Boniface Ogeto.

P.O Box ****-***** Nairobi.

Tel: 071*******

Email: ad3oh0@r.postjobfree.com

SALES, MARKETING AND CUSTOMER SERVICE SPECIALIST.

I am a dedicated and results-driven professional with over 5 years of experience as a sales representative, excelling in delivering exceptional sales performance, building strong client relationships, and consistently exceeding sales targets. Demonstrated adaptability with two years of experience as a sales team leader, effectively coordinating resources and teams for optimal project outcomes. Proven track record of achieving and surpassing sales goals while maintaining high levels of customer satisfaction. Seeking opportunities to leverage my diverse skill set and contribute to the success of a dynamic organization. WORK EXPERIENCE.

EASY BINS ENTERPRISE LIMITED.

Sales, Marketing and revenue collection. February 2022 - September 2023

Responsibilities.

- Presenting, promoting, and selling products/services using solid arguments to existing and prospective customers.

- Performing cost-benefit and needs analysis of existing/potential customers to meet their needs.

- Establishing, developing, and maintaining positive business and customer relationships.

- Reaching out to customer leads through cold calling.

- Expediting the resolution of customer problems and complaints to maximize satisfaction.

- Achieving agreed-upon sales targets and outcomes within the schedule.

- Coordinating sales efforts with team members and other departments.

- Analyzingthe market’s potential, track sales, and status reports.

- Coordinating sales efforts with team members and other departments.

- Analyzing the market’s potential, track sales, and status reports.

- Keep abreast of best practices and promotional trends continuously improve through feedback.

FLASH SERVICES LIMITED.

Sales, Marketing and revenue collection. January 2018 - October 2021 Responsibilities.

- Cold calling potential clients or making personal visits

- Identifying and researching potential leads and opportunities.

- Involved in developing sales and pricing strategies.

- Work as part of a sales team to develop new and existing markets.

- Identifying customer needs.

- Writing accurate and informative sales reports

- Ensuring sales staff are professionally trained to answer any queries.

- Constantly developing existing sales processes to generate growth.

- Attending sales appointments at client’s premises.

- Evaluating competitor's activities and coming up with appropriate responses.

- Answering and resolving customers' queries.

- Making appointments to meet new and existing clients. Achievements.

- In addition to growing the clientele, I was able to maintain the previous clients where through customer satisfaction was able to get a good number of referrals.

- Successfully met my sales targets.

- Launched a new product and oversaw its implementation.

- Led a sales team that was able to venture into a new market and get new clients.

- Meet revenue collection targets before the given deadlines.

- Great customer conversation rate.

ESSENTIAL SKILLS AND COMPETENCIES.

- Excellent communication skills

- Ability to extensively master the product

- Ability to sell to small and large clients

- Superior rapport building skills.

ACADEMIC QUALIFICATIONS.

- Bachelor of Arts in Sociology (Second class, upper-division), Moi University, 2013-2016.

- Moi Secondary School, Kenya Certificate of Secondary Education. REFEREES.

Available on request.

Contact this candidate