SHERMAN GAUSE

Elmwood Park, IL ***** 773-***-**** ad3pes@r.postjobfree.com

Professional Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Skills

Strategic Planning

Staff Management

Business Development

Critical thinking

Planning and Coordination

Verbal and written communication

Microsoft Office

Computer skills

Self-motivated professional

SAP Experience

Work History

Assistant Manager of Operations 05/2019 to 11/2023

Daimler Trucks North America, DTNA – Whitestown, IN

Tactical planning and execution to meet or exceed facility objectives in key areas of Safety, Quality, Delivery, Cost, Morale, and Environment. Use problem-solving to effectively root cause non-conformances or deviations. Utilize Pareto charts, five why, and A3 analysis to achieve creative solutions within a data-driven environment.

Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.

Enhanced employee productivity through regular training sessions and performance evaluations.

Quality improvements in each of the first four years based on errors per thousand; year one 1.23, year two .91, year three .79, year four .59. Currently top facility in the network at .41. Implemented detailed scorecard reviews during weekly one on ones, Improved SWIs/JES to remove existing gaps within the process. Submitted ECRs for double count task verification, first six last 6-part number verification, and additional location confirmation checks.

Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.

Shipping Manager 11/2007 to 05/2019

Daimler Trucks North America, DTNA – Wood Dale, IL

Provide leadership and daily planning of activities for a team of more significant than 50 with direct reports, supporting a safety-first culture while promoting a focus on quality and customer satisfaction utilizing lean methodologies, principles, and processes across a facility that is just under 300,000 Square Feet with P&L responsibility.

Develop associates and direct reports using the 3 C's; coach, care, and communicate to create an empowered team first atmosphere.

Nine consecutive Quarters of throughput increases; 23% during year one, 17% during year two, and 18% during year three. Leading PDC in throughput within DTNA's distribution network.

4.8M Cost Savings and Reduced Spend Initiative – Small Parcel Delivery. It has implemented a sortation process that reduced outgoing packages by 43%.

Developed packaging standards for the small parcel that resulted in an annual savings of just under 13K.

Developed Outbound Departure Planner – Measures facilities' contribution to on time delivery and third party carrier's performance within the docks operation. Also used for daily forecasting of volume, staffing, and projected on-time departures.

Project Leader on the PDC side for our sixth-day shipping rollout. We implemented standard processes for executing six-day LTL shipping operations that support our traditional Direct Dealer Service. The average facility LPH was 31.80 versus the projected 25.38. On-time delivery for Monday's DDS service also increased by 7%.

Machinist's Mate 06/1997 to 08/1999

US Navy

Maintained shop equipment by checking fluid levels and sanding and cleaning parts.

Operated machine shop equipment, including band saws, CNC mills and lathes.

Inspected parts using calipers, micrometers and depth gauges.

Troubleshot issues with and repaired injection molding machines, robotic bottle packing machines and casting furnaces.

Education

BBA: Business Administration 01/2024

University of Arizona - Tucson, AZ

Certificate : Basic Common Core Engineering 06/1997

United State Navy Training Center - Great Lakes, IL

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