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Customer Service End User

Location:
Johannesburg, Gauteng, South Africa
Posted:
February 16, 2024

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Resume:

CURRICULUM VITAE of NATASHA MLAUZI

Email Address: ad3ow5@r.postjobfree.com

Cell Number: 067-****-*** / 073-***-****

Nationality: South African

Address: ** ******* ******, **********, **********rg South, 2190 PERSONAL PROFILE

I am a black ambitious female who is prepared to achieve the desired goals of the job description. Highly driven individual with a certificate in End-User Computing and Office Skills majoring in Computer Literacy (Microsoft Office) and Office Skills from Believers Care Society Academy. Highly great passion for Administration, Receptionist, Data Entry, Sales, and Customer Service.

Reliable, consistent and flexible with the ability to work well as part of a group and on my own. I am looking further for a successful career by working for an ambitious and expanding company.

CAREER SUMMARY

Company: Massbuild

Position: Administrative Receiving Clerk

Period: 3 Months(16/03/22-29/05/22) Key

Responsibilities:

• Comparing purchase orders with invoices and packaging lists

• Updating inventory with received items

• Processing any returned items

• Verifying and signing for shipments

• Ensuring accurate deliveries

• Inventory count

• Maintaining records of orders, delivery details

Company: Visual Concepts

Position: Frontliner / Optical Assistant

Period: . 1 Month (02/11/2021) Key

Responsibilities:

• Admin

• Taking incoming calls and making outgoing calls

• Dealing with medical aids

• Helping customers select the correct frame for their lenses

• Measuring the frames and ensure they fit perfectly

• Ordering prescription glasses and contact lenses in for the customer

• Making follow up appointments for customers

• Making adjustments to the frames when the customer collects their glasses

• Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing

• Explaining offers and products to customers

• Taking payments from customers

Company: Cash Crusaders

Position: Cashier/Sales Assistant Period:

6 Months (17/01/2020) Key

Responsibilities:

• Counting float

• Manage transactions with customers using cash registers

• Scan goods and ensure pricing is accurate

• Collect payments whether in cash or credit

• Issue receipts, refunds, change or tickets

• Book in items for repairs

Company: De Villiers Chocolates

Position: Sales Assistant

Period: 11 Months (17/09/2018 – 17/07/2019) Key Responsibilities:

• Greeting customers

• Explaining to customers about the product

• Stock take

• Reaching sales target

Company: Summer Place

Position: Waitress

Period: 3 years (07/01/2014 – 09/08/2016) Key

Responsibilities:

• Greeting customers, presenting menus, and explaining daily specials to guests

• Answering questions related to menu items

• Taking food and beverage orders from guests

• Preparing itemized checks and taking payments from guests

• Cleaning and setting up dining areas, refilling condiments, roll silverware into napkins, and stock service areas

EDUCATION & QUALIFICATIONS

Certificate: End-User Computing & Office Skills

Institution: Believers Care Society Academy

Year: 2016

High School: Matric

Institution: Sheikh Anta Diop College

Subjects: Mathematical Literacy, Economics, Business Studies, Accounting, Tourism, English FAL, IsiZulu HL, Life Orientation

ADDITIONAL INFORMATION

IT Skills: Microsoft Office including Word, Excel, PowerPoint, Outlook and Internet & Email CORE SKILLS & COMPETENCE

• Attention to detail

• Excellent communication

• Strong work ethic and ability to function well in a team

• Knowledge seeker

• Conceptual and analytical thinker

• Innovative and problem solving ability

• Strong organizational skills

• Work well under pressure ad meet deadlines

HOBBIES & INTERESTS

• Cooking, Reading, Researching

REFERENCES

Name: Calvin

Position: Manager

Contact number: 083-***-****

Company name: Massbuild

Name: Brad Becker

Position: CEO

Contact number: 082-***-****

Company name: Visual Concepts

Name: Mr. Louie Valerie

Position: Store Manager

Contact number: 067-***-****

Company name: Cash Crusaders

Name: Ms. Natalie Steele

Position: Regional Manager

Contact number: 074-***-****

Company name: De Villiers Chocolates

Name: Ms. Bella Van Wyk

Position: Manager

Contact number: 071-***-****

Company name: Summer Place

Name: Mr. Alex

Position: Director

Contact number: 011-***-****

Company name: Believers Care Society Academy



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