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Customer Service Social Media

Location:
Jersey City, NJ
Salary:
25
Posted:
February 17, 2024

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Resume:

Maddaly Paul

*** **** *** ****** **** New Jersey 07304

609-***-****

ad3per@r.postjobfree.com

Professional summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Skills

● Product knowledge

● Customer service

● Collaboration

● Public relations

● Problem solving

● Leadership

● Marketing management/assistant

● Business administration

● Training and development

● Money Management

● POS(point of sale)

● Process and procedures

Experience

August 2022 - 2024

ANN INC Loft, Marlton NJ - Manager on duty

● Coach and developed associates in sales integrity, effective communication accuracy and revenue awareness.

● Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.

● Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

● Trained employees in essential job functions.

● Achieved results by working with staff to meet established targets. January 2021 - June 2022

Plant Group, Philadelphia - Marketing Associate intern 2

● Support CEO in setting up and evaluating marketing strategy and plan by analyzing schedules, updating calendars, and organizing and planning promotional presentations

● Developed marketing strategies and resolved problems to drive sales

● Research and connect with potential leads on LinkedIn, brought new leads for company success.

● Edited website content and database to keep information correct and up-to-date.

● Managed 5 social media projects to build reputation and obtain new traffic. January 2019 - DECEMBER 2021

LAMIA Co., philadelphia - Marketing Intern

● Brought awareness to brand by 25% with daily promotion of Video and photography content

● Contributed to mock-ups, email campaigns, and social media content.

● Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.

● Practiced search engine optimization to maximize efforts in creating brand awareness.

● Prepared persuasive sales and marketing presentation materials to engage clients. Education

Saint Peter's University, Jersey City - Bachelors of Science in Marketing Management Vice President: EOFSA (Educational Opportunity Fund Student Association) Student leader: Fashion association student leader, B.L.A. .K African Americans inclusivity social group, campus ministry; supplying toys, clothes, food donations through Jersey City community.

● Elected to vice president of student organization EOFSA (Educational Opportunity Fund Student Association) Student leader.

● Member of EOFSA (Educational Opportunity Fund Student Association) Student leader, Fashion association student leader, B.L.A.K African Americans inclusivity social group, campus ministry; supplying toys, clothes, food donations through Jersey City community.

● Received Scholarship in academic success.

● Continuing education in MBA.



Contact this candidate