Tina Renfro

Hurst, Tx. 682-***-**** ad3okl@r.postjobfree.com

Objectives

To associate with a quality organization which will fully utilize my skills and abilities which include : knowledge and experience with sales force, front desk coordination, experience with the following computer programs Eclinicals, Practice Fusion, Netech, TheraOffice, Mindbody, and Booker. I am a fast learner and easily adapt to new environments and conditions.

Skills & Abilities

·Knowledge and experience with Salesforce

·Good communication skills, friendly, and dependable

·Outstanding motivational and leadership skills

·Exceptional sales performance, rating in the top three of the company seven months of the year and number one twice

·Knowledge and experience with ALLE, Aspire, Evolus.

·Experienced with working with Microsoft 365, Word, Teams, Excel and Power point

·Experience with Eclincials, Practice Fusion, Netech, TheraOffice, Mindbody and Booker

Experience

FRONT DESK CORDINATOR- HEALTH FIRST CARE CLINIC- SEPTEMBER 2023- PRESENT

·Answering phones and scheduling appointments.

·Daily preparations of patient’s charts, transition patient charts to EMR daily, check patients in and out, collecting payments, faxing, sending emails

·Verifying insurance

·Preparing patient intake forms and charts, monitoring the flow of patients and schedule and adjusting it accordingly

·Referrals to doctors and specialist

·Refilling medications, completing insurance prior authorization for medications, completing prior authorization for referrals

·Corresponding with universities for students in the nursing school for training hours

FRONT DEST CORDINATOR- COLLEYVILLE PHYSICAL THERAPY- APRIL 2023- SEPTEMBER 2023

·Answering phones and scheduling appointments.

·Daily preparations of patient’s charts, transition patient charts to EMR daily, check patients in and out, collecting payments

·Preparing patient intake forms and charts, monitoring the flow of patients and schedule and adjusting it accordingly

·Faxing POC notes to doctor’s to be signed off on

·Verifying insurance

FRONT DESK CORDINITOR- TOTAL MED SOLUTIONS – OCTOBER 2022-FEBUARY 2023

·Daily preparations of patient’s chart, transition patient charts to EMR daily, checking patients in and out, collecting payments for services including Groupon and reward programs such as Alle, Aspire, Evolus.

·Preparing consent forms and helping patients sign electronically into Netech

· Review accounts for accuracy and ensuring everything is up to date

·Monitor the flow of patients and adjusted providers schedules accordingly

·Handling complaints and ensuring patients leave happy while complying with company policies.

FRONT DESK – SKINIQUE MEDSPA- JULY 2020-MARCH 2022

·Daily preparations of patient medical chart’s, transition patient charts to EMR daily, checking patients in and out while collecting payments for services and assisting with medical papers

·Review accounts for accuracy of payments and treatments

·Monitor the flow of patients and adjust provider’s schedules as needed

·Opening and closing procedures, weekly and monthly inventory

·Performed all clerical duties such as filling, photocopying, emailing, and sorting of daily mail/ deliveries

SENIOR SKIN CONSULTANT SONA DERMATOLOGY AND MEDSPA JAN. 2019-DEC. 2019

·Ranked number one in company for sales in June 2019 and always top ranked in the top 10

·Educating clients on treatments, packages, products, and cost and helped apply for loans for patients to help them budget the expense of their treatments

·Creating and establishing professional relationships with patients to grow and retain client base.

·Meeting and providing exceptional consultations for patients looking to purchase treatments

·exceeding daily and monthly sales metrics

·Completing administrative task required to complete sales

·Working in salesforce daily to meet call volumes, emails, and text messages

FRONT DESK-SONA DERMATOLOGY & MEDSPA -AUG. 2017-JAN. 2019

·Daily preparations of patient chart’s, checking patients in and out while collecting payments for services and assisting with medical papers

·Review accounts for accuracy of payments and treatments

·Monitor the flow of patients and adjust nurse’s schedules as needed

·Educating patients on products and packages to increase existing client business and referral program

·Opening and closing procedures,

·Ensure clients have all paperwork and questions answered regarding their treatments received, to include upcoming appointments

·Performed all clerical duties such as filling, photocopying, emailing, and sorting of daily mail/ deliveries

·Monthly and weekly inventory

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