Program Manager Human Resources

Alexander William Bower

Military Service: U.S. Army, Captain Service Connected

***** ********* **. **********@*****.***

Sturgis, SD 57785 815-***-****

Current Series/Grade/Step Series 0671-GS 12 Step 8

Highlights and Qualifications:

Senior Program Manager preparing contract documents working 20 years’ Hospital Operations Experience (inpatient & outpatient)

Certified Health Care Planner

Interim Chief of Police

Interim Chief of Logistics

Interim Co-Chief of Human Resources

10+ years coordinating Business Services to meet needs of customers.

15+ years of business development and activation experience

6 years’ experience working friendly and hostile business takeovers.

25+ years’ experience managing and supervising personnel.

30 years’ knowledge as a team player and facilitator

Ability to adapt, change and implement thru system redesign quickly.

Extensive experience in Surveillance and Monitoring of all aspects of environmental management.

Ability to allocate resources or re-allocate resources based on mission requirements.

Effective communicator with extensive experience

15+ years of briefing superiors and well as subordinates

Ability to secure information and coordinate a document destruction program.

Successful hiring of 67 staff from December 2023 thru present

7+ years’ experience in sales creating plans and successful implementation of sales.

EDUCATION

Masters Business Administration/Master of Science

Business, Public Administration & Professional Accountancy

Long Island University, 1989

Bachelor of Arts

Major Psychology

Benedictine University, 1984

Post Graduate Work

Hydroponics/Coursed toward PHD

University of Ohio, 1996-1999

EXPERIENCE

Department of Veteran Affairs Fort Meade, SD 57741

EMS Senior Program Manager April 2020 to Present

VA Black Hills Health Care System, Ft. Meade SD Series 0671-GS-12, 40 hours/week

Coordinate successful implementation of budgets.

Successful coordination contracts during the COVID Pandemic.

Managing an ever-changing business environment

Successfully working thru staffing shortages

Create electronic system for Staff to have the ability to request Interior Design Services.

Successful operation of an industrial laundry plant

Management of Laundry Plant, Interior Design and Janitorial Services for one million square feet

Executive Assistant to the Associate Director April 2015 to April 2020

VA Black Hills Health Care System, Ft. Meade SD Series 0671-GS-12/5, 40 hours/week

Interim Associate Director responsible for all Service Support Divisions: Facilities, Finance, HAS, HR, Privacy, Contract Officers and Logistics.

10+ years’ experience Strategic Development Activation of businesses

10+ years’ experience associate with OIG, CARF and TJC

Collaborate with the service support chiefs to resolve customer concerns with successful resolution of issues.

Facilitator of Administrative Executive Council.

7+ years of experience at “Reducing Footprint”.

Close coordinator with Local Union Officials strengthening the relationship between management and unions.

Interim Assistant Chief of HR for 6 months.

Interim Chief of Police 9 months.

Interim Privacy/FOIA Officer for 7 months.

Manage capital planning activities with Facilities Management through the Strategic Capital Investment Planning (SCIP) process, for an integrated system of 2 VA Medical Centers, 11 VA Clinics and Homeless Drop-In Centers.

8+ years’ experience in the reconfiguration and business startup operations

Provide authoritative analysis for leadership regarding regulations and policies, transformation of raw data into useful information to best support management decision-making and systems redesign efforts.

Work in partnership with VA Black Hills, VISN and VACO leadership and program officers to close three VA Clinics with rapidly declining workload while transitioning workload to meet customer needs.

Collaborated Disaster Emergency Medical Personnel Systems mission activation to respond to a critical provider shortage.

Coordinated and submitted for the Practice Green Health Award 2017 with VA Black Hills Green Environmental Management Systems (GEMS) Coordinator for 2 VAMCs, 2 CBOCs and 8 OOSs.

Supervisor experience for Voluntary Services at Fort Meade VAMC and Hot Springs VAMC.

Coordinate closely utilizing LEAN developing Flow Charts and SOPs for the issuance of wireless devices, smart phones, flip phones, air cards, hot spot and laptops.

Expansion of Rapid City CBOC and A/E planning for PACT Space Construction.

