Beatriz (Betty) Lopez

**** ******** ***** ****** ******, CA. 91977

Cell Phone: 619-***-**** Email: ad3oy3@r.postjobfree.com

Community Manager for Fairgrove Property Management (Former: Sullivan & Integrity Plus PM)

SummerBrook Apts. (216 Units) 1553-1715 Oro Vista Rd. San Diego, CA. 92154 & also…

Roving Community Manager (218) Oro Vista Villas Apts. 1787 Oro Vista Rd. San Diego, CA.92154

Rent Collections 1st-3rd days each month

Post/Serve 3 Days Notices, Post Late Fees, Collect Delinquencies

Lease Renewals

Market Surveys (weekly)

Property Inspections

Move Outs, Dispositions within first 10 days of vacancy

Coordinate Vacancy Make-Ready’s with Maintenance & Vendors

Pre-Lease upcoming vacancies in effort to quickly fill our vacancies with qualified new residents

Section 8/HUD Leases & Renewals & Annual (Section 8) Unit Inspections

Supervise Team of 5 at SummerBrook Apts. 2 Maintenance Supervisor & Tech, Porter & Assistant Mgr.

Supervise Team of 3 at Oro Vista Villas Apts. 2 Maintenance Techs & Cleaning Porter

Offer Excellent Customer Svc to our Residents

Resolve resident concerns

Encourage and maintain positive relations with residents & vendors

I shop quotes/bids for major capital projects/improvements

File UD/Evictions

Cover for vacancy manager position at Oro Vista Villasin October 2023 & train new manager

Support, Train & Mentor New Managers as they join our portfolio

Accounts Receivables & Invoices in Appfolio

Resident Manager for:

Patrician Apartments (92 Units) 5360 Marengo Ave. La Mesa, CA. 91942

Rent Collections 1st-3rd each month

Deposit Rents at local Wells Fargo

Serve 3 days notices to unpaid rents

Process Move Outs & Dispositions within less than 5 days

Leasing Duties & Move Ins

Lease Renewals for Expired Leases

Resident Relations

Manage the administration of the leasing office

(audit and maintain stock of maintenance & office supplies, faxes, tenant files, emails, tel. calls)

Work hand in hand with maintenance staff, regional management & owners of each properties

Real Estate Softwares used: Microsoft Outlook, PDF, Word & Excel Documents & Google

Community Manager for:

800 E. Lexington Park Apts. In El Cajon, CA.

Grossmont Bluffs Apts. In La Mesa, CA.

Owned/Managed by: Legar Management

Rent Collections Post to AppFolio & Deposit at US Bank

Serve 3 days notices to unpaid rents

No Evictions since I took over

Process Move Outs & Dispositions within less than 20 days

Leasing Duties & Move Ins

Lease Renewals for Expired Leases

Audit & Monitor Renters Insurance policies

Coordinate Maintenance for all units & Coordinate vacancies rent-ready work

Units Renovation & Make Readies – coordinate remodel work with maintenance staff & vendors

Resident Relations & Conflict Resolution

Manage the administration of the leasing offices at both Lexington Park & Grossmont Bluffs

(audit and maintain stock of maintenance & office supplies, faxes, tenant files, emails, tel. calls)

Work hand in hand with maintenance staff, regional management & owners of each properties

Real Estate Softwares used: AppFolio, Microsoft Outlook, PDF, Word & Excel Documents & Google

Supervisor to the Resident Apartments Managers & Lead Property Manager

Cal Pro Management Inc.

May 2011- November 2021

Jean Curtis 619-***-**** Ext.15

Supervise 4 Resident Managers

Visit properties weekly-biweekly, as needed

Leasing Duties, Advertise Units Availability on Craigslist

Roving Manager for vacant mgt. positions

Resident Relations & communications

Organize Staff Safety Meetings

Assist office with HR compliance matters

General Office Administration Duties

Lease Renewal Offers with Rent Increases

Process rental payments

Process & Approve Lease Applications

Process Move outs and Move ins

Unit Inspections, including move outs & move ins inspections

Process Security Deposit Dispositions

Maintenance resident managers and Cal Pro Mgt. office informed & up to date of new laws and updates concerning the industry, including Fair Housing compliance, and Covid-19 ordinances and regulations

Help residents apply to Covid-19 assistance

Orchard Villa Townhomes (30 Units) – Lakeside, CA. 92040

Professionally Managed by Integrity Plus Property Mgt. Nicki Jones 619-***-****

Rent Collections are Online through Appfolio

Serve 3 days notices to unpaid rents

No Evictions since I took over in June 2019

Process Move Out Dispositions within less than 20 days

Online Marketing of our community through our company website, ShowMojo, Zillow and Craigslist,

