RESUME, Raziur S Rahman,

Phone: 470-***-**** Email: ad3pe9@r.postjobfree.com

PROFESIONAL SUMMARY:

An Engineering Professional in those areas of Telecommunication with over a decade of experience. An outstanding performer with a solid work record related to system analysis and Data analysis, Test electronics devices, Textile Warp knitting Design, Inspection, Environmental protection, Customer Service, Retail, International sales.

CORE COMPETENCE:

Diligent and & detailed & Organized, Customer Service & Retail Sales, Quality Safety and Environmental protection,

PROFESSIONAL EXPERIENCE: TTEC For Capital One/USAA ( CX Solutions) from March 2023- Present .

DUKE ENERGY: Administrative / Operations (April 5th, 2021 – January 2023.)

Progressive Parking Solutions, LLC, Gwinnett Hospital Lawrenceville GA June 2019- April 2021 (PTM )

Exercised validate tickets and customer service.

EchoStar Satellite Service LLC/ Dish Technologies LLC, Suwanee GA. ( Apr 2013 – Nov 2018 and

Sept 1999- Aug 2006, Total 12 Years +)

Engineering, Quality Assurance Senior Inspector II. Exercised Test and inspection Satellite receivers, Hybrid LNBF, Switches, Solo Node, Duo Node, Tabs, 2/3/4 Splitters, Satellite receiver’s internet connection and update and download Software, record quality of Audio Video, Apps Test, Remote frequencies and dBm, MHz EMI, EMC, RF test and Troubleshooting. AutoCAD, Schematic Drawing, Prototyping. Shipping Receiving, and Qualification, and uses hand tools Calipers, Micrometers, Pliers etc.

Shell Petroleum Station Gainesville GA. Mar 2009 - Mar 2013

Certified- GA State Approved (UST) underground Storage Tank (Gasoline) Class A/B Operator, Exercised sales Environmental protection and Customer service Manager

PENCI USA, Inc Norcross GA. Jan 2007 – Jan 2009

Sales Consultant, Exercised marketing ADT home & business Security System and sign-up contract with clients for monitory agreement.

EchoStar Corporation/Dish Network Suwanee GA. Sept 1999 - Aug 2006

Tester II, Exercised Test Satellite receivers and have trained many employees on testing receivers with hard drive, and no record found of Depot repair, Data Entry, Oracle 11i, Documentation, View order, View Transaction, receiving log, Batch Report, look up problem R/A, Create new R/A, Inventory.

D & S International, Inc. NC. Jan 1987 -Nov1996

Sales representative, Exercised marketing Textile Warp knitting, Fabrics med surgical product analysis, Format Design, Dying & Printing, Installation and Restoration Dyes & Chemicals on Cotton, Nylon, Polyester, Viscose, Shade matching techniques and calculation, L/C negotiation on international sale.

EDUCATION AND TRAINING:

1980 Textile Engineering (Diploma of Associate). 2020, ITS Diploma Interactive College GA .

KARL MAYER Academy Germany.

(Commerce, Associate degree), (Arts, bachelor’s degree.)

1978 M B College and J University Bangladesh

ADDITIONAL SKILLS & TRAININGS:

Time Management, Internet of thinks applications, Microsoft office 2016, U.S trade Controls, Leadership, The Company Code, Oracle module, Self-empowerment, Cyber Security, UI Security & Protection, Human Resource Training Made Easy, Microsoft Excel, Word, SharePoint, Adobe, Oracle, Agile, SQL, Quality Management Training, Six-Sigma, PMP Project Management Professional, GTEC UST Certification.

AWARDS AND HONORS

Above and beyond achievement awards by Dish and EchoStar.

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