Donald Lindsay, Jr.

Suwanee, GA***** 770-***-**** ad3omr@r.postjobfree.com

Professional Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills

Parts Organization

Managing Parts

Customer Retention

Scheduling and Coordinating

Customer Needs Assessments

Warranty Claims

Customer Satisfaction

Technical Proficiency

Problem-Solving

Work History

Parts Administrator, 06/2003 to 07/2022

Emtec, Inc. – Suwanee, GA

Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.

Maintained vendor relationships and certification to support warranty claim entitlement.

Kept our company at Lenovo, HP and IBM highest service levels.

Parts Administrator, 01/1995 to 04/2003

Symbot – Norcross, GA

Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.

Managed internal operational standards and productivity targets for customer needed computer parts needs.

Education

BBA: Business Management, 06/1980

Armstrong State University - Savannah, GA

RV Camping

My wife and I started camping in tents with our children 25 years ago. We moved up to a Pop-Up camper for 14 years and for the last 7 years have had a Travel Trailer. We love to travel the Southeast and hope to one day take a nationwide extended trip.

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