JENNIFER GRABOW
**** ******* *****, *******, ** *6377 320-***-**** ad3p28@r.postjobfree.com
OBJECTIVE
Looking for a rewarding career with growth opportunity.
SKILLS & ABILITIES
Punctual, strong customer service, personal banking in a call center setting, handles pressure efficiently and responsibly, good communicator, strong attention to detail, multitasker. Proficient in Epic, Nextech and Microsoft Word. Some experience with Excel.
EXPERIENCE
July 2005-Current
Patient Experience Coordinator, Midsota Plastic Surgery CentraCare
Surgery scheduling, monitoring for prior authorization and obtaining supporting documentation, creating price estimates, sales of cosmetic products, managing physician schedules, extensive written, oral and face to face customer service. Proficient in Epic, Nextech and Microsoft Word.
March 2015-August 2020
Personal Banker, Capital One
Personal banker in a call center setting providing support for account servicing and troubleshooting of personal banking products to include opening of accounts, transaction assistance and fraud notifications.
August 2000-July 2005
Select Transcription and Transcend inc. Multi-specialty medical transcription and proofing.
1992-2000
Medical Secretary, St. Cloud Orthopedics
EDUCATION
August 1990-March 1991
Associates Degree in Medical Administration, Lakeland Medical Dental Academy