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Customer Service Human Resource

Location:
Lawrenceville, GA
Posted:
February 16, 2024

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Resume:

TYSON ROACH

Lawrenceville, GA 803-***-**** ad3omv@r.postjobfree.com

PROFESSIONAL SUMMARY

An experienced logistics professional with strong leadership and customer service skills, seeking to obtain a career enhancing position. Talented Logistics Supervisor with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player. Proven track record. Up-to-date technological proficiencies in MS Office, database software, benefit enrollment programs, and various Human Resource Information Systems (HRIS).

● Regulatory Compliance

● Equipment

Redistribution

● Quality Control

● Personnel Administration

● Budget Planning

● Report Record Management

● Policies Procedures

● Cross-Collaboration

● Fork-Lift Certified

EDUCATION

Bachelor of Arts (BA) – Business Management Central Piedmont College Exp 2026 Associate of Applied Studies (AAS) – General Studies Southwest Ms Community College 2008 PROFESSIONAL EXPERIENCE

United States Army Fort Jackson, Sc

Human Resource Supervisor Jul. 2019 – Jan. 2021

Hours Worker per week:50

Advised and counseled executives, management, and personnel on personnel matters, resulting in a 20% reduction in personnel-related issues and improved operational efficiency.

• Processed incoming requests for Personnel Actions (RPAs) with a 98% accuracy rate, screening and validating documents for completeness and ensuring error-free personnel records

• Utilized computer models, programs, and systems to ensure real-time accountability, consistently meeting or exceeding annual manpower goals by a margin of 5% or more

• Managed administrative support for all HR functions, resulting in a 30% reduction in paperwork processing time and improved efficiency in correspondence and meeting preparation

• Participated in routine briefings and meetings with senior management on matters about operations, progress, and shortfalls related to Human Resources

• Managed, processed, reviewed, and coordinated HR tasks for personnel operations, including record reviews, certified mail, and the construction of career packets.

• Served as the Army Records Information Management System (ARIMS) Manager, implemented tracking systems for personnel actions, and regularly ran reports, resulting in a 40% reduction in administrative errors and a 20% increase in data accuracy and accessibility within the battalion TYSON ROACH PG. 2

United States Army Fort Jackson, Sc Dec. 2016 – July 2019 Automated Logistics Manager

Hours Worked Per Week: 50

Supervise and perform management or stock record/warehouse functions pertaining to receipt, storage, distribution, and issue and maintains equipment records and parts. Oversee the transportation and storage of products or materials, which often includes administrative tasks and sometimes manual labor.

• GCSS-Army warehouse NCOIC responsible for the equipment turn-in for the Unites States Army largest In- processing. Responsible for post wide shipping of over 8 million dollars' worth of company equipment to Fort Bragg in a span of 8 months. Establish and maintain stock records and other documents such as inventory, material control, accounting and supply reports

• Review and verify quantities received against bills of contracts, purchase requests and shipping documents

• Unload, unpack, count, segregate, palletize and store incoming supplies and equipment

• Construct bins, shelving and other storage aids

• Simplify and standardize the collection and use of maintenance data Raise the quality and accuracy of performance, cost and parts data through improved maintenance management

• Provide guidance and direction to the field for the execution of all related logistics functions in support of mission-essential operations of the organization.

• Report activity levels to ensure dissemination/coordination of command control policies regarding Property Accountability, Supply Management, Industrial Equipment Accountability, Life Cycle management and the Command Supply Discipline Programs.

• Maintain awareness of Army logistics management, operation objectives and programs for Industrial Equipment Accountability and Life Cycle Management.

• Monitor issues with systems that relate to modernization plans, resources, program requirements and regulations.

• Develop implementation of automated logistical information management systems United States Army Fort Wainwright, Ak Dec. 2016 – Jan 2017 Logistic Issue Specialist

Hours Worked Per Week: 50

Manage procurement, maintenance, and transportation of military material, facilities, and personnel. Develop, evaluate, monitor, and supervise logistics plans and programs including war readiness materiel, deployment, and personnel. Responsible for integrating the separate functions of planning and implementing a logistics management program

• Direct, develop, or perform logistics management operations that involve planning, coordinating, or evaluating the logistical actions required to support a specified mission, weapons system, or other designated program

• Supervise preparation of logistics annexes for operations plans and orders, programming, general support, contingency, and exercise plans

• Manage preparation and maintenance of workforce records and reports

• Prepare, evaluate, and oversee all aspects of deployment planning, dispersal, sustainment, recovery, reconstitution, and support

• Compile, coordinate, publish, distribute, maintain, and implement base support plans

• Activate and manage command and control centers during peacetime, wartime, and contingency operations

• Identify limiting factors, shortfalls, and alternate support methods to enhance supportability of transiting forces

• Monitor deployment of personnel and equipment products

• Review planning documents to determine deployment taskings.

• Input, extract, and interpret data in automated information systems

• Develop crisis action procedures

• Create plans regarding facilities, supplies, and equipment procurement and maintenance

• Analyze work activities to ensure quality and compliance with policies, current directions, and other publications

United States Army Fort Gordon, Ga Jun. 2012 – Dec 2015 Motor Pool Clerk

Hours Worked Per Week: 60

Supervise and operate wheel vehicle over all types of terrain to safety, transport cargo troops and provide advance mobility on all missions. Manage loading, unloading, and report any problems or damage to commanders.

• At the Unit Level, 92As work as PLL/TAMMS clerks (Prescribed Load List/The Army Maintenance Management System), and are responsible for maintaining records of services performed, ordering and managing repair parts, dispatching vehicles and equipment and maintaining operator licensing records; 92A's are assigned to and supervised by the

• Acting Maintnance NCO and usual the only 92A in the company; Prepared and resolved payroll related matters, and issued petty cash if required

• Kept vehicles up to date on every monthly service in SAMs network with 0 services go out of tolerance

• Helped lead the company to have best organized filing system, and showed others how to maintain a proper filing system

• Only Maintnance Clerk in Battalion to pass every inspection from 18th AirBorne Corps with all greens



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