TIFFANY S. BERG

***** ***** ******, ***

Studio City, CA 91602

714-***-**** cell ad3p8a@r.postjobfree.com e-mail

OBJECTIVE: To secure a position that will fully utilize my skills and further develop my creative and professional expertise.

EXPERIENCE

Performer, Host, Youth Supervisor. 2014 – present

Inland Valley Repertory Theatre (IVRT)

As an independent contractor / gig worker, I have been working with IVRT since the fall of 2014. I have been hired as an actor, performer and host for events held at the Candlelight Pavilion, Lewis Family Playhouse as well as private events and parties. I have also held the role of supervisor to several minor age performers.

Operation Manager 2022 - 2023

Blaker & Granet LLP : Los Angeles, Ca.

As the Operation Manager to a brand new firm, I was responsible for the daily operations of the office including scanning, saving and distributing government mail using Google drives to maintain a virtual record of all documents, ordering and maintenance of office supplies. Answering all incoming calls and returning messages from current and potential clients, I was responsible for maintaining a working Google document and forms to collect client intake information. I handled Accounts receivable and billable, weekly bank transfers as well as maintaining Quickbook records and invoicing our clients and vendors. Data entry using the Immigration software BlueDot to create and maintain working digital records of our clients biographic and case details and documents, drafting and sending Client Engagement Agreement and invoices. I would set calendar reminders and appointments for the two working partners, while scheduling and planning a monthly team lunch. Supporting the two Partners and one Paralegal on a daily basis was a major part of my role, creating FedEx labels, proofing, scanning and saving all government filings before sending them to the USCIS or Department of Homeland Security. I also wrote a monthly blog post for the firms website and LinkedIn regarding current immigration issue or updated information. Setting up and sending holiday gifts to our clients and vendors.

Assisted the Partners in the interviewing of Summer Interns as well as setting the training schedule and assisting in the training of the Intern regarding administrative and software that the firm uses.

Secretary/Administrative Assistant 2019 - 2022

Mitchell Silbergerg and Knupp LLP: Century City, Ca. As a Secretary / Administrative Assistant, I provided Administrative support to the Managing Immigration Partner directly. I was responsible for working with him on a daily basis maintaining his work calendar and emails via Microsoft Email and Calendar, correspondence with clients, the USCIS and vendors. Maintained daily data entry using InTapp software of the partners billable hours, kept a working record of the Partners California CLE attendance to conferences for legal ethics, competence issues and issues of elimination of bias as well as the furtherance of his Immigration legal knowledge of current issues. I was responsible for drafting and sending Client Engagement Agreements and Invoices to new individual clients and companies. As well as opening new client matters digitally, including saving biographic evidence and government documents received from the client regarding their immigration issues. I was responsible for organizing, maintaining and filing legal documents as well as scanning and saving a digital copy of the documents for records. I would also support our entry Immigration Legal Department consisting of The Department Chair and Managing Partner, 5 Attorneys and up to 10 Paralegals at our Century City office with Invoicing, data entry, opening and closing client files, proofing letters and documents sent to clients and the USCIS for filings, well as, 1 Partner, 1 Attorney and 3 Paralegals virtually in our New York office. I worked very closely with our firms billing department to assist in Accounts Receivable regarding our clients and vendors as well as training new Assistants who would join our Immigration department. Team Support Specialist 2012 - 2019

Fragomen, Del Rey, Bernsen and Loewy LLP : Irvine, Ca. As a Team Support Specialist, I provide Administrative support to a team of 14 Paralegals and 5 Attorneys. I am responsible for maintaining computer records, composing correspondence to clients, the USCIS, and the US Department of Labor. In addition, I create electronic and physical client files, accept electronic questionnaires through our proprietary software program, and download, save and upload supporting documentation for legal filings. I am responsible for a considerable amount of data entry, updating client information both in a database management system and in a web based proprietary program. In addition, I organize, maintain and file legal documents, as well as scanning filings for our records which are maintained electronically. I am responsible for organizing, sorting and distributing mail to the team. I prepare Labor Condition Applications and the corresponding Public Access Files for large corporate clients, as well as submitting necessary withdrawals and maintaining the log that tracks when the corresponding Public Access Files may be purged.

Receptionist 2012 to 2013

Fragomen, Del Rey, Bernsen and Loewy LLP : Irvine, Ca. Responsible for answering phones and greeting clients for an office with 50-65 employees. Created invoices and accepted payments for consultations. Ordered and maintained office supplies. Prepared correspondence with clients. Assisted with arranging office events. Organized, sorted and distributed mail. Assisted the Human Resources Manager with filing confidential documentation.

Dream Home Cast Member 2008 to 2011

Disneyland Resort, Anaheim

As a host in the Dream Home, I work along with our sponsors Microsoft and HP through scripted tours to ensure guests hear all the current and up to date info that our sponsors products have available, to make daily lives easier and more connected through the use of their technology. ASIMO Host 2005 to 2011

Disneyland Resort, Anaheim

Responsible for daily presentations that demonstrate the abilities of ASIMO, Honda’s Humanoid Robot. Also responsible for training any and all new hosts that will be working in the show venue, making sure that current information about the technology is being passed down to fellow co workers. Maintaining a professional working relationship with the Disney Company, the sponsor: Honda and production company: MBA, Inc. As well as being responsible for writing and updating all training information and guidelines. Innoventions Ring Cast Member 2002 to 2008

Disneyland Resort, Anaheim

As a Ring cast member, I was to focus my theatre talents to entertain and enlighten the guests through scripted shows, highlighting the sponsors various products and providing the best guest service possible. Also serving as a shift lead, my duties were to maintain the daily operations of the attraction and the cast members in it. This included filling all open shifts, daily communication with the area management team, and making sure the cast hours came under budget daily.

House Manager 1999 to 2002

Edwards Cinema, Huntington Beach

While at Edwards I maintained positive employee morale as a leader and was in charge of all aspects of staffing, including employee training and discipline. Part of my duties included being on the floor as a guest relations expert. I was responsible for motivating the staff toward higher sales, while providing the best movie experience for our guests in a clean and friendly environment. As the House Manager I was also in charge of weekly product inventory as well as ordering the supplies needed for the upcoming week of business. Co-Manager 2001 to 2002

Lane Bryant, Brea

In my position as a Co-Manager my responsibilities included, but were not limited to: Opening and closing manager of the store including all cash handling, staffing, nightly paperwork, and providing excellent customer relations. I was in charge of the store floor sets and visual window designs. Additionally, I was a team leader in accomplishing the stores weekly, monthly and quarterly quota’s in merchandise and cash flow goals. Assistant Manager 1997 to 1998

Victoria’s Secret, Laguna Hills

I was the stores top sales leader and placed in charge of our stores customer service, from compliments to concerns. I also was in charge of hiring and training sales associates to open and close the store daily. As a store Motivator I provided the employees with the product information, as well the best ways to sell the products with maximum efficiency, while creating long lasting customer service. As part of my duties I participated in weekly conference calls with our District Managers, weekly scheduling of the employees as well as budget balancing of employee hours, all aspects of cash handling including nightly deposits and monthly inventory. Cashier & Office Assistant 1992-1997

G.A. Osborne Pipe & Supply, Victorville

Responsible for customer service, cash handling and product stocking of the store front. In the office I was in charge of accounts receivable as well as updating the mailers for our clients, including addresses and account information.

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