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Customer Service Anesthesia Technician

Location:
Vero Beach, FL, 32969
Posted:
February 18, 2024

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Resume:

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the medical industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships.

Experience

LRS Healthcare Certified Travel Anesthesia Technician Coordinator

Northeastern Georgia Medical Center, Gainesville, GA August 2022 – Present

Responsible for coordinating the job activities of the Anesthesia Technicians in the surgical department in accordance with standard policies and procedures. Assists in orientation and training of new employees to the role of the anesthesia technician.

Maintained smooth transition between cases; prepares the operating room for each procedure; reads surgery schedule and determines equipment needed; sets up all necessary equipment including: breathing circuits, masks, laryngoscope blades, ET tubes, precordial stethoscope, nerve stimulator, temperature monitor, blood pressure monitor, and ultrasound if needed.

Monitors, troubleshoots, cleans and performs essential maintenance and safety checks and calibrates anesthesia machines to ensure safety and working condition; arranges for outside repair and maintenance.

LRS Healthcare Certified Travel Anesthesia Technician

Inova, Falls Church, VA August 2020 – August 2022

Northeastern Georgia Medical Center Gainesville, GA October 2019 – July 2020

Demonstrated self-direction above and beyond daily assignments and actively offers assistance to colleagues both within main ORs, cardiac ORs and various other patient care units.

Maintained smooth transition between cases; prepares the operating room for each procedure; reads surgery schedule and determines equipment needed; sets up all necessary equipment including: breathing circuits, masks, laryngoscope blades, ET tubes, precordial stethoscope, nerve stimulator, temperature monitor, blood pressure monitor, and ultra sound if needed.

Monitors, troubleshoots, cleans and performs basic maintenance and safety checks and calibrates anesthesia machines to ensure safety and working condition; arranges for outside repair and maintenance.

Certified Anesthesia Technician

Rockledge Regional Medical Center Rockledge, FL September 2012 – October 2019

Maintained efficient and effective turnover of operating rooms between procedures by cleaning anesthesia equipment or area in accordance with established policies and procedures.

Providing a wide variety of technical, clinical and supportive services that assist the Anesthesia Care Providers in the performance of anesthetic procedures for patients ranging from infancy to geriatrics.

Utilized detailed anesthesia preference cards to assist with set up of IV lines pertinent to surgical procedures (not to include drawing up, mixing and or administration of medications). Displaying the ability to utilize organization, prioritization and economy of time and equipment/supplies.

Senior Customer Service Representative

Enterprise Melbourne, FL December 2010 – September 2012

Provided general administrative support to Truck Account Specialists, which included preparation/distribution of account packets/presentations, agreements, and reported to Business Rental customers.

Provided a high level of customer service by assisting customers and assessing their rental needs in person and over the phone.

Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed

Events Coordinator

Wyndham Vacation Resorts Orlando, FL July 2008 – December 2010

Responsible for administrative duties that included, but are not limited to, coordination and distribution of various logistical reports, creating daily room signs, managing supply inventory and ordering when necessary.

Administered resort and ground transportation contract processes that included obtaining availability, rates, monitoring cut-off dates and assisting with rooming lists.

Proactively supports the department, and Senior Event Coordinators, by answering phones, checking shared email box, handling inquiries for space and checking availability in the Event Management System.

Education

BLS American Heart Association Current

Certified Anesthesia Technician 2012 - Present

ASATT Member Current

Skills

Leadership skills

Administration skills

Adaptability

Teamwork skills

Conflict resolution



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