KISA LYNNETTE JOHNSON

*** ******* ***

McDonough, Ga 30252

404-***-****

ad3oqg@r.postjobfree.com

Objective

Medical Front Office Administrative with extensive hands –on experience in providing administrative support to complex medical groups and health clinics. Skilled in managing front office functions, including customer service, patient appointments, billing and collections and EMR and EHR. Success in optimizing delivery of care by automating charting systems and continuously measuring performance metrics. Seeking to take next career step in health administration with a respected organization dedicated to providing high-level care to diverse patient population

Skills

●EMR and EHR Management

●Customer Service Representative

●Microsoft Proficient

●Certified Nursing Assistant

●Patient Care Assistant

●Call Center Representative

●Schedule Management

●Insurance Billing

●Staff Development and Coaching

●Package Handler

●Warehouse

Experience

Srg Global

Injection Molding

Jun.2023- Present

Monitored the machines to insure continual, efficient production during automatic and semi-automatic mode of operations. Waste of production items must be minimized.

Before running out of a material at your work center, you must notify your lead-person, floor-person, or supervisor (30- minutes in advance of running out and shutting down).

Loading and removal of inserts from molded parts and molds.

Inspected, degated, grinding runners, removal of flash, cleaning, and the performing of finishing procedures.

Identified and labeled boxes, packages, and products as instructed by the shop-order information, your manager, lead-

person, or quality control representative.

Maintained my work area in a cleaned and organized fashion at all times.

Reported any inefficient or unsafe conditions to management upon discovery of the conditions.

Completed all paperwork accurately as instructed by your manager. Perform all work using safety equipment as instructed while obeying all safety-rules and procedures.

The ability to work overtime as scheduled by management.

Occasionally assisted other classifications in the plant and warehouse as needed.

Peachtree Immediate Care

Front Desk Associate

Oct.2022– Jan.2023

Welcomed patients and visitors to the medical office

Scheduled appointments for the physicians and physicians assistant to optimize patient satisfaction

Utilized the EMR system to update patients medical chart

Patient reminder calls

Maintained reception area in a nest and orderly condition

Assisted patients with insurance and billing questions

Distributed office mail to appropriate person

Participated in the medical office emergency routine when required

Summoned EMS personnel or staff as needed

FedEx Ground

Package Handler

Sept.2021-Mar.2022

Sort packages and stacked on pallets for shipment

Adhered to all warehouse safety guidelines

Loaded and unloaded packages at the warehouse

Followed written and verbal instructions from the warehouse manager

Distributed packages to customers upon verification

Courageous Home Health Care

Personal Care Assistant

Aug.2018-Aug.2019

Cared for patients with physical, emotional and cognitive impairments

Provided support, encouragement and companionship by engaging patients in activities, such as playing games, visiting places, taking walks or having conversations

Handled household chores

Provided transportation to appointments

Assisted clients with self care

Administered medication as directed my medical providers or family members

Fulton County Workforce Development

Administrative Assistant

Jun.2009-nov.2011

Answer and direct phone calls

Organized and scheduled meetings

Distributed correspondence memos, letters and faxes through email.

Booked travel arrangements for executives within the company

Reconciled expense reports in Excel

Ensured operation of equipment by completing preventive maintenance requirements

office inventory and ordered supplies

Orientation for new hires on company policies and safety procedures

Fairfield Inn and Suites

Guest Service Manager

May.2006-Sept.2008

Ensured and provided upscale professional guest service experiences

Greeted guest upon arrival

Attended corporate meetings when needed

Monitored daily bookings and ensured assigned rooms are prepared prior to arrival

Daily bank deposits

Corresponded to daily emails

References upon request

Contact this candidate