ASHLEY N. JONES

Memphis, TN ***** § 901-***-**** § ad3p5i@r.postjobfree.com

Summary:

Versatile, reliable, and efficient in managing teams and supporting doctors in high paced work environments. Diversified skills include leadership experience, client/patient relations, team building, project management, and administrative support. Skills and qualifications include:

Leadership experience

Dedicated team player

Proficient communicator; concise and clear both in verbal and written form

Clinical and administrative knowledge

Blood draws injections and dressings

Self-directed

Export in Catheterizations

Vital Signs including Blood Pressure Monitoring

Electrocardiogram (EKG) export

Vital Signs including Blood Pressure Monitoring

Knowledgeable and effective working within cultural and socially diverse environments

Well organized, efficient, and a quick learner

Committed to high driver quality service

Strong time management skills

Committed to Health Insurance Portability and Accountability Act (HIPAA)

Job site safety leadership experience.

Professional Experience:

Lead medical assistant - Le bonheur – Memphis, TN Jul 2023 – Present

Lead a team of medical assistants to partner with nurses to support physicians, nurse practitioners, physician assistants and other health professionals, usually in a clinic setting.

Dedicated to ensuring driver patient care.

Ensure all patient's history and personal information is recorded accurately.

Schedule appointments and answer patient calls timely.

Measuring vital signs and recording information on patients' charts.

Assist with examination and treatment of patients.

Accurately update medical records and drawing blood.

Ensure all patient files are stored appropriately.

Assist with clinic housekeep and safe environment.

Ensure medical histories are recorded accurately.

Patient Care Assistant - Baptist Memorial Hospital Desoto, Southaven, MS may 2017 – Jul 2023

Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.

Took patients’ vital signs and recording temperature and pulse rate in a chart.

Assisted with the collection of lab specimens.

Transported patients to and from operating rooms, laboratories, and examining rooms.

Helped with bathing and grooming tasks.

Assisted patients who need help walking or standing.

Ensured patients were treated with exceptional care.

Childcare Attendant – Shelby county SCHOOLS – Memphis, TN Aug 2016 – May 2017

Created and implemented activities and lesson plans that simultaneously engaged and educated children.

Engaged with children individually to meet their emotional and physical needs.

Maintained daily records of children's individual activities, behaviors, meals, and naps.

Provided parents detailed daily reports that outlined their child's day.

Repaired office equipment and children's play area toys.

CUSTOMER SERVICE REPRESENTATIVE - MARKET SOURCE – Memphis, TN SEPT 2015 – AUG 2016

Responsible with interacting with customers to handle complaints, process orders, and provide organizational information.

Greeted customers in a timely fashion, while quickly determining their needs.

Coordinated between billing department and customers to resolve problems.

Responded to customer questions about product availability and shipment times.

Documented all customer inquiries and comments thoroughly and quickly.

Maintained physical and computer-based filing systems.

Created reports, correspondence and spreadsheets with Microsoft Office programs.

Front Desk/Health Assistant – ymca - MEMPHIS, TN may 2008 – AUG 2015

Provided health education and promotion activities to patients and participants.

Educated patients and families about living a healthy lifestyle, preparation of healthy meals, independent living and adaptation to disability or illness.

Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).

Interviewed patients to obtain medical information, weight and height measurements and vital signs.

Performed basic physical assessments.

Education and Training

Associates in Health Education: Southwest Community College, Memphis TN 2008

Certified Medical Assistant: Health-Tech Institute of Memphis, TN: July 2017

Relevant Coursework: Medical Terminology, Current Procedural Terminology, Medical Records Management, Vital Signs & Measurement, Phlebotomy: Venipuncture and Capillary Puncture International Classification of Diseases, Clinical Modification.

Certifications:

Certified Clinical Medical Assistant (CCMA): National Health Career Association

Certified Revenue Cycle Specialist-Professional (CRCS-P): American Association of Healthcare Administrative Management

Basic Life Support: American Heart Association

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