YOLANDA THOMAS

**** ********* ** *****, ** ***** • 321-***-**** • ad3ofn@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional, backed by 1+ years of healthcare industry experience. Pays close attention to detail for accurate and compliant documentation. Communicate with customers regarding orders, comments, and complaints.

Accept payment from customers, and make change as necessary.

Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper.

Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.

Work as part of a team and maintain a professional and positive work environment.

Understands the patient treatment process and abides by HIPAA regulations governing confidentiality.

Organizes and prioritizes work in multi-task environments.

Proficient in Microsoft Word

KEY QUALIFICATIONS

Medical Billing Medical Coding ICD-9-CM HCPCS CPT Introduction to ICD-10-CM Medical Terminology

Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway

Managed Care (HMO, PPO, and POS) Government Payers Third Party Payers Worker’s Compensation

Centers for Medicare and Medicaid CMS 1500 CMS 1450 (UB-04) Tricare

EOBs Payment Posting Revenue Cycle Management Scheduling

Insurance Verification Insurance Billing Procedures Insurance Claim Processing

Practice Management Medical Office Procedures Anatomy & Physiology HIPAA Compliance

Co-Payments Deductibles Co-Insurance Superbills

Reimbursement Methodologies Fee Schedules Outpatient / Physician Inpatient / Facility

EDUCATION & CERTIFICATION

Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2016

Ultimate Medical Academy Diploma – Medical Billing & Coding, 2015

Surgical Procedures, Disease Processes, Life Cycle of an Insurance Claim, Health Care Settings, Health Care Payers, Procedure and Diagnosis Coding from Medical Records, Reimbursement Systems and Medical Practice Management Systems.

PROFESSIONAL EXPERIENCE

Melbourne Health and Rehab – Melbourne, FL 07/2011 – 03/2012

Nurse Aide

Answered patient call signals, signal lights, bells, or intercom systems to determine patient needs.

Turned or repositioned bedridden patients.

Provided physical support to assist patients to perform daily living activities.

Reviewed patient dietary restrictions, food allergies, and preferences to ensure patient received appropriate diet.

Measured and recorded intake and output, took vital signs, and documented patient observations.

Spring Hills PCS – Orlando, FL 10/2010 – 10/2011

Home Health Aide

Maintained records of patient care, condition, progress; reported and discussed observations with supervisor or case manager.

Took and recorded vital signs, prepared meals, and assisted with activities of daily living.

Administered prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and helped patients with prescribed exercises.

Mcdonalds- Titusville, FL 7/2013-12/2014

Cashier

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Greet customers entering establishments

Clean and sanitize work areas, equipment, utensils, dishes, or silverware.

Store food in designated containers and storage areas to prevent spoilage.

Portion and wrap the food, or place it directly on plates for service to patrons.

Take and record temperature of food and food storage areas, such as refrigerators and freezers.

Prepare a variety of foods, such as meats, vegetables, or desserts, according to customers' orders or supervisors' instructions, following approved procedures

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