TEHSIN KHAN

Newton, NC · 828-***-****

ad3oqq@r.postjobfree.com · https://www.linkedin.com/in/tehsin-khan-37765926b

Results-driven Project Manager with 8+ years of experience leading IT and healthcare projects. Recognized for superior delivery track record, saving $10M+ annually through vendor management and process optimization. Skilled in Agile methodologies, EHR system implementation, and infrastructure consolidations. PMP certified. Led 12+ project teams implementing Epic EHR systems, achieving 25% faster delivery and $3M+ cost savings. Cut testing cycles 30%+ through automated regression testing and Agile best practices. Reduced physician report turnaround times over 20% by optimizing radiology system workflows. Drove 20% increase in IT service delivery and 10% drop in complaints at Bank of America through improvements.

EXPERIENCE

FEBRUARY 2022 – CURRENT

INFRASTRUCTURE DELIVERY MANAGER, Bank of america

• Lead the delivery of key infrastructure and IT services for the bank’s data center operations, including system migrations, upgrades, and consolidations.

• Developed integrated project schedules and budgets, ensuring all deliverables meet strict SLAs and regulatory requirements.

• Identifying risks and dependency issues, mitigating problems before impact. Reporting on key milestones and metrics to senior leadership.

• Drove process improvements, leading to a 20% increase in service delivery and a 10% reduction in client complaints.

SEPTEMBER 2019 – FEBRUARY 2022

PROJECT MANAGER/FRONT-END DEVELOPER, INNOPPL INC

• Lead the launch of client Drupal websites, mobile apps, and web applications on schedule and budget.

• Translated business and technical requirements into actionable sprints and project timelines.

• Reduced testing cycles by over 30% through automated regression testing and Agile best practices.

• Built web and mobile interfaces with Drupal 8, JavaScript, HTML, and CSS. Integrated APIs and complex databases.

FEBRUARY 2012 – MARCH 2017

PROJECT MANAGER, NEXGEN PACS FRYE REGIONAL MEDICAL HOSPITAL SYSTEM

• Guided the implementation of a radiology PACS, RIS, and voice recognition system connecting multi-platform tools.

• Analyzed workflows and optimized system integration to speed physician review and diagnosis times.

• Achieved the “go-live” milestone 3 months ahead of schedule and $2M under budget.

• Monitored key metrics including system uptime, report turnaround times, and physician satisfaction, working with teams to continually optimize performance.

MARCH 2016 – DECEMBER 2016

PROJECT MANAGER, HEALTH CARE SYSTEMS, INC.

• Led 12+ project teams implementing Epic EHR systems for clinical and revenue cycle management across 3 healthcare clients.

• Reduced implementation times by 25%+ through streamlined communications, issue resolution, and risk management.

• Saved clients over $3M per implementation through contract negotiations and resource management.

• Mentored 27 Scrum Masters in Agile best practices. Consulted on key tool and process improvements.

EDUCATION

1999

MASTER OF SCIENCE IN PHYSICS, university of houston

1996

BACHELORS IN COMPUTER SCIENCES, university of houston

SKILLS

Agile Methodologies (Scrum, Kanban)

Jira/Confluence/Bitbucket

Vendor Management

Risk & Issue Management

Microsoft Office 365

Timeline/Budget Management

Process Improvement

Project Portfolio Management

EHR Systems (Epic Systems)

Leadership & Communication

Business Analysis

Project Management

Health Care Delivery and Strategy

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