Retail sales and Merchandiser
Resume:
Makeda Fairbank
Ocean City, MD *****
ad3p69@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Full-time Banquet Supervisor and Concessions Supervisor Sodexo live Hospitality for Ocean City Convention Center - Ocean City, MD April 2023 to November 2023
• Responsibilities:
• Customer service.
• Answered calls.
• Decorated.
• Organized storage areas.
• Setup bars with everything needed for a functional bar including setup and linens on tables.
• Bartended.
• Catered events.
• Organized banquets for massive services within and out of the Ocean City Convention Center.
• Opened and closed concessions stand.
• Supervised and directed different teams to operate business everyday.
• Worked in teams to setup and perform projects and events.
• Cleaned and operated Coca-Cola machines, coffee machines, popcorn machines, pretzel stands, Nacho Cheese machines, ovens, coolers, and freezers.
• Served food.
• Setup tables settings for the masses; formal table settings with linen, napkins, plates, cups, and all silverware, etc.
• Cleaned up everything after banquets and services.
• Polished and rolled silverware.
• Made sure everything ran smoothly with every event.
• Replenished throughout events.
• Cleaned floors and mopped.
• Answered and operated phones and walkie-talkies.
• Checked in inventory and put away.
• Worked overtime most days of the week, worked over 15hrs plus in one shift very often. Retail Merchandiser
Survey.com - Boston, MA
September 2018 to April 2023
• Responsibilities:
• Performed Audits with pictures.
• Performed Surveys.
• Took pictures then uploaded them to the Survey.con portal on the employees smartphone which confirmed completed projects and operations.
• Cleaned up after completed sections.
• Performed price changes.
• Setup displays.
• Performed Resets.
• Completed pack-outs and pack-ins.
• Traveled from location to location. Multiple locations a day. Lead Merchandiser
SAS Retail Merchandising - Orange, CA
September 2019 to September 2022
• Responsibilities:
• Traveled to assigned stores.
• Zoned assigned sections.
• Cleaned up after work was finished.
• Stocked and cycled out new and old magazines.
• Capable of lifting over 50lbs.
• Set up clip strips around multiple grocery stores.
• Filled new and old inventory.
• Processed completed assignments on the portal.
• Had access to a smartphone and Internet.
• Printed labels, reports, and directions as needed.
• Customer service is always number one.
• Answered phones.
• Did safety reports.
Field Merchandiser
Acosta, Inc. - Florida City, FL
September 2020 to October 2020
• Responsibilities:
• Setup floor sets.
• Read plan-o-grams.
• Communicated with Managers and Sales Associates about what was being accomplished.
• Worked with Managers to complete assignments.
• Once completed projects did a walkthrough with the manager on duty at that time.
• Cleaned up after working.
• Zoned assigned sections.
• Traveled within a 100-mile radius.
Part-time Merchandiser
Driveline Retail - Dallas, TX
October 2015 to December 2019
• Responsibilities:
• Traveled to different retail stores within a 50-mile radius.
• Fixed or reset the stores displays.
• Setup cut-ins and cut-outs.
• Made room for new merchandise or made less space for a product or products that had been discontinued.
• Setup everything to the companies plan-o-grams.
• Placed sale signage and display signs.
• Traveled to six stores each week.
• Appearing to one or two stores a day if not more.
• Performed new store setups.
• Followed plan-o-grams to the letter and took pictures of the completed projects.
• Processed reports and uploaded pictures to the portal on our phone which connected to Driveline's mainframe.
• Communicated with Store Managers about all projects accomplished that day and upcoming events.
• Performed Customer Service Support.
• Answered phone calls.
• Read and responded to emails hourly and daily.
• Teamwork was occasionally involved.
Seasonal Cholesterol Screener
Beebe Hospital - Lewes, DE
October 2013 to October 2015
410-***-**** Ext. 184
• Responsibilities:
• Processed patients through a cholesterol screening.
• Performed finger pricks for the cholesterol machine.
• Performed blood pressure checks.
