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Customer Service Inventory Control

Location:
Windermere, FL
Salary:
15 hr
Posted:
February 18, 2024

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Resume:

William Childers

Windermere, FL *****

Phone: 407-***-****

Retail

‘Seasoned retail Grocery professional with 20+ years’ experience with an emphasis on Produce Management’

Bringing talent in Operations Management, Staff Supervision, Sales, and Merchandising.

Strong organizational and leadership skills; excellent customer service and communication abilities.

Summary Of Qualifications

Produce Management – Budget Allocation – Inventory/ Shrinkage Control

Labor Scheduling – Staff Training & Development – Produce Seasonality

Sales & Merchandising – Vendor/Customer Relations – Professional & Dependable

Professional Responsibilities

Produce Operations

Curated and maintained a diverse selection of fresh produce; ensured compliance with produce weighing, measuring and labeling requirements.

Researched, located, and procured quality and bulk quantities of produce for store retail and profitability.

Checked and verified produce shipments to ensure items listed on vendor invoices were received; validated quality, count or weight, and condition; ordered and maintained inventory control.

Regularly inspected produce racks to ensure freshness and reduce shrinkage; assured proper rotation and sanitization required for food safety.

Store Management

Directed and supervised department personnel in various arenas to achieve revenue, profit, and service goals.

Oversaw store employees; scheduled labor coverage, opened and closed stores and markets.

Utilized relevant data to generate operational reports to assist in business planning/forecasting.

Made purchase decisions and managed process for product order fulfillment for several products.

Supported department budget by making cost-effective purchases to foreseeably retail for sound profits.

Monitored inventory levels on store products; reordered products accordingly and stocked upon arrival.

Set clear performance expectations for associates, measured results and praised/coached staff as needed.

Sales & Customer Service

Managed several dozen Sales accounts in promotional efforts for a national food retailer.

Developed and implemented Sales tactics and campaigns to identify and capture new business accounts.

Established contact with decision makers, assessed customer needs, and delivered presentations to close sales.

Organized and coordinated arrival of new products within sales territory.

Postured promotional merchandise for high visibility to increase merchandise sales.

Fostered solid relationships with customers to establish rapport for continued and referral business.

Implemented and maintained merchandising programs and promotions.

Proactive in identifying and resolving both employee and customer issues; communicated well with store management, associates, customers, and vendors.

Professional Experience

United Trucking- Orlando, Fl Warehouse worker 2009-2023

Whole Foods – Orlando, FL Asst. Produce Manager 2006 – 2008

Fresh Market – Orlando, FL Asst. Produce Manager 2004 – 2005

Big John’s Market – Healdsburg, CA Produce Manager 2003 – 2004

Mill Valley Market – Mill Valley, CA Produce Clerk 2000 – 2001

The Fruit Guys – San Francisco, CA Produce Buyer, Production Manager 1999 – 2000

Greenleaf Produce – San Francisco, CA Receiving Clerk, Inventory Control 1998-1999

References

Available Upon Request



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