RASHMI RANJAN
EDUCATION
SBIHM SCHOOL OF HOTEL MANAGEMENT
2023
Master of Science in Hospitality Management
MDDM College / BRABU
2021
Bachlor in Arts
65.75%
MDDM College / BSEB
2017
10+2
EXPERIENCE
The Retreat Hotel and Convention Centre
March 2023 - September 2023
6 month trainee
Completed a 6 month training program in a 5 star hotel in the hospitality industry, gaining experience in all aspects of hotel operations.
Le Meridien ( Hyderabad )
November 2023 - Ongoing
Team Leader ( customer service ) Food and Beverage Solve problems and denonstrate strong verbal
communication and customer service abilities.
Work well with other staff members, collaborating to provide a good experience for customers.
PROJECTS
Industrial Visit
The Leela Palace, Goa
Park Regis, Goa
Paul John (visitor centre), Goa
@
O
,
CONTACT
ad3p2l@r.postjobfree.com
Tiwari Tola near Durga Mandir
Mithanpura Muzaffarpur Bihar
Pincode - 842002
SKILLS
Customer service
Time Management
Knowledge of Computer
Communicating clearly and
professionally
Knowledge of Hospitality
operations including Food and
Beverage Services and Front
desk and Housekeeping
OBJECTIVE
Customer Service, Supervising Maintenance and
Overseeing Food and Beverage. Developed and
Maintained Relationship with hotel guests to ensure high standards of customer satisfaction.