JOCELYN
TALENS
***************@*****.***
Terre Haute, IN 47802
Bold Profile
Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic. Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members. Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.
PROFESSIONAL SUMMARY
Mohammad Royal Famiy - Assistant Cook
Sarjah,Dubai • 01/2018 - 12/2019
Chia Chao Family - Elderly Caregiver
Kaohsiung City • 03/2015 - 11/2017
Tamimi Global Co.ltd And Tamimi Group Of Companies - Waitress Supervisor and Cashier
Jeddah,SA • 07/2009 - 12/2014
WORK HISTORY
Verified proper portion sizes to consistently attain high food quality standards.
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• Prepared food orders to support waitstaff and other team members. Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
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Implemented new cooking techniques learned through ongoing professional development opportunities for continuous improvement in the kitchen.
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• Assisted disabled clients to support independence and well-being. Replaced bandages, dressings, and binders to care for wounds and encourage healing.
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Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
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Entertained, conversed, and read aloud to keep patients mentally alert.
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Scheduled and rotated staff for adequate coverage and fair distribution of workload.
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Reduced waste costs by conducting regular inventory checks, tracking spoilage rates, and adjusting order quantities accordingly.
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Directed food preparation and cooking activities to meet health and safety standards.
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Contributed to revenue growth through effective management of guest reservations, seating arrangements, and special event
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SKILLS
• Task Delegation
• Bar terminology
• Point of Sale POS Software
• Compliance standards
• Complaint Handling
• Guest Relations Management
• Supplies Forecasting
• Payroll Preparation
• Upselling techniques
• Supplies Purchasing
• Accurate money handling
• Production and Time Sequencing
• Menu Planning
• Safe Food Handling
• Cash Handling
• Food and Beverage Service
• Staff Management
• Staff Forecasting
• Customer Service
• Conflict Management
• Relationship Management
• Payment Acceptance
• Allergy awareness
• Work Schedule Creation
• Operational Reporting
• Staff Monitoring
• Equipment Inspection
• Recipes and menu planning
• Service prioritization
• Bill computation
• Work Station Assignments
• Food presentation
• Greeting and Seating Guests
• Salesmanship
• Supply Ordering
• Guest Relations
• Food Delivery Oversight
• Disciplinary Write-ups
• Regulatory Compliance
• Opening and closing procedures
• Conflict Resolution
• Worker Training
• Nutritional Assessments
• Dining area maintenance
Jose Rizal University
Phillipines • 04/1991
Associate of Science: Computer
And Information Sciences
EDUCATION
bookings.