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Quality Assurance Class A

Location:
Jacksonville, FL
Posted:
February 18, 2024

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Resume:

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Carlos D. Black

Jacksonville, FL ***** 910-***-**** ad3p8j@r.postjobfree.com

Accomplished United States Army veteran and professional with a demonstrated history of effective leadership and strategic operational management focused on achieving business objectives and mission success. Professional Summary:

• Effective leader in developing, executing, and sustaining strategic initiatives, programs, and projects.

• Expertise in designing and implementing personnel training and development programs.

• Proven record in ensuring safety, regulatory compliance, quality control, and process optimization.

• Proficient in interpreting regulations, analyzing information, and making informed decisions.

• Excellent verbal and written communication skills to build and maintain strong customer relationships.

• Effective problem-solving abilities and a proactive collaborative approach to resolving operational issues.

• Strong time management skills to organize work, manage changing priorities, and meet deadlines. Areas of Expertise:

Supervisory Skills

Logistical Operations

Strategic Planning

Maintenance Control

Regulatory Compliance

Research/Reporting

Program Management

Project Management

Claims Management

Administrative Leader

Process Improvement

Policies & Procedures

Training & Development

Quality Assurance

Decision Making

Education:

Associate Degree in General Studies, Central Texas College, Killeen, TX 12/2012 Experience:

Commercial Driver 03/2018–11/2022

• Facilitated comprehensive training and conducted assessments for over 20 personnel, ensuring compliance with life cycle mobilization and validation requirements.

• Coordinated daily deliveries in accordance with customer schedules, adjusted itineraries to accommodate delivery times and routes.

• Led logistical support teams, overseeing and executing crucial tasks across the Continental United States.

• Implemented advanced risk reduction methodologies, optimizing daily operational processes and spearheading a 90% reduction in workplace accidents within a six-month period. Maintenance Control Supervisor 09/2020 – 03/2021

• Organized and directed a team of 40 personnel, providing training and guidance.

• Oversaw projects focused on safety, regulatory compliance, quality control, and performance improvement.

• Managed project legal documentation, ensuring quality assurance and customer service across all levels. Human Resources and Personnel Manager 05/2011 – 12/2014

• Managed records for over 125 personnel, ensuring accuracy and completeness.

• Oversaw company administrative, logistical, and maintenance matters.

• Conducted professional development training for 55 team leaders.

• Advised Operations Officer and Program Administrative Supervisor on personnel assignments, discipline, planning, resources, and execution of training.

Material Management Head 05/2011– 10/2001

• Served as principal advisor to the First Line Supervisor and CEO, providing logistical readiness data and material analysis reports for 42 various fleets.

• Taught, coached, and mentored junior managers, resulting in improved efficiency in departmental management, training, and physical readiness.

• Coordinated with nationwide entities for sources of supplies to expedite critical parts for deployable readiness units

• Staffed, planned, coordinated, inspected supply operations and processing of damaged military equipment. Page 2

Instructor Writer 10/1999 – 12/2001

• Revised and supervised the updated Methods of Instruction and logistical operations for a high-profile military installation for approval by the Ordnance Center and School of Excellence.

• Oversaw a team of personnel, providing guidance and training to ensure compliance with Army regulations and standards. Developed and implemented strategic plans to optimize resources, resulting in increased operational efficiency within the logistics department.

• Managed procurement processes, maintained inventory levels, and initiated cost-saving measures. Served as a liaison between the executive and team leads, conducted regular assessments of logistical procedures, and established strong relationships with external vendors and suppliers. Certifications and Training:

Commerical Drivers License, Troops to Transportation, Columbus, GA 12/2018 Standard Army Maintenance Management System, Vilseck, GE 08/2016 General Rider Coach for Motorcycle Safety Foundation Instructor Course, Vilseck, GE 05/2016 Basic Sport Bike Course, Vilseck, GE 05/2016

Advanced Riders Course, Vilseck, GE 05/2016

Senior Leader Course, Aberdeen Proving Ground, MD 02/2013 Battle Staff Operator Course, Ft. Stewart, GA 03/2009 Equal Opportunity Representative, Fort Bragg 03/2008 Government Purchase Card Training, Fort Bragg 09/2007 Advanced Leader Course, Ft. Lee, VA 11/2006

Basic Leader Course, Ft. Lee, VA 02/2001

Small Group Instructor Course, Aberdeen Proving Ground, MD 08/2001 System Approach to Training Course, Aberdeen Proving Ground, MD 08/2001 Total Army Instructor Course, Aberdeen Proving Ground, MD 01/2000 Federal Hazard Communication Training Program 03/1998 Track Vehicle Repair Course Aberdeen Proving Ground, MD 04/1995 Community Service & Affiliations:

Volunteer, Department of Veterans Services (DVS), Sitter and Barfoot Veterans Care Center 2006 Volunteer, Thomasville, GA Community Center and surrounding area 2017-Present Volunteer, Serenity Transportation and Logistics, Columbia, SC 2022 – Present Technical Skills:

Microsoft Office, Word, Excel, PowerPoint, Internet Research, Google Calendar, MS TEAMS, Zoom, Webex, Army Digital Learning Training System (DTMS), and professional email etiquette.



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