PETER M KAFWIMBI

Agile SAFe Practitioner Advanced Scrum Master Agile Product Manager Certified Scrum Master

***** **** **** **, *******, Florida, 32828, Tel 407-***-**** Sensitivity: MTN Internal

Executive Summary

With over 26 years of experience in ICT 12 of them have been as an Agile Coach and Scrum Master, I thrive in leading teams to deliver high-quality software solutions. My career has been marked with successful Agile transformations, effective backlog management, and productive team facilitation. Took on complex project management roles, aligning business and technical requirements to ensure project success.

I hold a SAFe Practitioner, Advanced ScrumMaster & Agile Product Management Certifications. I have been working with the Agile methodology using scrum for just over 9 years. Before Agile, I was exposed to traditional project management and used the Software Development Life Cycle (SDLC) to deliver solutions. I have a background in Software Engineering, Business Analysis, System Integrations and Finance. I have worked in Telecoms, Motor Vehicle, Mining, Pay Tv & Public Sector Industries. Over the years I have integrated financial systems, vehicle tracking solutions, and GSM portals and developed numerous Proof of Concepts (POCs).

I have worked on collaborative efforts in a multi-National company as a team lead in Europe and across Africa.

I am working for Accenture Song as a Senior Agile DevOps Coach. I play the role of an Agile Coach / Scrum Master .

Experience

Manager Projects & Programs: Agile Coach Mobile Telephony Network Services (MTN) Accenture Song: 2018 -2024

Accenture has several high profiles clients where I have worked and been employed as a manager. These range from Mining to Banking. I’m now coaching 3 development teams at MTN. Namely one Portal Teams and one Payments Team. We are tasked with developing cutting-edge solutions to problems during this era. The teams are geographically spaced across the globe. My roles include but is not limited to the below: -

• Facilitate learning and development among employees through individual and team coaching.

• Coach senior managers in agile practices to ensure adoption of best practices such lean Agile mindset from the top down.

• Communicating scaled agile principles, scrum practices, and overall operating model across the organization.

• Coach & prepare the team for PI Planning Events

• Undertake daily follow-ups with individual team members to ensure projects are on track and goals are being met.

• Maintain objectivity regarding issues and how to troubleshoot them by applying agile principles.

• Hold Iteration Sync meet-ups meetings with cross-functional teams to review project status.

• Support teams in determining resource allocations to maintain agile practices and ensure smooth project delivery.

• Facilitate Agile Ceremonies Iteration Planning, Product Backlog Refinement My Resume`

Sensitivity: Confidential

Business Integration Manager: DevOps & Agile Coach Volkswagen & Exxaro Coal Mines South Africa

Scrum Master at VW in Hamburg Germany for the ‘One Audi ‘ vw DevOps Team. Our team’s purpose was to ensure the smooth migration of code from legacy mono repo’s allowing Microservice architecture supported on AWS S3 buckets. Our team was tasked with creating the necessary pipelines to ensure this migration is seamless.

• Facilitate Daily Team Sync Sessions

• Resolve Impediments

• Facilitate Product Back log Refinement Sessions

• Support Product Owner Road Map Development

• Support PI Planning Events

• Inspect & Adapt Sessions

• Support Release train Engineer during PI planning

• Software Development Support in .NET & React Js when the team requests. Scrum Master / Team Solution Architect /Tech Lead

Multichoice Pay Tv: 2014 – 2018

Served as a Solutions Analyst / Scrum master for the Video & Entertainment division for Multichoice. My main role was the development and design and development of payment solutions for the business. I work within a highly integrated multi-tiered system. I have previously designed integration solutions for billing, values added services such as Catch-up plus and Wi-Fi Integration services when I belonged to the ITD Continuity section. I have delivered fiscal solutions in Africa (Kenya, Tanzania, Nigeria)

• Led the delivery of Fiscalisation Integration Solution in Kenya, Nigeria & Tanzania - 2018

• Led the delivery of the DSTV Explora Integration for Wi-Fi DStv now web solutions - 2016.

• Led the development of Point-of-Sale Payment System Integrations – 2017

• Led the development & deployment of Point-of-Sale integrations with revenue collection technologies in the respective countries

• Modernisation of Commercial Customer Solutions

• Ensuring liaison between product owners and dev teams

• Negotiating and planning items to develop

• Facilitation of communication within development teams

• Facilitate Smooth communication outside the team.

• Protect and Encourage the Team to deliver.

• Monitor pace of delivery

• Solution Scaling of Technical POCs

• Software Development support to the team

Senior Business Analyst /Project Manager - Government Contractor TTH Business Consulting Pty: 2005 to 2013

I Served as Management Lead Business Analyst for the Customer Relations Management Directorate for State Information Technology Agency (SITA). I was later tasked to be the Lead Business Analyst for the IJS - Operations and Steering Committee 1(OSC) in the Department. I worked on the Inmate tracking project and the electronic monitoring project for the Department. I also worked on the Department of Home affairs modernization project. My Output was to provide decision My Resume`

Sensitivity: Confidential

support to senior management to create strategic plans to enhance customer satisfaction. Created and Deploy Target Operating Models, assess compliance to maturity models and Develop Business Cases for the ICT initiatives as per the strategic plan. The motivation of employees to maintain and increase service levels to both internal and external customers. Work closely with other departments to promote Operations plans and clarify information to management. Gather, analyze and report as required.