Lease Renewals

Perform Market Surveys every quarter

Coordinate Maintenance for all units & Coordinate vacancies rent-ready work

Townhomes remodels – coordinate remodel work, order cabinets and parts for units all remodels

Screen future prospects, lease applications and Lease Vacancies at Current Market Rates

Resident correspondence, Resident & Vendor Relations through Appfolio

Receive, approve & process and code invoices for payments

Manage leasing office administration (maintenance & office supplies, faxes, tenant files, emails, tel. calls)

Work hand in hand with maintenance staff, regional management & owners of each properties

Appfolio, Microsoft Outlook, Word & Excel Documents

Assistant Manager for The Highlands La Mesa, CA. weekends (99 Units)

Roving/Leasing on call for Summer Brook Apartments in San Ysidro, CA. (216 Units)

Antone Corp. Townhomes & Apartments (69 Units) – Mission Hills, City of San Diego, CA. 92103

Professionally Managed by Capital Growth Property Mgt.

Collect & Process Rents through MRI, Bank Deposits Scans from Leasing Office to the Bank,

Issue 3 Day Notices for unpaid rents

File Unlawful Detainers for Non-Payment (No Evictions during my management)

Process Move Out Dispositions within less than 20 days

Online Marketing of our community through Apartments.com

Lease Renewals with Rental Increases

Perform Market Surveys every quarter

Weekly Community reports to corporate and owners of rents, vacancies & community prospects traffic reports

Coordinate Maintenance for all units & Coordinate vacancies rent-ready work

Screen future prospects, lease applications and Lease Vacancies at Current Market Rates

Resident correspondence, Resident & Vendor Relations

Manage leasing office administration (maintenance & office supplies, faxes, tenant files, emails, tel. calls)

Work hand in hand with maintenance staff, regional management & owners of each properties

MRI Property Management Software, Microsoft Outlook, Word & Excel Documents, Internet Marketing

Sunrise Management- Small Properties Division Tel: 858-***-****

Property Administrator, Assistant to Director of Small Properties Division

August 2017- June 2018 (615 Units, Small Multi-Family Portfolio Properties)

Collect and Post Rents, Scan checks to bank using check scanners, Post Late Fees, Process 3 Days Notices to Pay Rent or Quit

File Unlawful Detainers for Non-Payments

Process Final Move Out Statements

Process Lease Renewal Offers with rental increases

Process Electronic Leases through Bluemoon Lease Software

Screen Applicants

Receive, code and process invoices to A/P

Property Administrator for 80+ small properties portfolio

Administrator to Director of Small Properties Division

Telephone calls (heavy call flow, main company office line)

Operate Resident Administration using Appfolio, Bluemoon Leases, Microsoft Outlook, Word, Excel

Stratford Arms Townhomes & Apartments (35 Units) – Property Sold

Orlando Woods Studios Apartments (28 Units) – Managed by CTM

December 2012- August 2017

Collect & Process Rents, Issue 3 Day Notices, Post Charges

File Unlawful Detainers for Non-Payment

Process Move Out Dispositions within less than 20 days

Online Marketing of our community through Craigslist, Weblisters, HotPads, ApartmentCities.com, Postlets

Lease Renewals with Rental Increases

Perform Market Surveys every quarter

Weekly Community reports to corporate and owners of rents, vacancies & community prospects traffic reports

Coordinate Maintenance for all units & Coordinate vacancies rent-ready work

Townhomes remodels – coordinate remodel work, order cabinets and parts for units all remodels

Screen future prospects, lease applications and Lease Vacancies at Current Market Rates

Resident correspondence, Resident & Vendor Relations

Receive, approve & process and code invoices for payments

Approve Tenant Pre-Bills for Water/Sewer & Trash every month

Manage leasing office administration (maintenance & office supplies, faxes, tenant files, emails, tel. calls)

Work hand in hand with maintenance staff, regional management & owners of each properties

Yardi Voyager Software, On-site, Velocity/RealPage for Tenant Billings, Microsoft Outlook, Word & Excel Documents, Internet Marketing

SKILLS: Yardi Voyager/Genesis/Matrix, Yardi Rent Café/CRM Flex, Appfolio, MRI, OnePage, On-Site, Real Page, Microsoft Outlook, Word, Excel, PDF/Acrobat, Electronic Online Bank Deposits (Scanners), Social Media, Supervisor Experience, Google Office.

-Experience working with HUD/Section 8 Tenancies

Education:

Mount Miguel High School, Class of 2002

Business Office Administrative, March 2010

Financial & Merchandise Business Accounting, June 2010

Century 21 Real Estate Education Completed June 2013: RE Principles, RE Practice & RE Legal Aspects

Currently enrolled with Allied Real Estate Schools to further my RE Education and knowledge (Brokerage)

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