Lead program manager for reconfiguration of VA Black Hills that includes activation Rapid City CBOC, MSOC, relocation of a 100 patient MH RRTP program from Hot Springs to Rapid City and a change in services in Hot Springs which includes relocation of staff.

Developed and authored the creation of job descriptions for Chief of Business Office, Chief of Police, AO’s and Volunteer positions.

I have worked with Organizational Improvement Inter-Qual criteria for adherence with inpatient stays and with outpatient CPT coding to ensure we bill appropriately and maximize the dollars owed for medical services.

Inspection and follow up of EOC

Acting Chief of Logistics August 14, 2018, to October 13, 2018

VA Black Hills Health Care System, Ft. Meade SD Series 0671-GS-13, 40 hours/week

Collaborate with logistics supervisor, purchase agents and equipment technicians to begin fiscal year end close out.

Complete reconciliation of equipment funds to ensure expenditures are complete for VA Black Hills Health Care System.

Coordinate with Chief Finance Officer and Budget Officer to ensure funds not expended on equipment and contracts through logistics are identified and returned.

Department of Veteran Affairs Mountain Home, TN

October 2013 to March 2015

Administrative Officer for Primary Care Service Series 0341-GS-12/1, 40 hours/week

Personnel Management to include modification and reorganization Clinics and CBOCs.

Identify key positions and interface with recruitment and Human Resource Department

Key Staff Member for Joint Commission Accreditation for Primary Care.

Budget Management to include preparing annual budget, ensure facilities conditions meet contractual requirements.

Maintain and direct a system of internal controls which assures sound fiscal management.

Provide administrative coordination and development of policy and procedures.

Knowledge and implementation of emergency management and cascade activations.

Department of Veteran Affairs 1500 E. Woodrow Wilson, Jackson, MS

January 2012 to September 2013

Administrative Officer for Primary Care Service Series 0341-GS-12/3—40 hours/week

Supervisor of PC Business Manager, PCMM Facility Coordinator, Office Assistant and Scheduling Coordinator with close coordination with Call Center, PC Nursing Manager and QM.

Supervisor of Primary Care Medical Support Assistants

Personnel Management to include modification and reorganization Jackson Clinics and CBOCs

Identify key positions and interface with recruitment and Human Resource Department

Authority for time and leave

Maintain and direct a system of internal controls which assures sound fiscal management.

Quality Improvement to include lead for OIG inspections, Joint Commission inspections, Soars inspections, ITOC and RME inspections, Special Counsel and VISN inspections.

Key program manager responsible for the Activation of Women’s Health Clinic.

Department of Veteran Affairs 203 Hoohana, Kahului, Hi 96732

August 2009 to December 2011

Pacific Islands Health Care CBOCs Administrative Officer Series 0341-GS-11/1 40 hrs. /week

Responsible for coordination and delivery of office and medical supplies for VA Pacific Island (VAPIHCS) CBOCs: Kauai, Maui, Kona, Hilo, Molokai, Gaum, Tinian, Rota & American Samoa.

VAPIHCS responsibilities included 2.5 year of supply chain management for the CBOCs.

Responsible for planning and execution of logistical supply chain management encompassing CBOCs over a 2000 miles’ radius with time zones 20-hour difference in business hours.

Responsible for coordination of equipment and supplies for the activation of the Guam and Kauai CBOCs; including furniture, medical equipment, exam tables and required supplies.

Served on the interdisciplinary team as a subject matter expert for the activation of the Gaum, American Samoa and Kauai CBOCs to include hiring of medical and non-medical staff.

Interim CBOC Coordinator for 12 months.

Identify key positions and interface with recruitment and Human Resource Department

authority for time and leave for the CBOCs.

Ottawa Regional Hospital 1100 East Norris Drive, Ottawa, IL 61350

November 2005 to July 2009

Director of Internal Audit, Corporate Compliance & Privacy 50 hours/week

Responsible for the development of, implementation of, and operation of the corporate compliance program, reporting directly to the President/CEO and Board of Governors.

Chair corporate compliance and privacy/security committees.

Establishes employee reporting channels, including the operation of corporate compliance hotline.

Track, investigate and resolve patient information privacy and HIPAA issues, along with patient complaints.

Participation to include the False Claims Act, Anti-Kickback violations and Stark compliance.