• Gathering of Business & system Requirements for their Inmate tracking solution

• Prepared Managed Facilitated Workshops, Sessions

• Evaluate RFP & Prepare RFI for Electronic Monitoring of Offenders

• Project Management

• Problem Solving & JAD Sessions,

• Process & Strategy Development

• Decision Support

• Deploy and Develop POC for Inmate Tracking and Electronic Monitoring. Senior Business Analyst /Project Manager Government Contractor TTH BUSINESS CONSULTING: 2004 to 2005

Our main task was the development of the e-government strategy for the department of Local government and Housing in Limpopo (Now it's called Human Settlement). This was a capacity project which aimed to address service delivery challenges in the province of Limpopo. I was tasked to Assess, define and reviewing of Business processes within the Department. I Developed Business Processes for 32 Municipalities and 6 districts (Financial, operational, administrative, and other internal processes)

• Conduct Technology Compliance Assessment for e-government

• Business Process Modelling for e-government

• Develop Gap analysis.

• Recommend Technological requirements for e-government.

• Prepare RFI’s for tender for e-government.

Programmer / Data Warehousing Specialist

METCASH: 2001-2003

Developed a DataMart that was used for Warehousing & Data staging sessions. I was responsible for ETL requirements and the development of a monitoring solution to monitor all imports.

• Developed Reporting capability using OLAP cubes & MDX queries.

• Maintained the Indexes

• Security Maintenance [ Access & Roles Management]

• Performance tuned the Datamart in line with the SLA.

• Prepared Complex reports in Business Objects

• Prepared Reports in Crystal Report

• All Enhancement and Upgrades to the Datamart.

Special Achievements

Successfully Developed & integrated SMS messaging Portal with Our Datamart. My Resume`

Sensitivity: Confidential

ALTECH Holdings [Net-star Vehicle Tracking] : 2000 - 1999 Senior Programmer Billing systems

To develop and Integrate Enterprise Resource Planning Systems (ERP) across the enterprise with legacy systems and Business to Business Interfaces; to execute the monthly billing system for a 600,000 plus customer database.

• Developed Maintained the Legacy billing system developed in SQL.

• Development of Triggers & Stored procedures

• Migration of the tracking solution from radio frequency to GPS

• Responsible for the Monthly Invoice Runs

• Developed the Debit Order Solution for their debit order customers.

• Lead for the Integration of the billing system into the Finance module of SCALA – ERP system PC SUPPORT

First National Bank (WESBANK): 1998-2000

Investigated and resolved customer concerns in collaboration with respective branches and other de- partments. Prepared written responses to senior management. Supplied measurement on volume and trends to decide department's needs and improve customer satisfaction and retention.

• Customer-Centric Support for Computer Related Business Queries

• Help Desk Support 1st, 2nd, 3rd Line Support

• Hardware Support – Computer Assembly/ Dis Assembly, OS Installations

• Software Support – OS2 Warp/ MS-DOS/SUSE Linux, Novell 3.12

• Network Support – Administration, Security, Routers, Gateways and Printers SOFT WARE DEVELOPER

• SQL Query development IBM DBII, Application Systems

• Junior Programmer C#, ADO .NET

• MSSQL 6.5, 7.0, MTS, MSMQ,HTML, ASP

• Unit Testing

Skills

Scaled Agile Development Agile Product Management Accenture Delivery Lead Change Management Requirements Management Stakeholder Management Conflict Resolution Operations Management

Configurations Management Deployment Management Project Management Agile Teams Practitioner Scrum Master Product Owner Business Process Notation 2.0 Hardware Engineering Software Engineering Database Administration Networking Systems Analysis

& Design

ITIL Programming in C# & .NET Bash Scripting MS-DOS Windows PowerShell T-SQL P- SQL Python React js AWS foundation Azure Devops

My Resume`

Sensitivity: Confidential

Strengths

Education

Computer Engineering (Merit Award) - Damelin College - (1996 - 1998)

Accounting Technician - Zambia Insurance Business College – (1992 to 1994)

Business Communication Diploma - Damelin College

Business Management Certification - Damelin College

Systems Analysis and Design – FNB Van Zyl and Pritchard (Year ending 1998)

Bachelor of Arts in International Relations and Politics UNISA. Certifications

Agile Project Management & Program Management

Microsoft Certified System Developer – Torque IT - (1998 – 1999)

ITIL – Foundation Hp

Certified Microsoft Operations Framework – Microsoft (Year Ending 2007)

Computer Associates IT - Project Management (2008)

Intelligent Customer Care - ICC trained on Quote based billing & Integration.

Certified Scrum Master CSM - Scrum Alliance (2016)

Scaled Agile ScrumMaster 6.0 (2023)

Advanced Scrum Master 5.1- safe Certified (2022)

Web Methods Certified on the Integration Servers – Software AG. (2017)

Thing Worx, IOT Certification (2019)

AWS Foundation & Azure DevOps

Cloud Computing & Networks

Linux Administration & Bash Scripting

Application Development in .NET Programming & C# References

Mr. Llyod Dlamini

Senior Manager Delivery & Architecture

MultiChoice Pay Tv

Johannesburg

Adaptable Communication

Adapted communication to various stakeholders

and development team teams enhancing

collaboration and understanding.

Context

Successfully coached teams to apply context

in solutioning & problem solving thereby

improving product quality multiple teams

through Agile transformations, increasing

overall productivity by 65%.

Effective Facilitation

Made boring ceremonies fun by allowing true

participation and Respecting time management.

Agile Leadership

Successfully led multiple teams through

Agile transformations, increasing overall

productivity by 65%.

Mr. Douglas Sanderson

Associate Director

Accenture Technology

South Africa

Mr. Andrew Maseko

Business Integration

Manager Accenture

Technology

Middle East

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