Lori Buffington

Accounts Receivables Manager

Lori Buffington

Cumming, GA

770-***-****

ad3oq2@r.postjobfree.com

Work Experience

Accounts Receivable Manager / Renew

September 2021-January 2024

Responsibilities include monitoring AR reports and delivering high quality service ensuring organizational success. Introduced effective strategies, encouraging team cooperation leading to superior productivity. Establish and maintain relationships with internal and external clients (primarily insurance companies). Communicate with adjusters and accounts payable departments to resolve issues, with a focus on aged AR and complex accounts and improving overall revenue collection rates for the company. Additional responsibilities include ensuring accuracy in invoice processing and coordinating with customers and departments to resolve billing issues. Implemented billing guidelines and ensured compliance with the company’s financial policies.

Ensured timely and accurate billing

Worked with a team to improve efficiency in operations

Developed and improved company’s billing procedures to streamline revenue collections

Contents Manager / ServPro Norcross

January 2020 – September 2021

Responsibilities included overseeing the daily scheduling of jobs, maintaining warehouse and creating and submitting invoicing to adjusters.

* Streamlined the content pickup and delivery process ensuring consistency and relevance.

* Oversaw a contents team, assigning duties and productivity

Contents Coordinator ServPro / N Atlanta

January 2016 – January 2020

Oversaw all data input across multiple applications for tracking contents in storage, drafting calendars, liaising with multiple departments to ensure deadlines were met. Generate billing for submission to clients.

Coordinated and managed a team to ensure timely content pick ups and deliveries. Created invoicing. Maintained flow within the department to ensure quality service to our customers within the department to ensure quality service to our customers.

Education

High School diploma / College Prep

Warner Robins High School 1988-1991

Soft Skills

Excellent verbal and written communication skills / Ability to work effectively in a team / Strong problem solving abilities

Software

Xactimate / Xactware / Xactanalysis / MS Office / SalesForce

References

Lance Hatfield 678-***-****

Financial Systems Analyst, Greenberg Traurig (former Billing Manager, McKenna Long & Aldridge)

Ryan Goodrich 678-***-****

Owner, Goody Restoration LLC

Amy Rethorford 850-***-****

Manager, Health Choice Urgent Care

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