Susan Kapplinger

*** ***** ****, *****, ** *****

734-***-**** ad3oko@r.postjobfree.com

SUMMARY Senior-level SAP and Finance Professional with over 20 years of professional experience. Fortune 50 functional leader with 10+ full cycle SAP implementations including Mergers and Acquisitions, Divestitures, Legacy to ERP migrations, and Green Field implementations. Strong skills in Finance and Controlling (FI/CO) and a Masters degree in Accounting. PMP Certified and SAP Certifications in both the Supply Chain Management and Controlling. Has held positions as Global SME Accounts Payable, North American Accounts Receivable and Cash Application Manager, Global Fixed Asset Data Coordinator, Texas Operations Fixed Asset Accountant, Production Planning and Control Manager, Business Cost Accountant, SAP Project Manager and Senior Business Analyst. Excellent communication, customer interfacing, interpersonal, and problem-solving skills.

Financial Management Accomplishments include:

Accenture Consulting Oct 2018 to Dec 2023. SAP implementations Dana Corporation, Hershey, 3M, Texas Department of Transportation Tolling and Genentech (Division of Roche).

Vendor Invoice Management (VIM) Implementation – Faurecia installing VIM across the North American landscape.

FICO Implementation – ZF Corporation Electronics Division from JDE to SAP systems.

Brazilian Implementation Plant Controlling with the Statutory Material Ledger

Consolidated Texas Operations to Midland HQ for Fixed Asset and Capital Project Accounting.

Dow Chemical - Achieved cost reduction of $158 Million purchased services and $84 Million contract labor by creating data model and business object universe for vendor spending by cost category and vendor name.

Dow Chemical - Reduced global travel and entertainment costs by $56 Million by designing a global data model and Business Warehouse, for T&E expenditures by employee ID and name, business, function, and cost center manager.

Dow Chemical - Responsible for successful Merger and Acquisition activity of 35,000+ customer accounts and full business integration of: General Latex Corp, Flexible Products Corp, Union Carbide North America, Angus Chemical, and Hampshire Chemical.

EDUCATION Masters in Accounting, Central Michigan University, Mt. Pleasant, Michigan.

BS in BA, dual majors in Accounting and Management Information Systems, Central Michigan University, Mt. Pleasant, Michigan.

SAP America Certified – ECC 6.0 Supply Chain Management.

SAP America Certified – ECC 6.0 Controlling Module.

PMP - Project Management Professional.

Microsoft Excel Certified Application Specialist

WORK EXPERIENCE

Oct 2018 – Dec 2023 Application Development Manager Accenture

November 2023 – December 2023 – Genentech (Division of Roche). Attend solution confirmation workshops (in person and video recordings). Disposition Level 4 Business Requirements in alignment with Global Template to determine if Level 4 is Fit to Template, requires additional configuration, or must have development resources aligned for a full RICEFW (Reports, Interfaces, Configuration, Enhancement, Form or Workflow). Prepare milestone documentation (deck and JIRA) to enable client approval and disposition to work teams in January.

June 2023 – October 2023 – Briggs and Stratton. Work directly with US Area Finance Manager to establish the process for the Annual Planning Cycle. Develop the global scope, global planning calendar, department roles and responsibility. Establish updates for BOMs, Routings, Work Centers, Procurement, and Internal Transfers (IC and Intra Company). Create reporting on materials and associated volume for Inter Company transfers, and use this information to establish the parallel standards run to be executed to create Global Standard Costing.

Oct 2022 – May 2023 - Texas Dept of Transportation. Post go live support and stabilization of Tolling Solution using SAP BRIM on S4H. FICA Finance Contract Accounting resolving data, system and business process issues. Analysis of Finance Activity and Customer Accounts. Identify incorrect financial entries and propose options to the business for resolution. Interim Team Lead for FICA Operations and solved system issues raised by the business post go-live.

Nov 2021 – August 2022 – Project Polaris, 3M. Data readiness. Highlight data migration, conversion objects adversely impacting Mock loads. 3M leverages a complex suite of Access Databases to identify integration errors, missing or invalid data. Daily Agile team identifies cleansing activities where valid and approved costing metrics must be met at each stage gate for testing and migration to production.

June 2020 – Oct 2021 – Project Hershey's S/4 Transformation. Gather business requirements. Design and document Hershey Global Cost model. Working in the Controlling area, document key design decisions, Fiori app selection and testing, gather Agile User Stories, develop solutions and demo to Product Owner and scrum teams. Functional Design and documentation for cross company custom Global Cost Planning Fiori App. Cut over planning and landscape readiness for testing and quality clients.

Jan 2019 - May 2020 Project Dana Corporation. Reconcile business requirements gathered to Planned Deliverables. Prepare business process documents, create reporting solutions, create configuration design for Controlling, teach SAP Controlling to Plant Controllers, create test conditions, conduct business transformation. Prepare documentation for business blueprints, software design to automate financial entries and custom reporting. Prepare functional specs and test plans. Participate in Functional Unit Test and User Acceptance Testing. Roll out of Controlling module at go live and issue resolution for a 25+ plant go live for facilities in USA, Italy and Spain.

