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Customer Service Assistant Manager

Location:
Detroit, MI
Posted:
February 18, 2024

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Resume:

Laroylyn Thaxton

Assistant Manager - Ashley Stewart Retail Store

Detroit, MI 48221

ad3p1v@r.postjobfree.com

+1-313-***-****

Ability to work independently as a Customer Service/Office Support Specialists and collaborate apart of a dynamic interdisciplinary team, customer service skills, multi- task oriented, pays close attention to detail with high levels of accuracy, time management and multiple project skills with a great work ethic.

Authorized to work in the US for any employer

Work Experience

Office Assistant

Robert Half International - Romulus, MI

October 2021 to Present

Assisting the Property Manager running operations of the Senior Community Romulus Tower Leasing Office. Answering phones, assisting residents questions or concerns regarding their apartment. Assistant Manager Retail

Ashley Stewart - Redford, MI

September 2021 to Present

I am currently an Assistant Manager for Ashley Stewart. My responsibilities is opening and closing of the store and assisting the Store Manager in operation of a Urban Retail Store. Body Shop Clerk/Office Assistant

Golling Toyota - Warren, MI

November 2018 to May 2020

• Assisting Body Shop Manager with the daily routine of the collision shop.

• Confirming appointments for customer to receive estimate or service for their collision vehicle.

• Answering calls from customer, insurance agent, and clients.

• Handle questions regarding customer insurance claims insurance agency with status of customer vehicles that are receiving repair on their vehicles.

• Posting safety tips on the Warren Toyota Poster Board. Handling employees accounts receivables and payroll.

Merchandiser Clerk (MET)

Home Depot - Livonia, MI

January 2014 to February 2015

48341

• Tore down and set up displays for vendors at the Metropolitan Detroit Area Home Depot Stores by handling the guidelines of health and safety measures.

• Responsible in taking evaluations regarding health and safety regulations throughout the process of employment.

• Watched videos in how to handle handling health and safety precautions while working s a Merchandiser Employee Team.

Customer Service Representative

Wal-Mart - Troy, MI

October 2013 to January 2014

Customer Service Associate

Macy's Retail Store - Troy, MI

October 2012 to January 2013

• Assisted customer in ringing merchandise and answering questions regarding merchandise.

• Received perfect attendance coupon and recognition for not missing any days of work as a holiday help. Overnight Stocker

Stocking Groceries - Rochester Hills, MI

January 2012 to July 2012

Customer Service Agent

Randstad Staffing - Romulus, MI

October 2011 to January 2012

• Taking inbound calls to assist customers on the Shared Services and Proctor Gamble

• Contracted to Archway Marketing for one year.

• Placing orders and confirming delivery and reschedule delivery of orders. Sales Associate

Tax Returns

2008 to 2012

Front Desk Supervisor/Guest Agent

Days Hotel - Hazel Park, MI

September 2008 to January 2009

• Assisted in the front operations of the hotel, banquets and housekeeping.

• Assisted in the daily operations in checking in and out guests to the hotel.

• Also planned different events to boost sales revenue for the hotel.

• Posted and reviewed handling safety guidelines to the Housekeeper Supervisors and housekeepers. Education

Bachelor in Hotel and Restaurant Management Program University of Maryland Eastern Shore

2017

Skills

• Professional Development, Professional Presentation, Microsoft Word, Excel, Powerpoint, Outlook, Accounts Receivable, Medical and Claims Insurance, Excellent Customer Service, and Problem Solving (5 years)

• Automotive Repair

• Food service

Additional Information

ITT Technical Institute- Information Technology

Dorsey Business School- Medical Billing Classes



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