Zahir H Chowdhury Page * of *

Zahir Chowdhury

** **** ******* *****, *******, ON, L3S 2Y5; 1-905-***-****;1-647-***-****; ad3p9d@r.postjobfree.com

SUMMARY

Experienced Data Management, Customer Program Management and Supply Chain Management Professional with a track record of positively impacting the bottom line. Results oriented, self motivated and innovative professional. An independent, responsible, team player, who is adaptable to business and customer needs. PROFESSIONAL EXPERIENCE

The Hospital for Sick Children 2023-Present

Data Analyst

• Maintain and update the People Soft ERP System Item Manager & Contract Management System ensuring all contracts, amendments and load sheets are in place within matrix.

• Perform daily Hospital End-users & Sourcing Team requests. Do detailed review and analysis of all data elements of IM, including CM, to ensure they align with various business standards, rules and constraints

• Prepare load sheets for cleansing, prepare forms for adjustments as required in order to ensure data integrity and congruency with data management systems

• Interface with other areas of the business, i.e. CM, AP, PM and IT to identify problems and errors in the data conversion process.

• Recommend data cleansing strategies and assist with conversion output analysis strategies in support of the People Soft upgrade and integration.

• Work with business users to gather reporting requirements and develop a thorough understanding of business processes. Submit NIA Report for Logistics Team, Prepare SDR Report & Usage Report for Sourcing Team.

• Identify, clarify and resolve issues and risks, escalating them as needed Plexxus Inc. 2012-2023

Data Integrity Coordinator(Plexxus Richmond Hill location 2014-2023)

• Act as subject matter expert in the area of data management as it relates to various data types and objects such as item free text cleansing and e-Requisitioning requirements.

• Maintain and update the Allscripts ERP System Item Manager & Contract Management System ensuring all contracts, amendments and load sheets are in place within matrix.

• Perform detailed review and analysis of all data elements of IM, including CM, to ensure they align with various business standards, rules and constraints

• Prepare load sheets for cleansing, prepare forms for adjustments as required in order to ensure data integrity and congruency with data management systems Zahir H Chowdhury Page 2 of 4

• Interface with other areas of the business, i.e. CM, AP, PM and IT to identify problems and errors in the data conversion process

• Recommend data cleansing strategies and assist with conversion output analysis strategies in support of the Allscripts upgrade and integration

• Work with business users to gather reporting requirements and develop a thorough understanding of business processes

• Develop and execute tests to confirm the success of the data analysis and conversion process

• Identify, clarify and resolve issues and risks, escalating them as needed

• Proactively assist with issue resolution

Inventory Planning and Replenishment Analyst(Plexxus Distribution Centre, 2013-2014)

• Run daily unshipped report for Fill Rate Analysis

• Run Daily MRP & assign purchase order requisitions

• Create purchase orders from MRP requisitions.

• Verify EDI/GHX PO acknowledgement and follow up with vendor on unconfirmed EDI orders.

• Resolve any EDI/print /fax PO price or UOM or vendor product code discrepancy with Contract Administration Team and Finance Team

• Run & analyze daily backorder report and inform end-user(customer) on any current and potential backorder and advise substitute suggested by vendor for interim period of backorder .

• Perform order entry of requisitions received from the customer base and generate subsequent purchase orders in a timely and efficient manner

• Issue purchase orders to effectively purchase equipment, material and services at the lowest overall cost that is consistent with satisfactory performance, quality and service Purchasing Data Analyst(Plexxus Lakeridge Health, 2012-2013)

• Support the Purchasing and Sourcing Teams in management of the data analysis and conversion process involved in the transition of data from various legacy systems e.g. MEDITECH into SAP for Lakeridge Health all locations.

• Act as subject matter expert in the area of data management as it relates to various data types and objects such as item free text cleansing and e-Requisitioning requirements.