Oct 2018 - Jan 2019. Business Development work - getting sales team prepared for Fiori Demo and client business process definition.

April 2015 – Sept 2018 Business Analyst Faurecia

-Act as SAP FI/CO Business Analyst for North American Operations. Led and implemented Vendor Invoice Management and VIM Email Ingestion across the US and Canada. Analyze and create VIM configuration. Train all plant Controllers staff and large end user base now interacting with VIM.

-Responsible for successful product launch for Chrysler DT Program and Ford U55X. Responsible for the Profit Center restructure consolidating multiple business units to one. Provide continued support of US operations in VIM processing.

-Implementing pilot in North American Operations; optimize ground transportation shipments and control transportation costs with Freight Order and Freight Settlement Documents as they integrate with SAP Payables.

May 2013 – April 2015 Business Analyst Cooper Standard Automotive

-Acted as Business Analyst with responsibility to migrate a large Brazilian plant in Varginha, Brazil. Implementation moved manufacturing from automotive legacy systems to SAP ECC 6.0. (Primary responsibilities focused on the Controlling module.)

-Responsible for data preparation and migration of material master, purchasing information records and source records with a heavy concentration on standard cost generation and variances in standard cost from legacy systems to SAP.

-Heavily focused on BOM, routing, and work center assessment and data integrity with integration to the material master.

-Created Cost Center hierarchy, planning, and assessment cycles to drive indirect manufacturing cost to the product.

-Developed a month end closing checklist for the new SAP Users to follow in closing the cost books.

-Was onsite 50% through the implementation and trained staff in month end closing procedures at go-live and during post go-live support. The Brazilian mandated Material Ledger was implemented as part of the SAP implementation.

May 2011 – March 2013 Project Manager ZF Corporation

-Acted as Project Manager leading business transformation and implementation of Accounts Receivable, Accounts Payable, General Ledger and Fixed Assets into a Central Service Center in Northville Michigan.

-Responsible for Legal book closing, Onerous Contract Margin Analysis, Intercompany AR/AP reconciliation, and Sales Tax filing.

-Responsible for business segment reporting, budget file templates and monthly sales commission process.

-Functioned as a senior accountant in the Controlling Department to learn the business before implementing the business on SAP.

-Developed conversion tables from JDE to SAP.

-Developed cutover and file balancing plans.

-Conducted on-site training of staff on FI/CO.

-Responsible for the successful implementation of FI/CO.

May 2010 – March 2011 Production Planning Manager Nordex Corporation

-Acted as Production Planning and Control Manager in charge of planning.

-Enabled correct planning of SAP MRP production orders for the Nordex facility in Jonesboro, Arkansas.

-Responsible for reconciliation of orders, problem solving and correction of inventory errors.

-Created process flows for Materials.

-Developed functional processes and work instruction for manufacturing, engineering, warehouse management and inventory planning.

-Managed MRP and production orders to insure proper revenue recognition and finished goods inventory.

-Developed and implemented process flows to be used in correcting inventory errors.

-Managed production orders from creation to final archive and was responsible for assessing manufacturing volume to keep production personnel furnished with production orders; maintaining a continuous flow on the production floor.

Nov 2007 – March 2010 Business Analyst Computer Science Corporation

United States Army, LMP Project - Business Analyst for Army implementation of SAP 4.6C and 6.0

Upgrade.

-Developed and executed test plans for the Army’s Logistics Modernization Project (LMP). Supply Chain centered solution automated procurement, invoicing, contract management, and inventory control. Solutions provided tested the financial impact to Funds Management, Budgetary Ledger and Proprietary (legal book) accounts. Project migrated the existing solution to ECC 6.0.

-Responsible for documenting business requirements, gaps, and test plans for each financial ledger.

-Conducted Web-based soft skills training through Achieve Global virtual labs to provide training for Computer Sciences staff.

March 2007 – Nov 2007 Financial Analyst Huron Consulting

Automotive Component Holding Project

-Accounts Receivable management.

-Daily monitor and control of cash application and aged accounts receivable.

-Liaison between Sell Side project team and Credit Management Department.

-Analyzed customer account details and solved accounting issues in customer accounts to bring the receivable base to current status.

-Identified and proposed customer accounts for special pay arrangements using Dun and Bradstreet and other research tools to assess customer account viability.

-Develop business strategy for plant divestiture.

-Generate Receivable Reporting for ACH Treasury Departments on daily basis. Record financial variances and present financial results to management.

-Maintain Finance Headcount and Budget/Actual reporting.

-Environment: Excel financial reporting

Jan 2006 – Nov 2006 Project Manager Johnson Controls

-Deep drill on SAP Project System module tailored to the automotive industry. North American scope.

-Management summary, project plan, cost/ benefit analysis, resource planning and budget prepared for project-based industry.

-Developed ERP Project Systems solution for engineering projects.

-Integration plan developed for multiple legacy systems and SAP R3. Included project timeline, staging and integration to multiple legacy and ERP systems.

-Developed detailed workflow for file balancing/control totals customized to Johnson Controls North American I/T configuration.

-Management presentation delivered including 200 pages of project management support documents.

