Dana Person

Returns Processor

Olathe, Kansas, United States

+1-913-***-****

ad3p8f@r.postjobfree.com

WORK EXPERIENCE

September 2020-March 2022

Returns Processor

The Gerson Companies

Olathe, Kansas, United States

• Put back products that has been canceled by customers, shipped late and customer returns the products

• Remove all shipping labels from products

• Scan products for location

• Enter quantity going into bin

• Scan bin location

• Quantity is correct hit enter and you have completed a direct bin move

• License and certification on PE manual fork lift and cherry picker Assistant Manager

Domino's - Olathe, KS

March 2017-November 2019

Assistant Manager

Popeyes

Olathe, Kansas, United States

March 2018 to January 2019

- Handle cash

- Run cash reports

- Perform inventory counts 3 times a day

- Maintain a Variance cost at an average of 1.7%

- Complete HACCP log

- Complete a Status, Detail and shift report for the day - Complete all cash drops including safe amount

- Complete checklist for electrical equipment

- HACCP log temperature hot/cold, equipment & food

- Label, Date&time food products using FIFA method

- Deploy crew to work areas

- Assign daily cleaning chores

- Follow prep chart calculate from previous year

- Assist employees in all work areas

- Time management

- Able to adjust to changes quickly

- Raised LTO score from 14% to 70% in a month

- Hire and train new employee applicants

- Voted manager of the year by customer's feedback

- recognized for outstanding performance by DM, other DM's and GM's April 2016-March 2018

Shift Manager

Taco Bell

Olathe, Kansas, United States

- Shift change inventory

- Closing Inventory

- Weekly Cleaning Check list

- Train employees on proper food safety and handling

- Handling Cash

- Deploy crew to stations

- Guide and Manage employees

March 2015-January 2016

Kitchen Cook/prep cook/ steam cook/dish

Golden Corral Corporation

Olathe, Kansas, United States

• Sanitize all equipment and work stations

• Sanitizer water bucket's in Stations

• Following guidelines for safety and sanitation

• Wash fruits & vegetables with recommended solutions

• Proper use of vegetable cutter & Vegetable washer

• Label food products for safety and quality with date & time labels

• Check produce Inventory on Delivery

• Rotate produce food's freshness & Quality

• Setup Cold Bar check Temperature

• Setup Steam Bar check Temperature

• Follow the recipe

• Filter oil, skim, check levels of oil

• Baking, roasting, frying, sautee, grill and steam September 2013-January 2015

Call Center Agent

Integral Resources, Inc

Columbia, Missouri, United States

Obama's Campaign

Emily's list

Energy & Environmental Health

Major health care reform

Increase taxes for top Income earners

Tax cut for lower-income families

Reducing Troop levels in Iraq quickly as possible

Calling out to previous donors to renew their pledge Reaching out to the East coast, west coast area and ect Rewriting your own scripts and rebuttals

Gain trust through your clients new and preexisting customers Get a donation in one or two rebuttals

Get customer to donate right away, suggest customers to donate an extra $5 for Emily's list or other issues at hand

March 2012-November 2014

Porter/Detailer

ABBCO Service Corp./ Bass Pro shop

Columbia, Missouri, United States

- Mop, Clean & Sanitize Restrooms, Stock with supplies

- Sweep, Vacuum, wash Windows

- Dust Shelving & Displays

- Collect trash from all area's

- Clean offices, Conference room & Break room

- Setup's for Event's

- Buff & Wax floor's

- Sweep Sidewalks & Power wash sidewalks

August 2009-March 2012

Sous Chef/Line Cook

Houlihan's Restaurants Inc

Leawood, Kansas, United States

- From Host, Busser & dish

- Food runner to kitchen prep

- Pantry chef to fry cook / sautee cook and Expo line

- valet parking

- Greet guests

- Making Reservation's, Call-in orders

- Following seating Chart

- Bussing/setting tables

- Washing and sanitizing cook ware, utensils & equipment

- Fresh clean sanitation buckets in each work area

- Weight Meats before slicing & weight of discarded portions

- Proper use of Meat slicers

- Proper use of Weight Scale to portion

- Label (Time & Date) of Food products

- Setup pantry reach-in & work stations

- Following Homemade recipes step by step

- Unique detail in presentation desserts and pastry

- Garnish plates with detail

present quality of products & presentation skills

Kitchen Manager

Captain D's Seafood Restaurant - Shawnee Mission, KS March 2001 to July 2007

- Train employees on excellent customer service skills

- Hire and train FOH & BOH employees

- Build outstanding performance and reliability

-Strong Healthy Communication with Crew

-Outstanding Customer service & Complaint issues

- Ensure safety and sanitation at all times

- Handling cash, Drops, Deposit

- Proper Food Handling and Safety

- Check Cold and Heat Temperature of equipment

- Check all electrical equipment

- Inventory & Truck order

- Freezer pull for next day's work

- Weighing of products

- Following guidelines for safety

- Label time and date products

- Following guidelines for safety and sanitation

- Overseeing Daily Sanitation and cleaning for FOH & BOH EDUCATION

2001-2003

High school diploma

Shawnee Mission North High School

United States

High school diploma

Shawnee Mission North High School

May 2001 to April 2003

SKILLS

Food Safety Cook Dishes Forklift Order Picking/Packing Sanitation Best Practices Time Management Customer Support/Service Environmental Health Retail Sales Presentation/Verbal Skills Product Shipments Professional Engineer Electrical Components Average Costing Inventory Reports Staff Training People Management Computer Workstations Problem Solving Skills Product Safety Food Delivery Call Centers Income Tax Campaigns Scripting (Scripting Languages) Editing Funding Waste/Garbage/Recycle Collection Housekeeping/Cleaning Microsoft Windows Operating System Bussing Sales Presentation Food Presentation Seafood Department Restaurant Communication Skills English Language Warehousing

HONORS & AWARDS

Voted manager of the year by customer's feedback

recognized for outstanding performance by DM, other DM's and GM's Build outstanding performance and reliability

Outstanding Customer service & Complaint issues

In March of 2022 had a high-risk pregnancy. my child is now 1 and I'm ready to start working LANGUAGES

English - Intermediate

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States

Contact this candidate