Linda Fields

Fort Worth, TX ***** 469-***-**** ad3on5@r.postjobfree.com www.linkedin.com/in/linda-fields-9b863963

Profile

A highly experienced, certified, management professional with extensive analytical experience. Diverse mortgage background includes Claims Analyst, Escrow Officer and Loan processor. I am thorough, organized and efficient. My communication and customer service skills are excellent, and

I am dedicated to ensuring clients are satisfied.

Skills & Abilities

·Resource Planning

·Training and Development

·Leadership Development

·Judgement/Decision Making

·Time Management

·Microsoft Office (Word, Excel, PowerPoint)

·Lsams

·Dynamics

·FHA Connections

·Evars

·Equator

·Yardi

Experience

LEAD, CLAIMS ANALYST MR. COOPER MORTGAGE MAY 26, 2015- CURRENT

·Pipeline management: Prioritization and adherence to timelines and ensuring that all claims are filed timely and accurately.

·Manage application of all claim funds received, follow-up and tracking of claim submissions for payment, reconciliation of claim payments and analysis of payment data to determine curtailment values and additional recovery opportunities.

·Preparation and submission of rebuttal of claim payment curtailments to investors and insurers utilizing guidelines, federal, state and local laws applicable to foreclosure, loss mitigation and bankruptcy servicing requirements, as well as PSA and Master Servicing Agreements and identification of bill-back opportunities to third parties and prior servicers for failures to comply with guidelines and/or laws in their servicing practices prior to or on behalf of Mr. Cooper.

·Review all past claims filed to determine possible recoverability,

·Report on identifiable recoverable losses & document steps to assist with loss recovery

LEAD, DEFAULT ANALYST OCWEN FINANCIAL CORPORATION MARCH 2009- MAY 2015

·Acts as primary liaison between Asset Management department and the insurers in providing

·required loan information for claims, and resolving any claims issues

·Works with vendors and internal departments to ensure all final invoices are processed in a timely

·manner for claims processing

·Achieve a 100% success ratio of successful filings with no errors or omissions for all PMI/MIP

·insured loans and/or investors (FNMA, FHLMC GMAC)

·File all claims within investor guidelines (30 days or less) of the foreclosure sale date, redemption

·ending date or date of confirmation/ratification of the sale.

·Ensure adequate documentation included in files to support all amounts claimed for

·reimbursement including but not limited to principal, interest and expenses.

·Identify and reconcile all corporate and /or escrow foreclosure advances from pay history, and be

·able to provide documentation for purposes of inclusion of claims and title packages.

·Complete documentation on the system showing amounts claimed, reimbursements received and

·adequate follow up on all accounts.

·Research rejected claims for the resolution, and provide additional documentation as required.

·Reconciles reports to ensure proper disposition of claim proceeds

·Review daily reports and reconciles any discrepancies prior to paying premiums; identifies

·trends, problems and issues in the MI process and keeps Team Leader and manager informed

·Performs other duties and special projects as required

ESCROW OFFICER BLUE STAR TITLE & STEWART TITLE APRIL 2004- OCTOBER 2006

·Develop orders for purchase and refinance (title, taxes, surveys and insured closing upon request)

·Ensured completion of policy package for Blue Star

oChecks and Correspondence

o Complete recording for Warranty Deed

Research and resolved any outstanding issues on Schedule C of the title commitment

oHOA Dues

Liens/Debts

·Served as liaison for Sellers, Buyers, Mortgage Brokers, Lenders and Realtors

·Coordinated closing times for all parties

·Prepared HUD Settlement Statements,

Education

BUSINESS ADMINISTRATION DECEMBER 1980 EL CENTRO COLLEGE

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