QUIANNA Y. REDFERN *** Jelliff Avenue, Newark New Jersey 07112

Cell Phone: 973-***-**** ● Email: ad3pai@r.postjobfree.com

TRANSFERABLE SKILLS:

Customer Service Billing & Coding Supervisory Social Services Computer Knowledge

Microsoft Word Attention to Detail Trustworthy Team Player Telephone Etiquette

EMPLOYMENT HISTORY:

COUNTY OF ESSEX, East Orange NJ 03/2016 to 11/2016

Community Work Experience Program (Volunteer)

Assisted Director with the implementation of the computerized Kiosk system. Filed correspondence, answered phones, mailed forms to clients for recertification and assisted workers with various task as needed.

FEDEX, Newark NJ 10/2015 to 01/2016

Seasonal Packer

● unloaded packages’ ● inspected, counted and weighed packages

● adhered to company policy and procedures ● performed as a team member to reach goal

MCDONALD’S, Brocton, MA 08/2012 to 07/2013

Manager

● trained and supervised a staff of 25+ ● prepared daily schedule for

● received deliveries and attended staff meetings ● dropped money at the end of shifts

● resolved customer concerns or disputes ● ensured facility maintained safety standards

● interviewed perspective employees ● accepted various forms of payments

MARY GRAN NURSING HOME, Clinton NC 02/2003 to 01/2007

Certified Nursing Assistant (Per Diem)

●assisted Residents with daily activities ● provided grooming assistance when necessary

● scheduled appointments, check vitals and charted ● adhered to state, federal and agency regulations

● changed bedding and cleaned rooms as needed ● communicated daily with supervisor

TACO BELL, Clinton NC 01/2001 to 01/2007

Assistant Manager

● interviewed perspective hires as needed ● worked various shifts opening and closing store

● scheduled and supervised employees ● received and verified deliveries from vendors

● accepted various forms of payments ● adhered to all policy and procedures

WALMART, Clinton NC 08/1998 to 05/2000

Cashier

● greeted customers timely and with a smile ● assisted with merchandise inquiries

● worked as a team player ● performed accurate point of sales

● restocked shelves during recovery ● followed company policy and procedures

EDUCATION:

CLINTON HGH SCHOOL, Clinton NC 09/1996 to 06/2000

Graduated - Diploma

Contact this candidate