Review physician contracts to ensure compliance with Stark Law and potential conflicts of interest.

Perform payroll audits, department structural and organizational audits, as well as audits to ensure the accuracy of medical coding for both hospital and physician practices.

Conduct ongoing training to include compliance, privacy, EMTALA, HIPAA and e-security.

Work closely with hospital medical staff as well as physician practices.

Backup controller

Gateway Foundation, Inc. 55 E Jackson Blvd, Chicago, IL 60604

January 2000 to October 2005

Senior Accountant 40 hours/week

Closely coordinate all aspects of finance with the CFO and Controller.

Key accountant in the merger/acquisition of Community Counseling Center of the Fox Valley.

Maintain Municipal Bond Accounts and Capital Improvement Funds.

Work closely with Senior Management to ensure integration of Financial Reporting.

Coordinate and ensure completion of external annual audits.

Report on projects to DHS, 708 Boards, State and Federal Government.

Senior Accountant/Acting Chief Financial Officer.

Manage a successful merger with Gateway Foundation, Inc.

Prepare and brief monthly board financial package.

Manager of Accounting, Information Systems and Medical Records 40 hours/week

Report Capacity Management (CAPMAN) to OASA.

Lead in the conversion of our business operations and business accounting programs converting all separate programs into one program to consolidate our reporting system to DHS Mental Health and OASA and other agency Founders.

Organize and Perform Training for Support Staff as well as Therapist, Doctors, and Counselors.

Increase Medicaid Billing from 85K to 176K within a year.

Health Gro’, Inc. 102 Fosse Rd. Ottawa, IL 61350

January 1996 to December 1999

President and Founder 60 hours/week

Developed and implemented supply chain management for hydroponic farm that produced 40.

tons of tomatoes per year and 10 tons of strawberries per year.

Responsible for the planning and execution of the production, grading, sorting, packaging and

the delivery of perishable fruit to market.

Developed specific metrics for the delivery and life of perishable fruit going to market; metrics are.

with the successful delivery of product that is ripe for sale and not spoiled.

Logistics included, but not limited to, fruit perishable lifecycle, amounts of pallets and packaging

required to be on hand each week for deliveries, distance of deliveries, controlled climate needed

to ensure fresh product at point of delivery, equipment required to load and unload and

analysis of labor required to deliver product to market.

Acquisition of labor, equipment and packing supplies on hand for weekly production required

close analysis and monitoring to ensure product went to market at the lowest cost possible to

be competitive with competitors.

Assist subordinates and supervisors in identifying and resolving issues.

Maintained Hydroponic farm production.

Managed and developed sales of product sold to retail grocery stores and restaurants.

Prepare a balance sheet, profit and loss statement and other reports to summarize current and

projected company financial positions.

Vast experience with Small Business Administration for startup operations of a company

Develop new product lines to include hydroponics tomatoes, strawberries, and bell peppers.

Create and present briefings on hydroponics produce to retail grocers to include our products on

the grocer’s shelves resulting in the sale of over 40 tons of produce per year.

Ottawa Soft Water 110 East Stevenson Road, Ottawa, IL 61350

September 1991 to December 1995

Owner and General Manager 60 hours/week

Plan and implement conversion of a part time business into full time business.

Develop and implement supply chain management for water treatment business.

Monitor and analyze equipment and supplies on hand to ensure turnover of equipment remained

at no more than 30 days’ materials, equipment and supplies on hand to conduct business.

Direct, install, operate and maintain all types of water conditioning equipment residentially as well as commercially.

Execute daily operations of service, repair work and the installation new equipment.

Apply all aspects of water treatment problems and solutions.

Create a Successful business operation and a successful sale of the business.

Wilcoxson and Associates, CPA, LTD 206 Marquette St, LaSalle, IL 61301

July 1990 to August 1991

Staff Accountant 40 hours/week

Applied principles of accounting for successful financial reporting.

Compile and analyzed financial information to prepare entries to general ledger accounts and document business transactions.

Analyzed financial information detailing assets, liabilities and capital.

Prepared balance sheet, profit and loss statement and other reports to summarize current and

projected company financial position.

Assisted in grain elevator and coop audits to include planning and execution of grain elevator and school audits.