Sept 2005 – Nov 2005 Grants Management Consultant CMU

-Grants Management implementation at Central Michigan University.

-Functioned as SAP implementation and knowledge consultant on behalf of the General Accounting Department.

-Business requirements gathered from Grants Management and General Accounting Department. -In scope, Grants Management project master data and smart coding, automate grants management reporting, enable SAP shelf solution for internal and external Grant reporting and State and Local Government Accounting requirements.

March 2005 – Aug 2005 Project Manager Smith-Nephew

Implementation of previously failed SAP EDI invoicing in 1.2B manufacturer of medical supplies for Department of Defense invoicing. Department of Defense would no longer accept a paper invoice. Scope included EDI invoice, cash application, exception file processing, and customer account updates. EDI mapping and system changes documented. Project placed on hold.

Nov 2004 – March 2005 Treasury Manager ShelbyCountyTrusteeManager Treasury operation. Evaluate financial instrument ratings and propose inventing opportunity. Verify authorization and correctness of Shelby County vouchers, reconcile bank statements and Treasury balances daily. Develop Finance model forecasting fund balances and schedule of cash outflow, enabling secure investing of governmental funds.

Jan 2004 – Aug 2004 Internal Auditor Philip Morris

Financial Analysis and Internal Audit. Visit retail operations for Philip Morris. Conduct site review of financial processes and financial data. Examine wholesaler financial performance and trial balances for swings and trends. Assess physical condition of inventory and inventory management. Assess financial recordkeeping and accounting processes. Complete the PM Management package for Wholesaler Operations. Position assured contract compliance for wholesale operations. Company moved NA HQ to Richmond, VA from Manhattan.

Sept 1990 – Oct 2003 Finance/SAP The Dow Chemical Company

Global Accounts Payable and Travel and Entertainment SME (2001 – 2003)

-Acted as Team lead for SAP implementation of Union Carbide payables.

-Responsible for quarterly Accounts Payable lag and accruals.

-Financial Analysis and development of a PC solution for global procurement financial reporting. -The model resulted in a Shared Data Network Universe for Procurement, and Employee T&E. The result was substantially reduced prime spending and marginalized employee T&E spending on a global level. Developed and prepared Accounts Payable forecast for cash outlay (amount and timing). The daily financial reports were used by Dow Treasury to position the company to meet cash outflows required to fund operations.

-Enabled leveraged purchasing for regional and global procurement programs. Shortened the list of preferred suppliers for Dow Global Procurement while increasing transactional volume with each. Leverage purchasing agreements (volume discounts) were the result. Team designed Sarbanes-Oxley controls for monitoring month end close and systems.

North American Accounts Receivable Manager (1999 – 2001)

-Directed Angus Chemical, Hampshire Chemical, Flexible Products, General Latex, Ineos, and Union Carbide North America Accounts Receivable and Sales Chain acquisition, divestiture, and merger activities.

-Managed accounts receivable sub process including accounting close, SAP bank table maintenance, and cash application troubleshooting/problem resolution.

-Liaison with Dow Corporate Treasury and Financial Statutory Accounting for cash reconciliation and bank adjustments to book.

-Led 10 direct reports, management liaison to North American Credit Management, Customer Service, and Invoicing teams.

-Consolidated accounts receivable transmissions including all payment methods on one North American transmission from one North American banking provider.

-Implemented web-based Bank of America Treasury reporting solution enabling same-day-view of remit information for wires, checks, and EFT payments across all North American operations. North American metrics for 1-Day Cash Application improved to 95%.

-Responsible for controller’s legal book close for accounts receivable, allowance, and sales accounts.

-Managed both internal and external audit engagements and teams.

-Responsible for operational analysis.

Global Fixed Asset and Capital Specialist (1995 – 1999)

-Directed fixed asset and capital expenditure accounting functions for Texas Operations, Dow Pipeline, and the Pharmaceutical Businesses across North America.

-Prepared work process documentation, trained staff of seven, provided guidance and direction on on-going fixed asset and capital accounting issues.

-Taught SAP to internal department and external business partners.

-Trained 2,000+ project managers in budgeting, accounting processes and in using shared data network global reporting to track and manage complex capital projects.

-Managed Controller’s legal book close and held global account responsibility for variance explanation, annual profit plan, and monthly depreciation/capitalized interest posting.

-Managed internal and external audit engagement and teams.

-Mentored and trained staff as team lead and “go-to” person.

-Responsible for operational analysis.

North American Cost Accountant (1990 – 1995)

-Business Cost Analyst for Dow AgriSciences, joint venture headquartered in Indianapolis, Marion Merrel Dow Pharmaceuticals and North American Dow Plastics (core product and contract manufacturing operations).

-Developed management reporting for manufacturing leadership. Led standard cost training for Michigan Operations.

-Implemented first cost desk on SAP in Dow North America.

-Implemented contract manufacturing operations on Michigan Division legacy cost systems prior to Dow’s global SAP Implementation.

-Responsible for budget, forecast, variance analysis and management presentations, standard costing, and root cause solutions for Finance. Operational analysis and benchmarking.

REFERENCES Will be furnished upon request.

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