included: Toys R Us, FedEx Kinko's, Comp USA, Jenny Craig, Randstad, Pinellas County, Gap/Old Navy etc. Our services included, pressure washing, strip and wax, windows, ofices inside and out, final cleaning in time frame requested.

Equipped to handle all cleaning requests to complete satisfaction of our clients. the Great Indoors/Sears - Chicago, IL 5/2001 -

7/2003

National Corporate Trainer/New Store Set-up

Complete set-up of new company locations across the US Set-up, including all training

(managers and associates), merchandising, truck unloading, and any directive presented "to get the job done" within budget and on-time.

Competitive research, extensive traveling to meet deadlines and agendas, presentation creations for training and motivation for all associates within our new store/existing locations, coordination for hands on experiences, responsible for all new materials needed for training directives.

EDUCATION

St. Petersburg Junior College – St. Petersburg, FL 9/1977 – 6/1978

Studied - Dentistry

Bob Hogue Real Estate School

Dale Carnegie School of Business/Sales

Wilson Learning: Sales Approaches

Omega Course: Positive Self Thinking and Self Esteem Personal Attributes

Leadership

Operations

Professional

Honest

Dedicated

Hard working

Team Player

Excellent Customer

Service

Training

Overall productivity

Profitability

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