United States Army West Point, NY

Active Duty – February 1985 to June 1990

United States Army Honorable Discharge, 1985 & 1999

Captain, Deputy Finance & Accounting Officer---60 hours/week West Point, NY

Supervise the operation of the payroll and commercial contract departments

Conducted internal procedures analyses with recommendations to resolve issues

Supervise over 145 personnel in finance and accounting operations

Managed special projects to increase the overall efficiency of the office

Counsel and evaluate over 50 civilian employees

1st Lieutenant, Operations and Plans Officer, Military Police---60 hours/week West Point, NY

Instrumental in VIP visits of Presidents Bush and Reagan, as well as Vice President Quail through successful coordination with the Secret Service, Federal Bureau of Investigations, local and state police

Conduct professional briefings daily with the Provost Marshall and General Palmer daily and before all major events to include color guard burial detail, WestPoint key events and VIP visits and the security necessary for them

Responsible for successful operations of crowd control, and traffic operations during major events such as Army Football and Cadet Graduation involving as many as 80,000 people at one time

Prepare work schedule and assign duties to ensure efficient operation of department

Advise the Provost Marshall on daily and weekly commitment of military police officers and their assignments

Managed Barracks for 4 years applying knowledge of sanitation and the application of disinfection and sterilization to ensure safety, health and welfare of soldiers.

Operated Food Service Mess Hall for 3 years practicing working

knowledge of the basic principles of chemistry, biology, and bacteriology

for environmental sanitation, infection control, and to the choice and use of

antimicrobial agents in the disinfection, sanitization, and/or sterilization of

surfaces and equipment.

Manage a staff of 180 military police officers to include K-9

2nd Lieutenant, Platoon Leader, Military Police---60 hours/week West Point, NY

Direct personnel in preparing weapons and equipment for movement and combat operations

Key officer in formulating plans for deployment of unit, directing and leading infantry unit

Directed personnel in the distribution of ammunition, food and other supplies

Assisted subordinates and supervisors in identifying and resolving issues

Executed daily operations of Military Police duties to include command of daily police operations of over 30 on duty police officers

Demonstrated skillful communication and negotiation

Training and certification:

VA Strategic Capital Asset Planning (SCIP) Fort Meade, SD

Certificate of Training 2017-2019

VA Health Systems Management Application (HSMA) Fort Meade, SD

Certificate of Training 2017-2019

VA National Planner Training Fort Meade, SD

Strategic Planner 2019

Yellow Belt Training Jackson, MS

Certificate of Training 2013

Contract Officer Representative Honolulu, Hi

COR II 2009-20Pressent

HCPro Chicago, IL

Professional Medical Physician Coding School 2008

Health Care Compliance Association Chicago, IL

Health Care Compliance 2007

HCPro Chicago IL

Professional Hospital Version Medical Coding School 2006

Finance Officer Advance Course Fort Benjamin Harrison, Indiana

Finance and Accounting Officer 1990

Military Police Officer Basic Course Fort McClellan, Alabama

Military Police Officer 1985

Embry-Riddle Aeronautical University Daytona Beach, Florida

Aeronautical Study/Pilot 1982

Certified HealthCare Compliance

CHC Certification 2006-2010

Proficient Software: Microsoft Pro Office Suite, Meditech, PTCT, QuickBooks, Healthcare Insights, Mas 90, ROCS, DARTS, CapMan, Kronos, Internet Explorer, DHCP/VISTA, CPRS, SharePoint, WebHR, PCMM, DSS, SCIP, HCPM & VSSC

Series 7 Certification 1996

Professional Membership/Awards:

Department of VA Special Contribution Award, VA Black Hills: 2017

Department of VA Special Contribution Award, Jackson VAMC: 2013

Department of VA Special Contribution Award, VAPIHCS: 2011

Nominated for Commissioner of the City of Ottawa, Illinois: 2009

United States Army Commendation Medal: 1989

American Legion Member, Post 33, Ottawa, Illinois: current

Corporate Member of Ottawa Regional Hospital: current

References: Upon request

Supervisor: John Henderson, Associate Director, VA Black Hills Healthcare System, SD

****.**********@**.***

605-***-**** extension 2928 or extension

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