• Took patients biometrics for Beebe's insurance coverage for all of the employees. Full-time Key Holder
Merrell Shoes - Rehoboth Beach, DE
September 2007 to April 2014
• Responsibilities:
• Performed outstanding Customer Service.
• Managed and kept responsibility for processing and packing out shipments and all stock requirements.
• Performed the opening and closing procedures.
• Held a set of keys for the store.
• Operated registers.
• Setup and dropped off deposits daily.
• Setup daily reports and paperwork.
• Setup sales floor moves.
• Processed stock.
• Cleaned and zoned.
• Answered phones.
• Completely knowledgeable on products and sundries.
• Complete inventory knowledge.
• Supervised sales team.
• Resolved problems with customers and employees.
• Completed returns.
• Computer skills knowledge.
• Outstanding business ethic.
• Trained new employees.
Full-time Assistant Store Manager
Saucony - Rehoboth Beach, DE
April 2004 to June 2007
(Closed)
• Responsibilities:
• Outstanding Customer Service.
• Performed opening and closing operations.
• Collected and filed paperwork.
• Operated Registers.
• Performed Returns.
• Cleaned and zoned store.
• Processed Stock and shipments.
• Fluent knowledge of inventory.
• Fluent knowledge of company and products.
• Managed and supervised associates.
• Setup visual design of entire store.
• Answered phones.
• Processed online orders.
• Shipped out products.
Part-time Floor Supervisor
Rue 21 - Lewes, DE
April 2003 to February 2004
• Responsibilities:
• Outstanding Customer Service.
• Floor supervising.
• Operated registers.
• Zoned store.
• Cleaned fitting rooms.
• Processed and pack-out stock.
• Answered phones.
• Opened and closed store.
• Cleaned up throughout shift.
• Great product knowledge.
• Worked on marketing for the store.
• Preformed a lot of the setup for the visual designs of the store.
• Helped with lost prevention.
Education
3 years in Human Services
Delaware Technical Community College - Georgetown, DE September 2000 to April 2004
Skills
• Microsoft Office (10+ years)
• DOS (10+ years)
• Vista (10+ years)
• Open Office (5 years)
• Retail (10+ years) (10+ years)
• Retail Management (10+ years)
• Sales (10+ years)
• Sales Management (10+ years)
• Customer Service (10+ years) (10+ years)
• Visual Merchandising (9 years)
• Powerpoint (10+ years)
• Excel (10+ years)
• Management (10+ years)
• Planogram
• Gardening
• Planting (10+ years)
• Pruning
• Tax Experience
• Visual Design
• Store Management Experience
• Payroll (5 years)
• Microsoft Excel
• Data entry
• Office experience
• User Experience (UX)
• Planograms
• Merchandising (10+ years)
• Adobe Illustrator
• Adobe Photoshop
• Product demos
• Sales (10+ years)
• Supervising experience (10+ years)
• Store management
• Marketing
• Retail sales (10+ years)
• Sales management
• Payroll
• Analysis skills
• Restaurant experience (2 years)
• Tax experience
• Merchandising
• Planograms (10+ years)
• Adobe Photoshop
• Research
• Banquet Experience (1 year)
• Branding
• Photography
• User Interface (UI)
• Pricing
• Upselling (10+ years)
• Event Planning (1 year)
• Sketch
• Negotiation
• Property management
• CMMS
• Management
• Customer service
• Property maintenance
• OneSite
• Communication skills
• Guest services
• Accounting
• QuickBooks
• Recruiting
• Social media management
• Documentation review
• Fashion retail
• Product demos
• Hospital experience
• Bartending
• Visual design
• Vital signs
• UI
• Microsoft Publisher
• Adobe Illustrator
• Mentoring
• Outdoor work
• Organizational skills
• Computer skills
• Leadership
• Team management
• Hospitality
Awards
Who's Who Among American High School Students
May 1996
Certifications and Licenses
Driver's License
August 2019 to February 2026
Class D
Bartender License
February 2022 to February 2026
Also took a bartenders class at Del-Tech in Georgetown in 2004 got a certificate for the class.
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