Customer Service Data Entry

Serinnah Hernandez

978-***-**** ***************@*****.*** 4 longfellow lane Tyngsborough, Ma.

Profile

Profile for Resume for Administration:

A highly organized and detail-oriented. Proven ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Excellent communication and interpersonal skills, with the ability to collaborate effectively with staff at all levels. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Proficient in Microsoft Office Suite and other administrative tools. Committed to providing exceptional customer service and maintaining a professional and efficient work environment.

Experience

SALES ASSOCIATE COLORWORKS PAINT AND DECORATING STORES — 2021- PRESENT

Provide knowledgeable assistance to customer with all product lines and services. Proactively Managed business accounts to secure long term customers and actively grow store.

Answer customer telephone calls promptly and in a appropriate manner per company guidelines.

Maintain merchandising standards established by store managers and company. Effective customer service and attention to detail with all customers. Performs day-to-day administrative functions and general office duties. including copying, scanning, filing, faxing and data entry.

Order and Process daily purchase orders to insure accurate count for inventory and store is fully stocked for customers.

Managed daily closing reports to insure receipts and credit cards matched up to POS system to insure an accurate account and no money was lost. Education

Greater Lowell technical High school -Tyngsborough, Ma Middlesex Community College 2024

Associates degree science

Skills

Bilingual, Proficient in the application of Wall painting. Osha certified. Fork lift certified.

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