Lynda Moise

Jacksonville, FL *****

ad3oif@r.postjobfree.com

+1-678-***-****

Ability to multitask and work independently or in a team setting environment to meet an established deadlines. Capable of interacting with all levels of authority. Excellent verbal, written and communication skills. Experience in Customer Retention and Customer Relations, Training and Mentoring.

Authorized to work in the US for any employer

Work Experience

Personal Vacation Planner

Royal Caribbean group - Miami, FL

June 2022 to August 2023

Answer incoming calls and book new and existing guest with there cruise. Explain to the guest about the future cruise and make it as stressless as possible for them. By asking opening and closing questions. Close the deals at the end of the calls and welcoming them to the family. Key Holder/Assistant Manager

Solstice Sunglasses - Aventura, FL

August 2017 to February 2023

Greet Customers suggest different types of glasses that are similar to what they choose. Make sure customer has a great experience so they always shop with us. Receive packages. Fill online or do orders and transfers. Make sure the store is organized. Depending on shift either open or close store. Sales Associate/Visual Specialist

Henri Bendel - Aventura, FL

August 2017 to February 2019

Greet customers as they enter the store I assist the customer by putting together ideas for gifts. I tell our customers and clients about their bag of interest and show them accessories that will go with their purchase. Shopping for. I build a relationship with our clients By asking for their name and telling them mine I offer and Open the Store Credit Card and tell our Customer about all the perks of the card. Open store and Close store Count down register before and after the store closed Manage store product inventory, and supervised store associates. Sales Associate/Loss Prevention

Banana Republic - Aventura, FL

August 2012 to October 2017

Watched over the sales floor to preventShoplifting and changing of price tags Test employees and leaders

(new & old) On store rule procedures in different areas of the store Ensure that employees are maintaining a safe and clean Environment Responsible for my daily Audit reports and weekly Activity reports Brand Ambassador Duties: I greet customers as they enter the store I assist the customer by putting together wardrobe ideas That fit and flatter our customer for the occasion they are Shopping for. I build a relationship with BR customer by asking for their name and telling them mine. I offer and Open Credit Card and tell our Customer about all the perks of the card Education

College Degree in visual effects/ motion graphics

Miami Art & Design University/ Art Institute of Atlanta - Miami, FL August 1998 to June 2005

General Education 9-12 in college prep

Arch Bishop Curley Note Dame High School - Miami, FL August 1995 to May 1998

Skills

• Customer service (10+ years)

• Assistant Manager Experience (5 years)

• Office Management (2 years)

• Classroom Management

• Bilingual (10+ years)

• Typing

• Data entry

• Microsoft Office

• Communication skills

• Relationship management

• Sales (10+ years)

• Customer Relationship Management

• Curriculum Development

• Microsoft Powerpoint

• Presentation Skills

• Negotiation

• Spanish

• Computer skills

Languages

• English, Creole ( fluently) - Fluent

Certifications and Licenses

Certified Notary Public

Driver's License

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