Catrina Sifuentes

Lubbock, TX

806-***-****

ad3p1w@r.postjobfree.com

Summary of Experience

A Patient Care Assistant with five years of experience, specializing in patient-centered care and

continuous improvement. A proven track record of communicating effectively with patients to

reduce anxiety during procedures and ensure client satisfaction. Seeking opportunity to utilize

knowledge to impact the success of a patient care-oriented organization.

Key Skills

Patient-Centered Care Talent Management Medical Terminology

Patient Education Training & Development Administrative Support

Dental Care & Oral Hygiene Staff Recruitment Office Management

Quality Assurance & Controls Record Keeping Bookkeeping

HIPPA Trained Infectious Control Eaglesoft

Professional Experience

Phlebotomist

BPL Plasma - Lubbock, TX. July 2022 — Feb. 2023

¢ Obtained blood samples for medical testing and transfusion through venipuncture or

capillary puncture.

¢ Followed infection-control and safety procedures in carrying out daily phlebotomy

functions.

¢ Prepared blood-collecting equipment, draw blood, and safely store and transport samples.

¢ Built trust and minimize patient discomfort during phlebotomy procedures while efficiently

collecting blood specimens.

¢ Worked collaboratively with patients, healthcare providers and patient support departments

to ensure a high quality of service.

Personnel Manager

Ecological Value - Lubbock, TX Oct. 2021 — July 2022

¢ Maximized team knowledge and productivity by effectively training, monitoring, and

directing employees in the application of best practices and regulatory protocols.

e Maintained optimal staffing levels by tracking vacancies and initiating recruitment and

interview processes to identify qualified candidates.

Contact this candidate