JL

James Lynch

Pawling, NY

914-***-****

ad3oqp@r.postjobfree.com

Customer-oriented, strategic-thinking sales and management professional with over 10 years of laboratory sales experience. Backround in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Persuasive, self motivated leadership professional with expertise on laboratory sales and customer service. Professional Experience

Accu Reference Medical Lab March 2013 - Present

Sales Representative

Optum Medical Care (formerly known as

CareMount Medical)

October 2012 - February

2013

Warehouse Manager

Hudson National Golf Club April 2010 - February 2012 Golf Shop Manager

Education

Iona University, New Rochelle, NY

Bachelors in Business Finance September 2006 - May 2010 Network Expansion

Inside and outside sales

Sales closing

On-site product demonstrations

Product and service knowledge

Lead generation

Account management

Relationship selling

Build relationships with physicians and healthcare professionals to grow referral networks, resulting in a 30% increase in qualified sales leads Coordinate with customer accounts to ensure client satisfaction throughout the sales cycle

Represent the company at industry events and conferences to support lead generation efforts and build a referral network, resulting in a 20% increase in new leads

Coordinate with the sales manager and representatives to explore new business opportunities

Manage relationships with 35+ clients throughout all phases of the sales cycle Meet with clients to identify unique business needs and suggest suitable solutions based on individual requirements and health-care related challenges Gained strong foundation in team leadership and performance management Oversee various warehouse operations such as shipping and receiving, storage and handling, and inventory management

Reviewed invoices, maintenance requests, consumption records, and demand predictions to assign tasks and set optimal delivery periods Ensured steady attainment of daily and monthly production goals Consistently inspected all structures for soundness, weather resistance, and other safety factors

Communicated with diverse clients, built rapport and long-term relationships, and achieved customer satisfaction.

Identified process improvement opportunities to enhance operational effectiveness and improve team productivity.

Built, managed, and developed a team comprised of 30 personnel, provided coaching and mentorship, conducted performance evaluations, and established inclusive work cultures.

Ranked # 1 out of 10 colleagues in pro shop sales for 5 months. Key Skills

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