Myrtle Beach, SC ***** 843-***-**** ad3ofi@r.postjobfree.com

SHITAL PATEL

Highly motivated Liquor Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. PROFESSIONAL

SUMMARY

SKILLS ● Sales Trends

● Verbal Communication

● Customer Service

● Guest Relations

● Social Perceptiveness

● Product and Service Sales

● Stocking and Replenishing

● Market Research

● Sales Expertise

● Time Management

● Multitasking Strengths

● Excellent People Skills

Inventory Control

Procedures

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SALES ASSOCIATE 04/2021 to 07/2022

Total Wine & More, Myrtle Beach, SC

REAL ESTATE AGENT 10/2019 to 03/2021

Watermark Real Estate, Murrells Inlet, SC

WORK HISTORY

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

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● Provided positive first impressions to welcome existing, new and potential customers.

● Helped customers locate products and checked store system for merchandise at other sites. Answered customer questions regarding sizing, accessories and proper care for merchandise.

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● Engaged with customers to effectively build rapport and lasting relationships.

● Solved customer challenges by offering relevant products and services.

● Loaded and unloaded merchandise using ladder and pallet jack. Evaluated inventory and delivery needs and optimized strategies to meet customer demands.

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Worked alongside retail representatives to enhance product presentations and advertising collateral.

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Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.

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● Communicated with clients to understand property needs and preferences.

● Maintained connections with clients to encourage repeat business and referrals.

● Negotiated, facilitated and managed real estate transactions. Wrote listings detailing and professionally highlighting property features to increase sales chances.

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GENERAL MANAGER 01/2001 to 02/2019

Pavilion Discount Beverage, Surfside, SC

GENERAL MANAGER 01/2002 to 06/2006

Mariner Motel, Myrtle Beach, SC

MANAGEMENT ENGINEER 09/1996 to 12/2000

Henry Medical Center, Stockbridge, GA

● Presented purchase offers to sellers for consideration.

● Liaised between buyers and sellers to provide positive experiences for both parties. Managed budget implementations, employee reviews, training, schedules and contract negotiations.

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Developed and maintained relationships with customers and suppliers through account development.

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Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.

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● Implemented operational strategies and effectively built customer and employee loyalty. Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.

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Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.

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Managed budget implementations, employee reviews, training, schedules and contract negotiations.

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Developed and maintained relationships with customers and suppliers through account development.

●

Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.

●

● Implemented operational strategies and effectively built customer and employee loyalty. Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.

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Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.

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Planned and forecasted labor hours for new processes and customers, reducing hours

[Number]% to save $[Amount].

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Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

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● Carried out day-day-day duties accurately and efficiently.

● Demonstrated respect, friendliness and willingness to help wherever needed.

● Used critical thinking to break down problems, evaluate solutions and make decisions.

● Identified issues, analyzed information and provided solutions to problems.

● Participated in team-building activities to enhance working relationships. Participated in continuous improvement by generating suggestions, engaging in problem- solving activities to support teamwork.

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Georgia Institute of Technology, Atlanta, GA

Master of Science, Health Systems, 06/1997

EDUCATION

Georgia Institute of Technology, Atlanta, GA

Bachelor of Science, Industrial Engineering, 06/1996

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