Julia Celestain

504-***-**** ad3our@r.postjobfree.com Greater New Orleans, Louisiana

Passionate customer service professional with the ability to quickly adapt to new environments and skilled in direct sales. Looking for my next opportunity to grow in the accounting field and apply the knowledge gained from my accounting curriculum and prior work experience in the financial services industry. Understanding that customer service is important and everyone should leave feeling heard. Staying Well Managed is the key to success.

Education

Louisiana State University at Alexandria

May 2024

Alexandria, Louisiana

Candidate of Bachelors in Accounting

St. Mary’s Dominican High School May 2020

New Orleans, LA

Cum Laude

Experience

CAPITAL ONE Branch Ambassador November 2022 -

Present

New Orleans, LA

● Provide excellent customer service by being quick and personalized

● Assist customers with their banking needs including, but not limited to, cash deposits, withdrawals, account opening, helping with fraud prevention.

● Proficient in giving advice and assistance to fit each customer’s needs

● Open to being coached and learning new skills

● In charge of scheduling employees

BAYOU NISSAN Car Salesman August 2021 - September 2022 New Orleans, LA

● Assisted customers looking to purchase a new or used vehicle by aiding them in the decision making process and guiding them in the right direction by stating the problem, coming up with a solution, then solving it.

● Proficient in CRM

● Lead advertising efforts across multiple channels in-person and online via Instagram & TikTok) to drive sales

● Networking was fundamental to success

● Proficient in making cold calls throughout the day in order to increase customer base

● Ensured satisfaction amongst all customers with strong customer service skills

● The highest month of sales produced was 30 cars, and a minimum of 10 per month. FOOT LOCKER Main Cashier February 2020 - August 2021 New Orleans. LA

● Managed 6 cashiers and worked as lead cashier

● Performed cash-handling and counted money at closing to reduce

● Maintained an organized atmosphere throughout the store

● Performed tasks in the store such as stocking inventory, sanitizing, and making planograms License

Car Sales License

Key Skills

● Marketing

● Software

● Microsoft Office

● Networking

● Adobe

● Cash-handling

● Customer Service