• Maintain and update the Ariba Contract Management System ensuring all contracts, amendments and load sheets are in place within the tool

• Perform detailed review and analysis of all data elements, including Ariba, to ensure they align with various business standards, rules and constraints

• Prepare load sheets for cleansing, prepare forms for adjustments as required in order to ensure data integrity and congruency with data management systems

• Interface with other areas of the business, ie data management and ITS, to identify problems and errors in the data conversion process

• Recommend data cleansing strategies and assist with conversion output analysis strategies in support of the upcoming SAP integration

Zahir H Chowdhury Page 3 of 4

• Work with business users to gather reporting requirements and develop a thorough understanding of business processes

• Develop and execute tests to confirm the success of the data analysis and conversion process

• Identify, clarify and resolve issues and risks, escalating them as needed

• Proactively assist with issue resolution

Celestica Inc 1999-2012

Customer Program Management – Performance Innovation, 2008-2012 Responsible for new customer set up and credit maintenance for new and existing customers. Produced monthly billing updates on financial forecasting tool (Funnel) & billing management. Ran, monthly recovery report, P&L report and completed financial variance analysis of actual vs. Funnel forecast.

• Facilitated process improvement events;

o Developed financial process and revenue forecasting procedure for the management team & MOR data output from Funnel.

o Suggested improvements to Funnel and developed a “USER GUIDE” and check mark to flag billing ready in Funnel.

• Created MOR metrics for the team and tracked monthly progress on o Quote to Actual(Profit and Loss)

o CSAT(customer Satisfaction Survey method and results) o Time tracking metrics

Planner/Buyer – After Market Services, 2003-2008

Responsible for customer order management and on time delivery of repaired field return top level cards.

• Managed component inventory level and met inventory targets which reduced costs and minimized obsolete parts.

• Produced daily and weekly shipping and inventory reports and performed inventory analysis.

• Suggested improvements to Access Tracker to flag aged WIP for urgent FA repair and shipped back to customer in timely manner.

• Developed inventory cycle counting tool & inventory analysis to improve preparation of weekly cycle count for high dollar components and monthly cycle count on all components.

• Managed monthly billing process on time.

• Produced monthly recovery report, P&L report and accurately performed financial/AR analysis.

• Created MOR metrics for the team and tracked weekly and monthly progress on o Order to deliver metrics

o CSAT(customer Satisfaction Survey method and results) o AR at current level to avoid any bad debt expense. Manufacturing RMA Coordinator – Sun Sparc(Oracle) & IBM RMA,1999-2003 Responsible for timely delivery of repaired RMA cards. Zahir H Chowdhury Page 4 of 4

• Managed component inventory level at minimum level and kept the RMA repair process running reducing costs.

• Produced daily and weekly shipping report and MOR update.

• Monthly billing management.

• Updated Access Tracker with repair data and calculated RMA Quarterly pricing for PM to submit to customer for recovery.

• Monitored aged WIP and requested additional FA help from Engineering Team for hard fail RMA card for quick turn around and reduction of RMA aged WIP.

• Facilitated process improvement events;

o Developed RMA Pricing Tool & inventory analysis. o Suggested improvements to Access Tracker to flag aged WIP and discuss delay and corrective action to ship card in a timely manner.

• Created MOR metrics for the team and tracked weekly and monthly progress on o Order to deliver metrics

o CSAT(customer Satisfaction Survey method and results) o Aged RMA reduction

EDUCATION & PROFESSIONAL DEVELOPMENT

University of Dhaka, Bangladesh, B.Sc.(Canadian equivalency from University of Toronto). University of Dhaka, Bangladesh, Post Graduate Study in Statistics towards M. Stat. Train Soft Canada, Oracle Developer 2000.

Seneca College, Excel level 1 & 2 and Excel Advance level by Global Knowledge. MMC Gold Standard Certification on Strategic Sourcing. Celestica Learning Center, SAP Production Order Management, Principles of Logistics. Skill Soft, Quoting and Re-pricing, Principles of Financial Management, Initiating a Project and Creating Project Plan, Introduction to Six Sigma.

APICS, Principles of Inventory Control.

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