Andres Martinez

623-***-****

**** * ******* **. *****, AZ 85288

ad3owt@r.postjobfree.com

SUMMARY OF QUALIFICATIONS & SKILLS

●13+ years car sales experience

●15+ years superior customer service and management experience with a strong focus on managing multiple employees including their schedules, workloads and training

●Certified through JM&A Financial Institution – also completed various JM&A management courses

●Fully certified through Hyundai – Equus certified as of October 2014

●Thoroughly understand standard operating procedures, laws and regulations in order to always remain in compliance

●Top performer in exceeding sales platform, earning profit and in selling dealer add-ons

●Recognized as employee of the month / top performer on many different occasions

●Always stayed above district on CSI scores

●Have the ability to strategically create new business ideas, concepts and tools in order to further company growth, increase company revenue, enhance product value and stay on pace with the ever-changing market

●Extensive knowledge in banking structure, dealer organization and interpreting credit reports

●Was a main resource utilized in defusing situations with heat customers

●Assisted and managed company / product advertising to generate additional, sustainable business

●Contributed to developing and delivering training while promoting TEAMWORK and being a mentor for peers and new employees

●Strong communication and interpersonal skills with the ability to provide the best service possible to meet customer needs and relate to customers in order to help them understand the value and to feel comfortable with their purchase

●Willing to go above and beyond to contribute to the team and step into other roles to benefit the company and/or the customer (example: I have driven to other states to retrieve vehicles in order to reduce shipping costs and to help expedite the closing process)

●Managed internet sales department while responding to internet sales leads - raised internet sales closure rate to more than 2 times the objective

●Assisted and guided employees / peers in both sales and finance departments on deals in order to close them

●Always looking for ways to grow as an employee including completing all managerial training offered

PROFESSIONAL EXPERIENCES

Desert Scapes 48-Tempe,AZ

2022-2024

Owner

Arrowhead Volvo – Glendale, AZ

2022- 2022

Sales Manager

Earnhardt Hyundai – Avondale, AZ

2017-2021

Sales Manager

Sales Consultant

2016-2017

Midway Chevrolet – Phoenix, AZ

2015 – 2016

Assistant Sales Manger

Camelback Hyundai – Phoenix, AZ

2014 – 2015

Sales Manager

Earnhardt Hyundai – Avondale, AZ

2012 – 2014

Sales Consultant

Garcia Kia – Albuquerque, NM

2007 – 2012

GSM / Finance Director

Mattress Firm – Albuquerque, NM

2004 – 2007

Area Manager

REFERENCES AVAILABLE UPON REQUEST

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