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TN

ACCOMPLISHMENTS

• Increased Company profits

by 10% through the

introduction of new products

and marketing strategies to

the Company.

• Supervised team of 15 staff

members.

• Documented and

resolved work production

and customer issues which

led to satisfactory results

SKILLS

Excellent Oral and Witten

Communication

Multi-Tasking

Leadership

Self-Motivation

Team work

Operation management

Strategic Planning

Process Improvement

Inventory Management

Supply chain Management

Sales Support

Customer Service

Problem Solving

Technical Expertise

TOCHI NKWUZOR

JOE BEST CRESCENT, AJAO ESTATE, LAGOS STATE,

ADO ROAD ADO, AJAH, LAGOS STATE,

ad3p2v@r.postjobfree.com,

ad3p2v@r.postjobfree.com 080********, 081********

EXPERIENCE

OPERATIONS MANAGER. K.E MARKANTILE INVESTMENT LTD. SEPT 2022

Led and Manage day to day operations, ensuring smooth and efficient functioning of the company.

Developed and Implemented strategies to improve operational efficiency, reduce costs, and increase productivity.

Collaborated with suppliers to ensure timely delivery of generators and heavy duty equipment and maintained optimal stock levels.

Implemented quality control measures to ensure products met customers’ expectations and complied with my company standard.

Maintained a team of employees, providing guidance, support and training to optimize performance.

Worked closely with sales team, providing technical expertise and support to drive sales of generator and generator parts and machinery.

Built and maintained strong relationship with customers, suppliers and stakeholders.

Monitored market trends, activities and customers’ needs to identify business opportunities.

Implemented customer – centric initiatives to enhance customer satisfaction and loyalty.

FINANCIAL SALES EXECUTIVE • PRUDENTIAL ZENITH LIFE INSURANCE • OCT 2021- JULY 2022

• Sold a variety of life insurance products to businesses and individuals achieving a steady success rate.

• Answer any questions or concerns policyholders have with their insurance claims.

• Ensure the customer has a clear understanding on the various insurance policies especially on Benefits and drawbacks

• Customize insurance programs and policies to suit individual customers, often covering a variety of risks.

• Set reminders of premium and notify customers of any rate changes.

• Monitored insurance claims they were set equitably for both client and insurer

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JUNIOR HSE OFFICER/PRODUCTION SUPERVISOR MR BIGGS (UAC)• JAN 2017 – MARCH 2020

• Developed recommendations to reduce hazards by improving gear, behaviours and procedures.

• Eliminated dangerous behaviours potentially impacting workers safety in food production settings through careful analysis and process optimization.

• Marketed for Mr Biggs UAC Restaurants for 2yrs.

• Trained and mentored new hires regarding company policies and procedures for standardized operations.

TN TOCHI NKWUZOR

PROFESSION OR INDUSTRY 080********, 081********

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• Evaluated workplace conformance with standards and regulations, implementing immediate strategies to resolve deficiencies.

• Mentored compliance with Health, safety and fire regulations, regarding food preparation, serving and overseeing equipment maintenance, and design to improve service delivery

• Resolve conflicts and negotiated mutually benefited agreements between parties.

• Manage quality assurance program, including on-site evaluations internal audits and overall standard operations.

• Monitored stock and document supply count to ensure product replenishment are ordered in a timely manner

• Kept and remitted accounts of all monetary transactions made to my line manager.

WASTE MANAGEMENT CONSULTANT (NYSC) • BELLANNE GLOBAL RESOURCES ABUJA• NOV 2015 – OCT 2016

• Assisted in running and inspecting waste disposal sites and Waste disposal facilities.

• Assisted in writing and sending proposals.

• Maintained very good attendance record consistently arriving to work on time.

HUMAN AFFAIRS AND WORKS DEPARTMENT (INDUSTRIAL TRAINING) • ISOPADEC• JUNE 2011 – NOV 2011

• Assisted in supervision of construction sites,

• Quick resolution of customer issue

TN TOCHI NKWUZOR

PROFESSION OR INDUSTRY 080********, 081********

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3

EDUCATION

BTECH• 2014• FEDERAL UNIVERSITY OF TECHNOLOGY OWEERI Environmental Technology

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